Excellent experience from start to finish. Customer service were friendly and helpful. Dan arrived on time and completed the work to a very high standard. He explained the process and completed the jo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely fantastic service My daughter’s Audi needed repairing after a rear-end bump and I honestly couldn’t be happier with the result. They got the parts quickly, the whole repair was seamless... もっと見る
Top Notch all round from Adam SMITH repair Specialist. NO rating from the office side of your company, expect very poor customer contact None existence, office to customer of date and time etc. I had... もっと見る
企業が回答しました
Always great customer service, this is the second time I’ve needed to use them . Mobile service comes to your home job completed within an hour . Thanks to James the technician first class .
企業情報
Automotive Repair Systems について
当該企業による記述
Automotive Repair System is one of the UK's leading SMART Repair providers.
SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
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SMART Repair Specialist Based in the South East, South West and North West.
The only SMART Repair Operator offering all SMART Repair Processes.
We have bodyshops located at our Orpington head office and our Liverpool, North West office to also offer customers a traditional bodyshop service where larger repairs can be carried out.
We have a wheel refurbishment plant based at our head office in Orpington that can refurbish up to 180 wheels per day.
>
連絡先
Unit 1, Lower Hook Business Park, Shire Lane, Orpington, Kent, BR6 7GZ, Orpington, 英国
- 01689858007
- customercare@automotiverepairsystems.co.uk
- www.automotiverepairsystems.co.uk
5.0
優良
1820件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
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Top service from booking to the work…
Top service from booking to the work completed. Scuffed alloy job was completed with 30/40 mins & looks brand new.
2026年9月16日
自発的なレビュー
Excellent repair and incredibly…
Excellent repair and incredibly convenient service
Had the paint chipping on my front bumper repaired by Automotive Repair Systems and couldn’t be happier with the result. Sending photos for a quote and arranging the appointment through WhatsApp was incredibly easy and convenient.
Rhys made the booking straightforward, and George completed the repair to a really high standard. A great experience from start to finish. Highly recommend.
2026年10月1日
自発的なレビュー
Excellent professional work
Excellent professional work
Can't see where the damage was
Went over and above to fix body work as well
2026年9月25日
自発的なレビュー
The process was nice and easy to book…
The process was nice and easy to book in. Jake came out and did a brilliant job.
2026年9月11日
自発的なレビュー
Top Notch all round expect very poor…management too customer With no information of start time and by whom the technician was . I had a Mr Adam Smith for the repair who was 110%. No rating on office
Top Notch all round from Adam SMITH repair Specialist. NO rating from the office side of your company, expect very poor customer contact None existence, office to customer of date and time etc. I had to ring to find details of operations for that day, A SAD reflection and let down. Would not give a Recommendation on your service, Sadly Lacking But !!0% on Service, Manners and Quality of work under taken by Adam 5 Star.
2026年9月24日
自発的なレビュー
Automotive Repair Systems からの回答
Dear Mr Hallam.
Thank you for sharing your information with us, as this has allowed me to look at your file.
I can see that your claim via your insurance company came into our Automotive Repair Systems portal at 11.51 am on the 14th September. Our office had contacted you by 12.08pm on the 14th September, offered you a date for the rectification to take place which you confirmed and the job was confirmed by email.
You would have been advised on the telephone by the Bookings Co-Ordinator and by our confirmation email, that our appointments are all day bookings. This is due to our Technicians running their own diaries and so they plan their days around any other work they have booked in.
The Technician is expected to either text the customer the night before to give you an approximate time they will be with you or they should text you on the day, when they are on their way to you.
Once the booking has been confirmed by our office with you, there is no need for us to contact you again, unless we have a situation where a booking needs cancelling. The next point of contact from our company would be by the Technician directly.
My apologies that you felt let down by lack of contact but as a company, we had confirmed your appointment date and so there was no further contact required.
I will check with Adam to ensure he made contact with you either the day before or on the day you were booked in.
I hope this explanation will change your opinion of the team in the office, of Automotive Repair Systems.
Regards.
Customer Services.
I have used This company a few times…
I have used This company a few times and have always had a excellent service and wheel repair would highly recommend
2026年9月11日
自発的なレビュー
Excellent repair to scratch on front…
Excellent repair to scratch on front bumper. Perfect match
2026年9月24日
自発的なレビュー
Great service at Liverpool
Great service all the way through, I needed paint repairs which were all done by the end of the day, very straight forward and Dan who I spoke to on the day was really helpful. Would definitely go back for any future repairs / maintenance.
2026年9月30日
自発的なレビュー
So impressed with the work and service
So impressed with the work and service. Very professional. I would always recommend them.
2026年9月18日
自発的なレビュー
Excellent service from 1st contact to…
Excellent service from 1st contact to completion
2026年9月28日
自発的なレビュー
Great service
Great service. Dan was on time and was so quick and professional. He was a magician with my alloy wheels. They now look better than when I got the car.
2026年9月16日
自発的なレビュー
From start to finish a great experience…
From start to finish a great experience using ARS. Booking was quick and easy, friendly and efficient. Gary came and fixed some dents in my alloys and did a great job!
2026年9月14日
自発的なレビュー
Amazing customer service and fantastic…
Amazing customer service and fantastic work carried out. Guy that did the work was very professional.
2026年8月18日
自発的なレビュー
Communication was on point
Communication was on point, standards and workmanship was second to none and the fitter was chatty and really pleasant.
Would definitely recommend them to anyone!
2026年9月25日
自発的なレビュー
Ash did an amazing job on the scratches…
Ash did an amazing job on the scratches and chips on the paintwork of my car. You wouldn't even know they were ever there. He's a magician. He even found some we didn't know were there. He was so down to earth and very friendly. A credit to the company.
2026年9月25日
自発的なレビュー
I had an excellent experience with…
I had an excellent experience with Automotive Repair Systems. The team was professional, friendly, and kept me informed throughout the process. The quality of the work was outstanding, and my vehicle was returned in excellent condition. I would highly recommend them to anyone looking for reliable and trustworthy repair services.
2026年9月16日
自発的なレビュー
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