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Armishaws Removals & Storage レビュー 

1,341
TrustScore 5段階評価の4.5

4.7

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5つ星のうち5の評価

We couldn’t have asked for a better experience from start to finish. From the very beginning, the team were incredibly helpful and flexible, particularly around the uncertainty of our moving dat... もっと見る

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5つ星のうち5の評価

We recently moved with Over's and can thoroughly recommend. Our crew were Wayne, Liam, Lewis, Gary & Alex. They worked extremely hard despite the heat and were well organised. They remained cheerful a... もっと見る

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5つ星のうち5の評価

Had my military move from Winchester to Stafford with Dan and Chad, both great lads who held themselves professionally and got all my belongings in and out with no fuss and in great time, despite the... もっと見る

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5つ星のうち4の評価

Dan and Chad (the lad) were hardworking (despite the heat!) and were considerate to our preferences. They came early to make a headstart on pre-packing, and then dropped off our bed and fridge for our... もっと見る

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企業情報

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Armishaws Removals & Storage について

当該企業による記述

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Removals Made Easy

VISIT OUR WEBSITE CALL US EMAIL US OUR ECO PLEDGE

About Armishaws

With over 50 years’ experience, Armishaws Removals & Storage are the primary company of The Armishaws Group, a family-owned company. ‘Family’ is at the centre of all we do, we don't believe in 'one-size-fits-all' removals, instead we create bespoke removals packages, because we know that every move is as individual as you and your family.

It’s also why we’re planning for the future. As market leaders in providing greener removals, we’re planting 2,000 trees close to our Somerset HQ, to help offset the carbon emissions of our relocations. This is just part of our Eco Pledge to ensure your move doesn’t cost the earth.


  • UK Removals
  • European Removals
  • Packing Services
  • Short & Long Term Storage
  • Greener Relocations
  • British Association of Removers Member

Armishaws UK Removals Service

当該企業による記述

Why Move With Armishaws?
We could tell you that we're a BAR accredited company who offer the highest levels of customer service. We could explain our green credentials. We might tell you we've moved all houses great and small, from apartments at Kensington Palace to country cottages, penthouses to terraces. We might even explain we're a family-owned company who support local businesses. But we don't do flashy sales talk, we're happy to let our Trustpilot reviews do the talking for us.
Eco-Friendly UK Removals
• Market leaders in eco-friendly removals • We've planted 1,000+ trees • Over 6,000 hedging plants • Free cardboard box recycling service • We use recycled and recyclable materials • Our teams drive greener vehicles

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The trusted removals experts.

Get a fast quote for your big move.

4.7

優良

TrustScore 5段階評価の4.5

1341件のレビュー

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ネガティブなレビューの 85%に回答しています

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4.7

すべてのレビュー

(1,341)

過去12か月のレビュー数: 86

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5つ星のうち5の評価

Excellent, reliable storage and delivery

Our storage items were delivered safely and on time, as advised in emails and phone calls by the Armishaws Team. Dan and Kyle were extremely professional, efficient and pleasant and we are very grateful for their efforts. Highly recommended.

2026年3月23日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Sheila,

We're delighted to hear everything went well with returning your items from storage. We hope everything is now in its rightful place and you're enjoying your new home.

The Armishaws Team

5つ星のうち5の評価

Big shout out to Dan and Kyle 😃

We would like to say a huge thank you to Dan and Kyle who successfully moved us from Wiltshire to Wales this week.
Their attention to detail when loading and unloading made the whole process so smooth. They made suggestions and offered ideas to help us through the whole move.
Even though there were a few tricky junctions and turnings on the route,they didn't complain. They took it all in their stride with smiles on their faces.
Dan and Kyle,we couldn't have done it without you, so big thanks from Sara and Jason.

2026年3月18日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Sara,

Thank you for your kind words. We're so pleased the move went well (even with our smiling gruesome twosome) and hope the unpacking has been just as seamless.

Wishing you all the best for life in your new home,

The Armishaws Team

5つ星のうち5の評価

Smooth move and great communication

Paul and Martin did an excellent job on both pack up and delivery. They were great at keeping in contact for timings and logistics, and really friendly, which also helps! They helped make the moving process really smooth.
Andrew at HQ was also great, very efficient with paperwork and keeping us in the loop with logistics. He worked wonders at changing our dates with 3 days notice.
Overall great experience with Armishaw’s.

2026年3月6日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Briony,

We're really pleased everything went well and all the team helped make the day go so smoothly. We hope the unpacking was equally stress-free and you're enjoying life in your new home.

The Armishaws Team

5つ星のうち5の評価

Very smooth operation.

Alan, Chris and John stepped in and were marvellous and had us out and in to our new home very effectively and were not phased by some large pieces of furniture.
Really well done.
Paul collected the empty boxes within a week and the entire process was very smooth.

