Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very fru... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Bought an ATCO GTX 48HR 4WD. 9 hours on the clock and this is the 3rd time it has broken down. Local approved dealership has closed permanently, next closest estimate 3/4 weeks to look at it. Very fru... もっと見る
企業が回答しました
Ordering process was easy, though I did not receive an email confirming dispatch or tracking number. When I contacted them to check it had been shipped was informed no tracking number was available…ve... もっと見る
企業が回答しました
Bought my Atco GT30H five years ago and it hasn't missed a beat. Fantastic machine and so good that I just bought another one exactly the same, except this one has now got anti-scalping wheels - which... もっと見る
企業が回答しました
Had a broken bit of mower and a missing screw. Contacted customer services by email. Instant reply with request for further info. Supplied and then they replied almost before I finished my email. Spa... もっと見る
企業が回答しました
当該企業による記述
The finest cut of All
We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all.
We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA
Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn.
Need Help!
Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: callcentre@stiga.com
Local Dealer
Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs.
STIGA Ltd, Unit 8 Bluewater Estate, Bell Close, Plymouth, PL7 4JH, Plymouth, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really good service overall and I am very pleased with my new self-propelled petrol lawnmower. I would, however, have preferred the machine to be delivered ready assembled. Although I managed to assemble it myself, it certainly wasn’t easy.

ATCO からの回答
The CP1-484 is quite a sturdy, well built machine, but... the grass box is a piece of nonsense, rides too low to the ground, actually brushes on the ground when it becomes around half full, can't help but think thus increases drag, and therefore excess fuel use / motor wear.
Not a minor point these days.

ATCO からの回答
I have purchased an Atco 16S Li lawnmower from Lawnmowers Direct, who are part of the Ernest Doe group of companies. The machine itself performs beautifully but I cannot use it because I am only 5 feet 3 inches tall and the handles are not adjustable. I have had no joy with either Lawnmowers Direct or Atco regarding this issue.
The instruction manual gives clear advice on how to adjust the handles and yet, they aren't adjustable. This is an expensive lawnmower and the instructions are misleading.
DO NOT BUY THIS MOWER UNLESS YOU ARE AT LEAST 5 FOOT 8 INCHES IN HEIGHT.
I am now going to search out some platform shoes in the hope the extra height will enable me to use this otherwise lovely product.
Lovely people at both Lawnmowers Direct and Atco, but no help available.

ATCO からの回答
Great mower, a modern twist on my old Atco that was around 50 years old and was beginning to get troublesome. The new mower will take over whilst I spend time on the original. Nice touch having the roller to give stripes.

ATCO からの回答
Poor Returns Service
Would have given the company 5 stars for my original purchase but had to send something back due to ordering the wrong part. Package was received over a week ago at Atco and no signs of any refund yet, far too slow for on-line shopping. Keen to take your money but not so keen to give it you back !!

ATCO からの回答
Contacted Acto about a the mower not starting the customer service was 5 star not only did they reply to my enquiry the same day but also provided a service manual. I would highly recommend customer service team

ATCO からの回答

ATCO からの回答
A super fast delivery ,and a freindly helpfully staff
Thank you

ATCO からの回答
The part I ordered was despatched quickly and arrived promptly so my mower was back in action without a noticeable delay. Excellent service.

ATCO からの回答
Excellent service when ordering a replacement for a damaged component on my mower.

ATCO からの回答
Bought this rear roller mower now regret it as it blows particals straight in your face so the operator is breathing in these particuls causing lung damage and health issue. I have reported this to ATCO responce have a laugh just a repeated email.
I will never buy any of there machines again.

ATCO からの回答
Thank you Atco, for the knowledgable and helpful response to my telephone query. The simple order process and fast delivery was great.
I will use you again for parts.
Thank you

ATCO からの回答
Despite the reviews and impressions on the website Atco refused to sell me a replacement part for my mower. Referring me to secondary sellers.
Eventually they assisted by sending a parts manual.

ATCO からの回答
The mower (Liner 16s Li) arrived quickly (once some stock had become available) and was reasonably easy to assemble. Unfortunately the battery charger was missing but I managed to purchase one from a Stiga distributor. Atco have promised to send me a charger when they have stock. Mower has been used today and I am pleased to report that the battery had enough capacity to deal with my medium sized lawns.

ATCO からの回答
I ordered a spare part for my petrol mower, the part arrived promptly. Great service.

ATCO からの回答
I was having trouble finding parts without having a diagram reference. I made contact & within minutes was sent exactly what I needed for my ATCO. Super quick, super helpful & very polite. Thank you!!

ATCO からの回答

ATCO からの回答
The Lawnmower we have purchased is of exceptional high quality.
The delivery was arranged with the minimal of delay and the representative from the merchants that delivered the mower was very helpful, taking his time to explain the operating process to me.
Excellent service.

ATCO からの回答
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