I put my name down for housing in December, I recieved confirmation early January, everything ran really smoothly, the staff at five rivers and hanover where so very helpful, I signed for my flat... ãã£ãšèŠã
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Nice building and gardens I was very welcomed by staff and residents . Menâs group , coffee morning and music group, one faults phone signal is dire. Especially when one has so much messaging to coun... ãã£ãšèŠã
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The whole place is very welcoming. The manager Leigh is very helpful, friendly and gets things sorted when asked. Nothing is too much trouble. My Mum has just moved in and I have spoken to other resid... ãã£ãšèŠã
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Over the past four years of my tenancy, l have had an amazing experience with the Anchor Group. This is due to their professional approach, and client care. In particular, the benefits of long term te... ãã£ãšèŠã
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We're England's largest not-for-profit provider of housing and care for over 55s. Helping people enjoy later life is our passion. It has been for more than 60 years. And today, we offer an impressive choice of housing for sale and rent, shared ownership properties, care homes and services at almost 1,700 locations across England.
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2 Godwin Street, BD1 2ST, Bradford, è±åœ
- 0800 731 2020
- customer.relations@anchor.org.uk
- www.anchor.org.uk
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Poor quality windows and heating !âŠ
Anchor are very good at putting up the rent and service charge but very poor at following up on repairs especially things like windows and electric storage heaters. We have windows that Anchor have put a rubber seal round to stop the water and wind ingress, it has been like that for 4 years. We have electric storage heaters that are over 30 years old with no sign of upgrades on either heating or windows. I would not recommend Anchor housing !
2026幎3æ24æ¥
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Requesting services
Requesting any repairs from this company is extremely stressful, even though we pay for it. Incompetent staff answering the calls who show a total lack of interest. If you make an official complaint about the service you will be fobbed of with total rubbish.
2026幎3æ24æ¥
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The experience was very positive
The experience was very positive. From making the enquiries to viewing the property to signing up all paperwork and moving in. The two managers were excellent in their knowledge, Advice and friendliness.
2026幎2æ16æ¥
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Anchor ããã®åç
Hi Angela,
Thank you so much for sharing your lovely feedback. Weâre delighted to hear that your experienceâfrom your initial enquiry right through to moving inâwas so smooth and positive. Itâs great to know our managers were able to support you with their knowledge, advice and friendly approach. We wish you lots of happiness in your home!
Why has my reviews of anchor propertiesâŠ
Why has my reviews of anchor properties been removed
They are still insisting that the extremely high water charges are correct, we have been to the CAB who couldn't understand how anchor has arrived at these figures since apparently they have known since July 25 that someone has cocked up and now want the residents to pay for their failures. We are in touch with our councillor and our MP don't reply saying ring customer care as its totally useless
2026幎3æ23æ¥
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Nice building and gardens I was veryâŠ
Nice building and gardens I was very welcomed by staff and residents . Menâs group , coffee morning and music group, one faults phone signal is dire. Especially when one has so much messaging to council , electric co. Movers and friends.
2026幎3æ23æ¥
Anchor ããã®åç
Hi Thomas,
Thank you for your review. Weâre so pleased to hear you felt welcomed by our staff and residents and that youâve been enjoying the menâs group, coffee mornings and music sessions.
Weâre sorry to hear about the difficulties youâve had with phone signal. We understand how important reliable reception is, especially when youâre managing essential communications. Please share this feedback with your local team so they can look into what may help improve this experience. Thank you again for taking the time to share your thoughts.
We wish you lots of happiness in your home!
Hanover-Anchor provided veryâŠ
Hanover-Anchor provided very comfortable flats in very good prices and in peaceful houses in quaied areas. I live in one of them since 2021 began of COVID 19 Pandemy.
2026幎3æ22æ¥
Anchor ããã®åç
Thank you for your wonderful 5âstar review, Tomasz.
Weâre so pleased to hear that youâve found your flat comfortable, great value, and in such a peaceful area. Itâs lovely to know youâve been happy living there since 2021. We wish you lots of happiness in your home!
Anchor ããã®åç
Thank you for your lovely review, Mrsâ¯Jones.
Weâre so pleased to hear that youâre enjoying the beautiful property and finding it such a friendly and welcoming place to live. We wish you lots of happiness in your home!
I put my name down for housing inâŠ
I put my name down for housing in December, I recieved confirmation early January, everything ran really smoothly, the staff at five rivers and hanover where so very helpful, I signed for my flat early February. I just can't fault anything.
Facilities are fab too. Friendly people, such a welcome bonus.