2026年3月1日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Philip,

We're so pleased everything went well on the day. We hope you're now getting settled and enjoying your new home.

Best wishes,

The Armishaws Team

5つ星のうち5の評価

Alan and Rohan made the move absolutely…

Alan and Rohan made the move absolutely amazing and they was so helpful and were friendly and supportive. If every move had them it would be a stress-free time. Thank you both 😊

2026年3月11日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Loz,

We're really pleased we were able to provide you with a stress-free move. We hope the unpacking goes just as smoothly and wish you all the best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

We are so incredibly grateful for all…

We are so incredibly grateful for all the hard work Paul and Martin put in for our move from Carterton (Oxford ) to cranwell (Lincoln), they put so much hard work into moving us and making sure that they were carefull with our stuff
Many thanks to you - wish you the best on your journey to Scotland now :))

2026年3月2日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Poppy,

Firstly, well done for picking one of the rare sunny days for your move after so much rain. We're delighted to hear it went well and thank you for your kind words regarding your crew.

Wishing you all the very best for life in your new home,

The Armishaws Team

5つ星のうち5の評価

Everthing went perfectly

Arrived on time, assessed loading requirements, asked our preferences, kept us informed, very friendly, worked hard at both collection and delivery. Very satisfied, the removal men are to be praised for all their efforts. Everything went perfectly.

2026年3月2日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Mr Taylor,

Thank you for your kind review. We're pleased our crew provided you with a happy move and wish you all the very best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

Moving is a very stressful occasion

Moving is a very stressful occasion and the team who arrived promptly as advised very efficiently just got on with the job. Dan and his young assistant Rory were very pleasant and very helpful and between them and the rest of the team the two vans were quickly loaded. We can highly recommend the team at Wincanton along with their extra support from Salisbury depot to anyone considering a company to move them.

2026年2月17日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Geoff,

Thank you for your kind feedback. It's always good to hear about another happy move. We're delighted it went well and wish you all the very best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

Excellent service

Excellent service from the initial quote to the day of removal. We had a lot to move (and going a fair distance) and the team worked hard to get it all done over a few days.

2026年2月18日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Alison,

Thank you for your kind review. We're delighted it all went well, we hope the unpacking has been just as trouble-free and wish you all the very best for life in your new home.

The Armishaws Team

5つ星のうち1の評価

I urge you to read to the bottom

This was without question one of the most stressful and upsetting experiences we have ever had — and that is entirely down to Armishaws.

We were moving from a large nine-bedroom house into two smaller properties ( a very expensive move ), with items also going into storage. It was a complex move, yes — but that is exactly why you hire professionals. Instead of making things easier, they made an already difficult situation unbearable.
On the week itself, they refused to move one of our sofas because it was “not on their list.” This was never raised beforehand and left us scrambling to sort it out ourselves in the middle of moving day.
Completely unacceptable and utterly unprofessional.
The tone throughout was confrontational and unhelpful. Rather than problem-solving, we were met with arguments. The stress they created reduced us both to tears. No one going through a house move should be treated that way.
And it didn’t stop there.
The storage process was just as frustrating. We had to send 18 emails just to access our own belongings, and each access came with a £150 charge. When we finally arranged to attend, no proper time was given — we were simply told someone would “come and open up arguing that we had a time slot - which they had omitted to give to us! ” The whole system felt obstructive and unnecessarily difficult.
In the end, we paid another company to remove our furniture from their storage purely so we would not have to deal with them any longer. That says everything.

Do not be fooled by the smart branding, glossy website or impressive lorries. What matters in a move is professionalism, flexibility, leadership and basic decency. In our experience, those were seriously lacking.

I’m sure they will suggest we were “difficult.” We weren’t. It was a complicated move — and they made it far worse than it ever needed to be.

If you are already stressed about moving, this is the last company you want involved.

Its taken me along time to write this as i still find the wholeexperience so upsetting .. I have moved since with no issues , there are decent companies out there - this just isnt one of them !!

2025年4月21日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Mrs Mead,

Thank you for your feedback, we genuinely welcome any comments as we constantly strive to improve our processes and learn from our customers.

We have reviewed the details of your move which took place five years ago, so we are relying on notes and reports made at that time.
Records for your move show there were issues arriving from changes made on the day;

- Items assigned to be moved to your new property and loaded on the appropriate vehicle, were then reassigned on the day, to go into storage.

- Items assigned to go into storage and loaded on the appropriate vehicle, were then reassigned to be moved to the new property.

- The removals crew unloaded and reloaded the items as per your late request. These are your items, moving home can be stressful and you are fully entitled to change your mind. However, this did lead to time delays and added pressure for yourselves.

