Artimex UK レビュー 18

I had a fantastic experience dealing with Bianca. She was friendly, professional, and always quick to respond to any questions I had. What really stood out was her knowledge and advice — she genuinely helped me choose the best exercise equipment for my home rather than just trying to make a sale. Excellent customer service like this is rare these days. Thank you, Bianca.

Approachable, helpful and informative at the point of deciding to put an order in. The delivery was on time and communication was great at the point of delivery. The item is great quality, easy to assemble and looks beautiful.

Artimex est mon fournisseur d'équipements sportifs de confiance. Je le recommande vivement !

I bought ballet bars from Artimex UK, received the parcels yesterday, I am pleased with the quality and customer service. I recommend!

I recently purchased a set of abdominal bench and pull-up bar from Artimex UK and I am extremely satisfied with both the quality of products and the prompt service I received. The equipment is sturdy, well built and exactly what I was looking for to complete my home gym. The delivery was fast and everything arrived in perfect condition. I higly recommend Artimex UK for anyone looking for high quality fitness equipment.

Ho acquistato una sbarra da danza classica per mia figlia che è stata felicissima. Il prodotto è arrivato nei tempi previsti, bel imballaggio e corrisponde alla descrizione. Ottimo materiale, molto stabile e facile da montare, bella anche esteticamente. Che dire molto contenta e consiglio questa azienda!

Thank you for quick delivery...very good quality product

Hello !
Happy for my purchase. The product is exactly like description; thank you🙏🏼 5 stars

Update 18/12/24 -Totally ignored us - definitely will not be using again. We have had to pay to get handle bar repaired so we did not loose all our money to this company..... Really disappointed

We ordered a Bench for our wall bars, came without legs, promised a replacement - not happened yet!
no refund, no communication now they are just ignoring us. This is from June 24. We also ordered a pull up bar it arrived damaged minus an arm. We let them know , promised a replacement we are still waiting again they are now ignoring us. Sending a solicitor letter next, will update you and remove post once rectified. they will take your money and ignore you if things go wrong - avoid at all costs

Chasing a refund and the company keep saying it is with their accounts team but not received anything!

Been chasing it for months!

Be careful, If you have a problem with this so-called company you will not get your money back!

I will remove this review when I get the refund owed to me.

I order the wall bar mat from the United States. Customer service was exceptional and returned my messages and answered my inquiries within a day. The product was made well and was delivered within the time period promised. I would definitely recommend and purchase additional products from this company.

Ordered from them “oak wall bar” for my Down syndrome daughter to improve her posture sitting and walking- really helpful and reliable company, a prompt response at all my messages and received on time.
Recommend.

I order from them . The delivery was fast good quality. For sure im gonna order again from this company !

So pleased of the products received ! Thank you Artimex!

Hi

Thank you very much for the Gladiator Set.
Very nice and good quality and I can say the Customer service is very friendly.

Just received today my metal wall bars. AMAAZING quality and promt delivery.
Ordered on 29Jan,received today!
Thank you guys!

They are simply a scam

I ordered their ladder bar on Dec 14, 2023. They promised to deliver it before Christmas.
After Christmas, I have been calling them weekly to check the order status. Their answer is always the same: 'We handed over your order to the shipping company, please expect delivery in 2-3 days. No, unfortunately, I do not have a tracking number. Bye'

After 1.5 months of this 'we will deliver tomorrow' reply, I asked for a refund, which they promised to issue. Guess what - they did not, of course. It is another trick to win some time.

Now I am disputing their charge through AMEX, which will likely take another 4-8 weeks.