Ashisoft レビュー 70

TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

None of the information sent to me by Ashsoft for the duplicate photo finder program for activation worked. And they no longer respond to my emails. They have my money and I have a useless program tha... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered the duplicate photo finder to assist with management of a large photography library workspace on my NAS. The utility is surprisingly fast given the large (100,000+) number of files and compa... もっと見る

企業が回答しました

5つ星のうち5の評価

These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Dupli... もっと見る

5つ星のうち5の評価

At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the proces... もっと見る

企業情報

  1. ソフトウェア企業

当該企業による記述

Find and remove duplicate files, true byte-by-byte/crc32 comparison, fast and accurate results. Duplicate file finder is designed to delete duplicate files, mp3, iTunes, image files within minutes!


連絡先

4.3

優良

TrustScore 5段階評価の4.5

70件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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5つ星のうち2の評価

None of the information sent to me by…

None of the information sent to me by Ashsoft for the duplicate photo finder program for activation worked. And they no longer respond to my emails. They have my money and I have a useless program that cannot be activated.04

2026年4月29日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hi Donald,

We're sorry to hear about your experience.

We have responded to your support requests and recently sent another message regarding the activation issue. It appears there may have been a communication issue, as we have not yet received a response to our latest correspondence.

We remain committed to resolving this matter and ensuring your Duplicate Photo Finder license is activated correctly. Please check for our latest message or contact us again, and we'll work with you until the issue is resolved.

If we are able to resolve the problem to your satisfaction, we would appreciate your reconsideration of this review.

Thank you,
Ashisoft Support Team

5つ星のうち4の評価

Good product

Good product: fast & effective. Support is very quick and responsive.

2026年4月19日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hello Randy,

Thank you for your kind words! We’re really glad to hear that you found the product fast and effective, and that our support team was helpful.

If there’s anything we can further improve to make your experience a full 5-star one, please let us know — we’d be happy to assist.

Thanks again for your feedback and support!

5つ星のうち5の評価

Fast and accurate response

2026年4月14日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hello Gary,

Thank you for your feedback! We’re glad you found our response fast and accurate.

We truly appreciate your support.

Ashisoft Support Team 🙂

5つ星のうち5の評価

duplicate photo finder for photography database cleanup

I ordered the duplicate photo finder to assist with management of a large photography library workspace on my NAS. The utility is surprisingly fast given the large (100,000+) number of files and comparison strategies although sometimes locks up when there is an extremely large amount (I resolve this by selecting folders in smaller chunks... each project is in its own set of folders so it's not necessary for me to select everything on the network share). I had tested the software on my laptop but then noticed I could only install it once with the license. A quick email to their support got that resolved literally within minutes. Thank you for the efficient support, highly recommend Ashisoft and their products.

2026年4月5日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hello Mike,

Thank you for your detailed feedback! We’re glad the software is helping with your large photo library and that you found it fast and effective.

We appreciate your note about handling very large selections — that’s helpful insight, and we’ll continue working on improving performance for such cases.

Happy to hear our support team could assist you quickly as well. Thanks again for recommending us!

Ashisoft Support Team

5つ星のうち5の評価

Had an issue where the license was…

Had an issue where the license was losing activation, customer service was outstanding in resolving the issue. I've used this software for many years, last project was cleaning up duplicated files on six hard drives, over 1 million duplicate files. Program worked great, full confidence in it!

2026年3月31日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hi Rick, Thank you for your continued support! We're glad our team could quickly resolve the license issue and that the software performed well on such a large project. Your trust means a lot to us!

5つ星のうち5の評価

Great product, great service

This company’s customer service is fantastic! I love their Duplicate File Finder software for keeping my hard drive tidied up.

2026年3月21日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying our Duplicate File Finder and that it’s helping keep your hard drive organized.

Your feedback means a lot to us and motivates our team to continue improving both the software and our support.

If you ever need any assistance, we’re always here to help

5つ星のうち5の評価

Surprisingly effective, once avtivated

Effective product, once you get it activated

2026年3月15日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hi Nat,

Thank you for updating your review — we really appreciate it.

We’re glad everything is working well now. If you need any help in the future, feel free to reach out — we’re always here to assist.

– Ashisoft Support Team

5つ星のうち1の評価

License Activation Woes

Every time I want to use Duplicate File Finder, I have to contact support to get my license reactivated. This was the last time. Cancelling any future renewals. This stuff is garbage.

2026年1月4日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hello,

We’re sorry to hear about your experience. License activation normally only needs to be done once, so it’s unusual that you had to reactivate it multiple times.