- Despite the added time required to complete the move, we didn’t levy additional penalty charges for the extra man hours provided by our teams.

- Several items including a sofa that weren’t on the original inventory were introduced on the day to be moved. As is standard, the crew questions moving items which weren’t listed and therefore hadn’t been paid for. In the simplest terms, removals are calculated by distance and volume, if at the last minute a customer decides they wish to move a further distance, or move more items, this should require increased costs, in the same way that if you asked a builder for a to build a 20ft wall, then decided you wanted a 30ft wall, you would most likely be charged more money. On this occasion we waived the extra costs to assist you, however we stand by our crews on the day who made the correct decision to query the extra items that weren’t on the inventory, before agreeing to move them.

In regards to storage access issues;

- The storage account was held under your ex-husbands name. Legally we could not grant you access without permission of the account holder.

- The account was in significant arrears which had to be settled before access was allowed.

We sympathise the lengthy process “felt obstructive and unnecessarily difficult.” however, on review we are satisfied our team did all they could to speed up the process and any delays were on the part of the account holder.

Access fees agreed at the time of contract with the contract holder.

Regards,

The Armishaws Team

5つ星のうち5の評価

Paul and another person who wear…

Paul and another person who wear glasses. Since, this is my first time moving home as families serving in the army, they were super fast and at the same time cautious with the things they are packing. They are friendly, generous and helpful. My 5 star to them. Hats off.

2026年2月11日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Kshiteez,

Thank you for your review, it's great to hear the move went well. We wish you all the best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

What a great experience

What a great experience! from day one to the final box, Very competitive, I got a couple of quotes and Armishaw came out on top, I just got a good vibe from the moment the survey was conducted. Everyone very professional, knowledgeable and polite, I felt comfortable throughout the whole process. A big thank you to Dan & Kyle who moved us, the weather was awful but they just got on with it, nothing was to much trouble everything ended up where we wanted it. Despite the rain nothing was damage and nothing got wet. Great job Thank You!

2026年2月4日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Elaine,

Thank you for your kind words. We hope you've finally dried out after a very soggy day and the unpacking went just as smoothly as the move.
Wishing you all the best for life in your new home,

The Armishaws Team

5つ星のうち5の評価

Excellent moving crew

The moving crew that came to our house and helped pack up our house were fantastic. We had 4 on the first day and 2 on the second. They were polite, careful with their parking and helpful at moving us in the order that was most helpful to us (I.e. downstairs first, then upstairs and then the garden).
We were very glad to have such a fab team.

2026年1月13日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Mr & Mrs Bryant,

Thank you for your kind review. We're really pleased the packing and move all went so smoothly. We hope the unpacking is equally worry-free and wish you all the best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

Fantastic service from start to finish

We had Dan and his team they gave Fantastic service from start to finish. Full of smiles and laughter.The team arrived on time, worked efficiently, and handled all our belongings with great care. They were friendly, professional, and made what could have been a stressful move feel easy and well organised. Everything arrived safely and exactly as planned. Highly recommend this company to anyone looking for a reliable removal service.

2026年1月22日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Mailyn,

We're so pleased your move went well. We're especially pleased they helped take the stress out of the move and can only apologise for the laughter/terrible jokes they brought with them.

Wishing you all the best for life in your new home,

The Armishaws Team

5つ星のうち5の評価

⭐️⭐️⭐️⭐️⭐️

I couldn’t be happier with the service from Armishaws from the first enquiry to the final box being unloaded, everything was handled professionally and efficiently.

They were friendly and respectful, and took great care with all of our belongings. Nothing was damaged, and even the awkward, heavy items were moved with ease. They worked quickly but carefully what is usually a stressful experience feel surprisingly smooth.

I would highly recommend them to anyone looking for a reliable, trustworthy removal company. I wouldn’t hesitate to use them again.

Mrs & Mrs Ward

2026年1月12日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Mr & Mrs Ward,

It's great to hear about another happy move so thank you for your kind review. now the dust has settled, we hope the pile of unpacked boxes is getting smaller and we wish you all the best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

Moving house

We’ve recently moved house and used Armishaws to help us move. They were helpful throughout the whole process and it was simple and straight forward, the two removal men we had help us were what made it run as smoothly as possible, Darrin and Ryan! They were polite, helpful and down to earth. Nothing was too much of an ask, even helping us with tools we need to take furniture apart when we couldn’t get it out the doors. They made a stressful house move that little less stressful!!
Highly recommend the company but more so Darrin and Ryan!
Thanks again for helping us move house.

2026年1月7日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Sarah,

We're so pleased your move went well and delighted we were able to help. All you've got to do is unpack again now! But once you're finally settled, we wish you all the best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

Armed Forces move.

