Top quality fencing panels . I have dealt with AVS fencing supplies for close to 17 years . I have always had top quality materials to complete all my jobs aswell as decking and sleepers. I wouldn’t g... もっと見る
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The man at the counter was very helpful also giving advice on a product that I did not know existed, it was a super product and worked really well. Also thanks to the staff in the yard who were also v... もっと見る
best merchants in peterborough friendly staff and lewis who goes above and beyond to help getting your purchase organised and ready , 5 star plus
Ordering process easy but ordered as a "guest". Order acknowledgement email received promptly. No further communications received. Unable to see status of order. After a week emailed to see when de... もっと見る
企業情報
当該企業による記述
At AVS, we've been providing our customers with an excellent personal service since 1993. Whether you're in the Trade or embarking on a DIY project, we will have the supplies and advice you need to get the job done. We have a team of people that truly care about our customers, offering specialist advice on all your Fencing and Landscaping needs. If Tradesmen can trust us with their business, then you know you are in good hands.
連絡先
Saville Road, PE3 7NZ, Peterborough, Peterborough, 英国
- 01733 343030
4.5
優良
208件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service
2026年4月29日
Excellent Service and Value for money
Very friendly and helpful Staff, great service and competitive prices in comparison to other suppliers.
2026年5月1日
Great customer service
2026年5月1日
Office staff really helpful & friendly
Office staff really helpful & friendly
Products are very good quality
The only thing that wasn’t great this time was the delivery driver, short & sharpe on the phone as he couldn’t find us, he went straight by, put the phone down on me, not impressed
2026年4月28日
Every thing
Every thing, bought some sleepers, when I phone helpful, next day when I got there expected to go through order again, but surprised Lewis had it already. Delivered today and yet again suprised, driver couldn't have been better. It was one of the best experiences ever. Thank you both
Tell me when you start selling food , I will use you instead of Tescos. Thanks again , worth more than 5 star
2026年4月2日
自発的なレビュー
Personal and friendly service (Lewis)
2026年3月15日
Always great service
2026年3月19日
UC4 TREATED ROTTING FENCE POSTS
UC4 ROTTING FENCE POSTS
New fencing and posts installed in May 2018. Two had rotted away by, Sept 2023, and needed replacing. Found two more are rotten and again need replacing March 2026. It would be fair to say the remaining posts will probably need replacing before long. l am not confident the remaining post will last a full 10 years, let alone 15 year. Note : All were cemented in the ground by Acorn Fencing Company.
2026年3月16日
自発的なレビュー
AVS Fencing & Landscaping Supplies - Peterborough からの回答
Thank you for sharing your thoughts. The posts we sell are pressure treated to UC4 standards and correctly installed should last over a decade and longer if subsequently treated. However, posts which are incorrectly installed, or have their treatment integrity diminished by cutting will cause this type of deterioration. Best practice for submerged posts is clear:
• Avoid Cutting In-Ground Ends: Cut the top of the post instead, and apply a preservative (like copper-based treatments) to that new surface.
• Use Proper Treatment Class: Ensure posts are rated for "Use Class 4" (ground contact).
• Prevent Water Logging: Do not make a concrete "boot" that traps water. Place 150mm of gravel at the bottom of the hole for drainage.
• Slope Concrete: If using concrete, finish it above ground level, sloping it away from the post to shed water.
• Protection Methods: Consider painting the underground part with bitumen or wrapping it with a damp-proof membrane to further protect the timber.
For maximum longevity, keeping the treated, uncut end in the ground with proper drainage is the best approach.
Without more information, it is impossible to state the cause with certainty, but your description would suggest an issue with installation as opposed to the quality of the post. As a customer we want you to be happy. Therefore, please call the branch and we can advise on the use of repair spurs to support the fence without replacing posts. If you choose to replace the posts, we will offer a discount against your purchase to show that we understand your frustration. All staff in our AVS branch network have considerable experience in fencing, many of whom worked as contractors before joining us. They are always happy to offer advice and make suggestions as to best practice when installing a run of fencing.
Poor Delivery/Tracking Service
I chose to order from this company as it was the most competitive price, but that was the only plus point. I received this invitation to review, 2 days after placing the order, but the order had not arrived, so not sure how they expect a rating when the order had not even been delivered!!!Delivery was stated as 3-5 business days, which was fine, I would hoped it would have been sooner rather than later. However by the 5th day I had heard noting and there was no way of progress chasing the order on line with an expected delivery date and time (most suppliers do offer this), so I rang the customer to enquire when it would be coming and was told between 1pm and 2pm that day, by 2.30pm no sign of it, so rang again to be told it was on it's way and maybe it had held up in traffic, but the depot is only 20 minutes from here, if that was the case then maybe someone could have called me. Eventually it arrived around 3.30pm
Very disappointed, in hindsight, I would rather have paid the extra to another supplier and have a more reliable delivery service.
2026年2月7日
AVS Fencing & Landscaping Supplies - Peterborough からの回答
Thank you for your review. We are sorry to learn that your experience did not meet expectations.
We regret the lack of proactive communication regarding your delivery time and the delay beyond the advised window. We understand that clearer updates would have improved your experience.
Your feedback is noted and will be shared internally as we continue to improve our service and communication.
brilliant customer service from lewis…
brilliant customer service from lewis and the whole team
2026年1月30日
Always a good service.
2026年1月30日
Brilliant easy service
2026年1月29日
Helpful staff .and will match other…
Helpful staff .and will match other prices elsewhere.
2026年1月17日
Great choice and great value products
Great choice and great value products , helpful and courteous staff all round good buying experience
2026年1月22日
Really helpful team at the Peterborough…
Really helpful team at the Peterborough dept. They could not have done more for me. Thank you.
2025年8月28日
自発的なレビュー
AVS Fencing & Landscaping Supplies - Peterborough からの回答
Thank you for your kind review. Mark (the manager) and his team at Peterborough always strive to offer our customers the best possible service. We hope we can help you again in the future.
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