We would be happy to investigate and resolve this for you. Please create a support ticket through our helpdesk at https://ashisoft.freshdesk.com with your purchase reference ID so we can look into the issue and fix it right away.

We always strive to provide reliable software and responsive support. If the issue is resolved, we would greatly appreciate if you could consider updating your review.

Ashisoft Support Team

5つ星のうち5の評価

The duplicate photo finder was great

The duplicate photo finder was great! It removed my duplicate photos quickly from my old computer. After I had cleaned off my old computer, I tried to download the software on my new computer and got a message that the license had already been used. I contacted Ashisoft support and they sent a link to download on my new computer. Their customer support is great!

2026年1月2日
自発的なレビュー
5つ星のうち5の評価

Prompt helpful reply

Prompt helpful reply that allowed me to overcome problems with a reinstallation of an earlier version which said that there were too many installations as I have had to replace my disc drive.

2026年1月2日
自発的なレビュー
5つ星のうち2の評価

Limited but useful

I downloaded the duplicate photo program and it seemed to work well, although the user interface was awful - small typefaces and very difficult to work. They helped me initially and promptly with various problems and responded well to my comments and suggestions on how to improve. However, when I became exasperated with the program's failures and asked for a refund, which took some time but eventually came through - a full refund.

2025年12月19日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Hello,

We’re sorry to hear about your experience. We always try to assist our customers and we’re glad to hear that our team initially responded promptly and helped with your questions and suggestions.

Regarding the refund request, we did not find any unresolved refund request in our support system. It’s possible that the message may not have reached us or may have been filtered.

Please create a support ticket through our helpdesk at https://ashisoft.freshdesk.com with your purchase reference ID so we can review the case and assist you immediately.

We always aim to resolve customer concerns fairly, and we would appreciate the opportunity to help. If the issue is resolved, we would be grateful if you would consider updating your review.

Ashisoft Support Team

5つ星のうち5の評価

Excellent value, top class customer service

These guys are great! Fast, accurate and helpful customer service. I've crashed my system about 5 times (fooling around where i shouldn't) and had to ask Ashisoft CS to help me re-establish by Duplicate Photo Finder program. get my license key, etc. Never been a problem. And the Dup Photo Finder is the best if you have loads of photos scattered around your system - it scans fast, clearly identifies the file paths, allows quick selection and batch deletion of dupes. Has never lost a photo, deletes only what I tell it to. I've bought a Lifetime Pro license because I'll be using it for a lifetime. Excellent value!

2025年10月16日
自発的なレビュー
5つ星のうち5の評価

Works great

I mostly use Duplicate Photo Finder for finding exact duplicates and it does a great job and can check thousands of files in just a few seconds.
Support was also very fast and helpful when I lost my activation code after a windows reinstall.

2025年10月22日
自発的なレビュー
5つ星のうち5の評価

The product works fantastic exactly…

The product works fantastic exactly like advised on the website if not better, it has saved me hours if not days / weeks going through all my duplicates. The staff are also more than helpful helping me with a couple of questions I had. Would highly recommend.

2025年10月7日
自発的なレビュー
5つ星のうち5の評価

Customer service

Had used the software in the past and could not find my code for activation. Sent a email, had a reply back next day with code and latest version on the software. That is great customer service.

2025年9月30日
自発的なレビュー
5つ星のうち5の評価

At first I was really not having much…

At first I was really not having much positive insight with this program. However after a tech showed me where I was going wrong it came back on a positive side. The Tech walked me through the process step by step and am grateful that they were able to assist me. I would surely recommend this duplicate removal program to anyone seeking to release duplicates. Thanks Ashisoft

2025年9月23日
自発的なレビュー
5つ星のうち5の評価

Searching for and deleting duplicate files

This is the perfect program for deleting duplicate files. It's so very easy to use, and it's fast while searching through your files. I also want to comment on the service. I had an issue after purchasing it, and Ashisoft not only responded very quickly to my concern, but despite the fact it was an error on my part, they immediately assisted me in solving the issue I created. And I must add they were very polite in their response. I'm a fan!!!

2025年9月15日
自発的なレビュー
Ashisoft ロゴ

Ashisoft からの回答

Thanks for your kind words! Helping you efficiently manage your files makes us happy.

5つ星のうち5の評価

This program (Duplicate Photo Finder)…

This program (Duplicate Photo Finder) works very well, and is reasonably priced. I particularly like the fact that it allows for removal of multiple files, instead of one at a time, which I find very helpful. IT has been responsive and helpful with any problems. It's a great help at reducing disc clutter. Very good app!

2025年8月20日
自発的なレビュー

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