2025幎12æ30æ¥
Anchor ããã®åç
Hi Carol,
Thank you so much for sharing your lovely review. Weâre delighted to hear how smoothly everything went for you. Itâs wonderful to know that the team at Five Rivers were so helpful - we'll pass this feedback on. Weâre also really pleased youâre enjoying the facilities and have felt such a warm welcome from the community. We wish you lots of happiness in your home!
The lady dealing with my apartment wasâŠ
The lady dealing with my apartment was wonderful
2026幎2æ27æ¥
Anchor ããã®åç
Thank you for your wonderful review, Jal.
Weâre so pleased to hear that the colleague supporting you with your apartment was so wonderful â itâs lovely to know you had such a positive experience. We wish you lots of happiness in your home!
Staff were brilliant.Helena and Samantha
2026幎3æ21æ¥
Anchor ããã®åç
Thank you for your great review, Mr Dâ¯Croston.
Weâre so pleased to hear that you found the staff brilliant â itâs lovely to know that our colleagues made such a positive impression. We wish you lots of happiness in your home!
Anchor ããã®åç
Thank you for your wonderful 5âstar review, Egils.
Weâre so pleased to hear that youâre enjoying the surroundings and finding both the residents and the manager so helpful. Itâs great to know youâre having such a positive experience. We wish you lots of happiness in your home!
Location close to shops council houseâŠ
Location close to shops council house doctors dentist's beach residents very helpful and friendly building a little dated needs to be brought up to modern standards this I know would be very expensive and hard to achieve I personally like living here but could be much better
2026幎3æ20æ¥
Anchor ããã®åç
Thank you for your review, Mrâ¯OâConnell.
Weâre so pleased to hear that youâre enjoying the location and finding the residents so friendly and helpful. Itâs great to know youâre happy living there. We appreciate your comments about the building too â feedback like this is really valuable.
We wish you lots of happiness in your home!
It has been great moving in here
It has been great moving in here. Nice flat, friendly people. Helpful staff. Safe environment. Lovely garden.
2026幎3æ20æ¥
Anchor ããã®åç
Thank you for your wonderful review, Msâ¯Carpenter.
Weâre so pleased to hear how much youâre enjoying your new home â from the nice flat and friendly people to the helpful staff, safe environment, and lovely garden. Itâs great to know youâve had such a positive start. We wish you lots of happiness in your home!
The whole place is very welcoming
The whole place is very welcoming. The manager Leigh is very helpful, friendly and gets things sorted when asked. Nothing is too much trouble. My Mum has just moved in and I have spoken to other residents many who have been here for years all their reports where positive.
2026幎3æ20æ¥
Anchor ããã®åç
Thank you for your wonderful 5âstar review, Julie.
Weâre so pleased to hear how welcoming the location feels and that Leigh has been so helpful and friendly throughout. Itâs lovely to know your mum has settled in well, and that longâstanding residents have shared such positive experiences too. We wish your mum lots of happiness in her new home!
everything good a lovely place to live
2026幎2æ27æ¥
Anchor ããã®åç
Thank you for your lovely review, Gary.
Weâre so pleased to hear that everything is going well and that youâre enjoying living there. Feedback like yours means a lot to our teams.
We wish you lots of happiness in your home!
Fantastic help from start to finish
Fantastic help from start to finish, kept me updated and informed at every stage , couldnât have asked for anything more!
2026幎3æ1æ¥
Anchor ããã®åç
Thank you for your wonderful review, Peter.
Weâre delighted to hear that you felt supported throughout the whole process and kept informed at every stage. Itâs great to know the team made everything so smooth for you. We wish you lots of happiness in your home!
Anchor ããã®åç
Thank you for your review, Colin.
Weâre so pleased to hear that youâve found everyone to be nice and friendly â itâs lovely to know youâre having a positive experience.
Very nice attitude from manager.
Very nice attitude from manager.
Beautiful building and grounds .
Friendly residents
2026幎2æ19æ¥
Anchor ããã®åç
Thank you for your lovely review, Raymond.
Weâre so pleased to hear your kind words about the manager, and that youâre enjoying the beautiful building, grounds, and friendly community. Itâs wonderful to know youâre having such a positive experience. We wish you lots of happiness in your home!
From the time I got a phone call toâŠ
From the time I got a phone call to view a property till the time I moved in, was very smooth. Louise the manager kept me updated all the time
2026幎3æ19æ¥
Anchor ããã®åç
Thank you for your lovely review, Lorraine.
Weâre so pleased to hear how smooth the whole process felt for you, from your first viewing call right through to moving in. Itâs wonderful to know you felt wellâinformed throughout. We wish you lots of happiness in your new home!
Anchor ããã®åç
Thank you for your review, Tibor.
Weâre really pleased to hear that youâre happy with Anchorâs management. We wish you lots of happiness in your home!
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