I can’t recommend Martin and Paul enough! Such lovely men. We explained that we needed to be leaving one house at 12 to collect our keys to the next one due to an error at our new house, but they were so understanding and speedy helping us get to our destination on time. They also managed to deliver all our furniture the same evening, meaning we could have our house unpacked and ready for our children coming home. They made our move as smooth as possible and honestly took so much pressure off us by being so efficient. I hope we get Martin and Paul on any future moves we have as I know we will be in great hands.
I can’t thank them enough for all there hard work and helping us so much through what’s normally a very stressful time but with their help it was not stressful at all!

2026年1月12日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Shannon,

We're really pleased everything went well and our team helped alleviate all the stress. We hope the unpacking went just as smoothly and wish the whole family all the best for life in your new home.

The Armishaws Team

5つ星のうち5の評価

Fantastic movers

We had a really fantastic experience with Dan and Kyle. They were professional, punctual and handled everything with great care. They worked efficiently while still being very mindful of fragile items and they made the entire moving process smooth and stress-free. Their positive attitude and teamwork really stood out and they went above and beyond to make sure everything was placed exactly where we wanted it.

2026年1月14日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Suraj,

We're really pleased the to hear we made your move 'stress-free'. We hope your unpacking goes just as smoothly and wish you all the best for life in your new home.

The Armishaws Team

5つ星のうち1の評価

Absolutely awful customer service

We received a quote from Armishaws several months ago and paid £100 to be placed on their “preferential list.” At the time, we were strongly encouraged to do this, being told that because they are such a large company it was highly unlikely they wouldn’t be able to accommodate our preferred moving date. We were also told that while cheaper companies might exist, they were far more likely to be unavailable.
Since then, when trying to confirm a date, we’ve repeatedly been told that they only have one lorry available on the day we want to move and that almost everyone is on the “preferential list,” meaning we could lose the date if someone else books first. This directly contradicts what we were told during the initial visit and makes the £100 fee feel misleading.

To better understand what the £100 actually guarantees, I contacted their office and unfortunately their group sales manager picked up. In line with other 1 star reviews, I have never experienced such rudeness, particularly as a paying customer. He repeatedly interrupted me mid-sentence and, when I politely asked to finish speaking, he became hostile and aggressive.

In all my years of dealing with service providers, I have never been spoken to in such a dismissive and confrontational manner. The tone and hostility of the conversation was genuinely shocking and far below any acceptable standard of customer service.

The level of disrespect in his tone was evident from the start and completely unacceptable. As I am heavily pregnant and trying to avoid unnecessary stress, I ended the call. My husband then phoned back and spoke to the same man, who was equally rude, aggressive, and continued to interrupt him throughout the conversation.

I can’t comment on the actual removal service itself (and won’t be able to as we are now going with a much friendlier, customer focused company!) but based on our experience, particularly our interactions with their group sales manager, I would strongly advise avoiding this company.

2025年12月16日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Further to your conversation with our Sales Manager regarding your forthcoming removal. In the first instance please accept our apologies for his rather hasty manner.

We have already sent you transcripts of the telephone conversation, which as you will see became slightly fractious from both parties. As our Sales Manager was trying to point out, a date was available for you and we were able to provide removal services as you requested.

In addition, we have sent a copy of the Preferential List explanatory leaflet, a copy of which was previously emailed to you on the 2nd of October. It clearly explains that the returnable fee does not guarantee your removal date but gives you priority over those who are not on the preferential list. This supersedes any misunderstandings you may have had following the visit from our surveyor.

We hope this will clear up any misunderstandings relating to the preferential list and indeed the telephone conversations which were both frustrating and from our side regrettable. The pressure of many demands for removals from those included and not included on the list, wanting to move in the run up to Christmas, unfortunately got the better of our Sales Manager at the time, no excuses, just apologies.

If you find when you exchange that you are unable to find an alternative remover, please do not hesitate to give us a call we will most certainly do our utmost to assist if we can.
If not, we wish you the compliments of the season, and more importantly, the birth of a healthy, happy baby when the time comes.

Regards,

The Armishaws Team

5つ星のうち5の評価

Armishaws moved my parents in-law from…

Armishaws moved my parents in-law from Surrey to West Wales... everything thing ran smoothly and to the plan laid out in advance. Thanks to Paul and Alex , great job lads..still rather it's you than me driving that road train round the narrow Welsh countryside roads.

2025年12月11日
自発的なレビュー
Armishaws Removals & Storage ロゴ

Armishaws Removals & Storage からの回答

Hi Jon,

Thank you for your review. We're delighted it all went well and the guys and their road train did a great job. We hoe the unpacking goes just as smoothly and we wish your in-laws (and yourself) a very merry first Christmas in their new home.

The Armishaws Team

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