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Absolutely spot on ð€ðŒ I've tried many flower deliveries in the past but this company definitely tops all of them. Great looking bunches not just in photos but in reality too. Easy ordering on their... ãã£ãšèŠã
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Great service, quick delivery, regular updates, good price, lovely flowers. So easy. Last minute mother's day service. Highly recommend. Will definitely use again.
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The flowers were beautiful and they were well presented too in a beautiful branded box. The recipient loved it and so do I! I feel like I'm cheating you guys by not giving a five star as it isn't your... ãã£ãšèŠã
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This is probably the third time I've ordered from Arene flowers and I've never been disappointed. The recipients have always been impressed with quality and presentation of the blooms. Price is never... ãã£ãšèŠã
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The UK's most ethical flower business. Every bouquet is hand-tied by one of our skilled florists. Call now on 020 8001 0122
Arena Flowers, Unit 19 Long Bank, Berry Hill Industrial Estate, WR9 9AN, Droitwich, è±åœ
4.6
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Brilliant bouquet of flowers delivered exactly the right time and date, easy process throughout.
The flowers were great but a little disappointed by the delivery. No attempt to give them to a person and instead left outside - not even the doorbell was rung. Instead I was sent a photo of the delivery despite not being the recipient. Disappointing.
ArenaFlowers.com (UK) ããã®åç
Dear MK,
Thank you for your feedback. We are incredibly sorry to hear about the delivery experience. It is certainly frustrating when a gift is left outside without any attempt to alert the recipient.
While we work closely with our couriers to ensure the best service, the specific actions of the driver on the dayâsuch as not ringing the doorbellâare unfortunately out of our control. However, we do expect a higher standard of care, and we will be passing your comments along to the delivery manager to ensure this is addressed.
To apologize for the inconvenience. we have refunded your delivery fee. You should see this credit back in your account within 5â7 working days.
Regards,
The Arena team
ArenaFlowers.com (UK) ããã®åç
Dear Christopher.
We are very sorry to hear that your flowers have died after only two days. This is certainly not the quality we strive for, as we expect our blooms to stay fresh and vibrant for much longer than that.
We would like to resolve this for you as quickly as possible. To help us investigate what might have happened and to provide feedback to our florists, could you please send over a photo of the flowers?
Regards,
The Arena team
Absolutely spot on ð€ðŒ
I've tried many flower deliveries in the past but this company definitely tops all of them. Great looking bunches not just in photos but in reality too. Easy ordering on their website. Good response from staff when I emailed to change something. So if you want the best ordering service for all your flower needs, then look no further ððŒ
ArenaFlowers.com (UK) ããã®åç
Hi Paul,
We're happy to hear that our flower arrangements exceeded your expectations and that you had a positive experience with our service. It's great to know our website was easy to use and our staff responsive. Thank you for your kind words!
Best Regards,
Arena Flowers
ArenaFlowers.com (UK) ããã®åç
Hi Mark ,
We're happy to hear that we met your expectations with our prompt and reliable service. Thank you for your positive feedback!
Best Regards,
Arena Flowers
ArenaFlowers.com (UK) ããã®åç
Hi there,
We appreciate your positive feedback! We are so happy to hear that your order arrived on time, in good condition, and as expected. Thank you!
Best Regards,
Arena Flowers
Friendly and efficient. Beautiful flowers of quality and packaged with care . Delivery tracking/updates via email were very reassuring. Thank you!
ArenaFlowers.com (UK) ããã®åç
Hi ELIZABETH,
We're happy to hear you found our service friendly and efficient! We appreciate your positive feedback on the flower quality, packaging, and reassuring delivery updates. Thank you!
Best Regards,
Arena Flowers
Great service, quick delivery, regular updates, good price, lovely flowers. So easy. Last minute mother's day service. Highly recommend. Will definitely use again.
ArenaFlowers.com (UK) ããã®åç
Hi Dionne,
We're happy to hear that you had such a positive experience with our service, especially with the last-minute Mother's Day delivery. We appreciate your recommendation and look forward to serving you again!
Best Regards,
Arena Flowers
ArenaFlowers.com (UK) ããã®åç
Hi David,
We appreciate your positive feedback and we're so glad that you found the flowers lovely and that our delivery met your expectations.
Best Regards,
Arena Flowers
Delivered in time. Not sure the quality was any better than going to a supermarket
ArenaFlowers.com (UK) ããã®åç
Hi Rebecca,
We appreciate your feedback and are sorry to hear that our product's quality didn't meet your expectations. If you have any concerns, please get in touch with our customer experience team at customer@arenaflowers.com.
Best Regards,
Arena Flowers
Excellent service, punctuality, and formality in delivery. Very satisfied with the service ð
ArenaFlowers.com (UK) ããã®åç
Hi Araceli,
We appreciate you taking the time to leave us a review. We're so happy to hear that you were very satisfied with our excellent service, punctuality, and formality.
Best Regards,
Arena Flowers
Whilst the original delivery was a total disappointment customer services were quick to put it all right so I was very satisfied!
ArenaFlowers.com (UK) ããã®åç
Hi Wendy,
We appreciate your feedback and are glad our customer service team resolved the delivery issue to your satisfaction. We value your positive experience!
Best Regards,
Arena Flowers
Beautiful flowers!!
Excellent service and communication.
ArenaFlowers.com (UK) ããã®åç
Hi Lisa,
We're happy to hear that you found the flowers beautiful! We appreciate your kind words about our service and communication.
Best Regards,
Arena Flowers
High quality flowers, delivered promptly.
My mum is very happy with her flowers, they still look great 1 week later. Delivery was prompt despite being ordered last minute.
Would use Arena again.
ArenaFlowers.com (UK) ããã®åç
Hi Flora,
We're happy to hear your mum is very happy with the high-quality flowers! We're glad they still look great after a week and that the delivery was prompt. We appreciate your intention to use our services again.
Best Regards,
Arena Flowers
Good range, good prices and quick delivery. A very nice Mother's day gift. A+ ð
ArenaFlowers.com (UK) ããã®åç
Hi Neil,
We appreciate you sharing your experience with us. We're happy to hear that you were pleased with the range, prices, and fast delivery for Mother's Day.
Best Regards,
Arena Flowers
The flowers were great but the only issue I had was they were delivered a day earlier than the day I had requested, they were for mothers day and when asked which day I would prefer for delivery I had put Saturday, not sure if this is the fault of the delivery company or yourselves but an extra day in a box wasn't great. Other than that they were really nice.
ArenaFlowers.com (UK) ããã®åç
Dear Richard,
Thank you so much for your feedback. We are really pleased to hear that you found the flowers themselves to be great and that they were well-received for Mother's Day!
We are very sorry, however, that they arrived a day earlier than requested. During high-demand periods like Motherâs Day, there are often delays with DPD that are unfortunately out of our control. Because of these potential courier fluctuations, we sometimes dispatch slightly earlier to ensure no one is left without their gift on the big day, though we completely understand that an extra day in the box isn't ideal.
To make up for the scheduling error, we have added a discount on your next box.
Regards,
The Arena team
Arrived on Time, not sure am happy about being delivered in a closed box
ArenaFlowers.com (UK) ããã®åç
Hi Stick,
We appreciate you letting us know your order arrived on time. We'll review our packaging to ensure customer satisfaction with deliveries.
Best Regards,
Arena Flowers
ArenaFlowers.com (UK) ããã®åç
Hi Sarah,
We're happy to hear that you loved the beautiful flowers, our communication, and our eco-conscious efforts. Thank you for your positive feedback!
Best Regards,
Arena Flowers
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