Averbach Transcription レビュー 33

TrustScore 5段階評価の1.5

1.4

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レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn aroun... もっと見る

企業が回答しました

5つ星のうち3の評価

You did a great job in terms of trying to build a good relationship with us, but overall I came away feeling things were a bit disorganized and so things weren't on time quite often. It looked like t... もっと見る

企業が回答しました

5つ星のうち2の評価

The work is fine, but the pricing is nowhere near competitive.

企業が回答しました

企業情報

  1. 免許センター
  2. 協会/組織

Averbach Transcription について

さまざまな外部ソースから提供された情報

If you need to have audio or video transcribed, you’ll be pleased to know that we provide transcription services to almost every industry. Plus, we understand that you are working under a deadline. As soon as we get your audio or video files, we’ll work hard to get it back to you in whatever timeframe you require; today, tomorrow, or in three business days.

Want to try our services? That’s easy. We offer a completely free sample transcript. No credit check and no need to call ahead. Simply create an account, upload a recording, and we’ll do the rest.

Averbach Transcription is also one of the only large 100% U.S. based transcription services in the industry. Native English speakers transcribe your audio and are masters of their trade. Plus, every transcription goes through our rigorous quality control process to ensure exceptional accuracy.

Contact us now at 1-212-308-7395 for pricing and a free trial of our services. Or create an account and upload a file for an immediate free sample transcript!

連絡先

1.4

ひどい

TrustScore 5段階評価の1.5

33件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

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5つ星のうち5の評価

A valued and trusted partner

I've had the pleasure of working with Averbach Transcription for several years. I conduct telephone interviews as part of my work writing for corporate publications. Some of these interviews are technical in nature; others involve several people on a conference call at one time. Occasionally I conduct in-person interviews in less-than-ideal situations such as coffee shops. Averbach handles audio recordings with all of these challenges -- technical subject matter, multiple interviewees, imperfect audio quality -- with ease and skill. I recommend Averbach Transcription without reservation.

2014年4月20日
自発的なレビュー
Averbach Transcription ロゴ

Averbach Transcription からの回答

Fred,

Thank you for the kind review. It's a pleasure working with you!

5つ星のうち5の評価

A really excellent, customer-service oriented experience; reliably delivering products on time.

While there were a few glitches at the beginning with uploading (which were frustrating), I understand the difficulties presented by moving large files.
There was always prompt communication and timely delivery of the transcripts.
Another thing (harder to quantify) is the high quality of the actual transcription. The punctuation, accurate wording, and organization of the final transcript were extremely helpful.
Highly recommended.

2014年4月17日
自発的なレビュー
Averbach Transcription ロゴ

Averbach Transcription からの回答

We always do our best, and I'm glad you were happy with the service!

5つ星のうち3の評価

Good customer service and a great price.

Averbach Transcription gave us a very competitive price for the transcription of over 3 hours of footage. This wasn't a rush job, so we went with the standard service which has 1 week of turn around. At the last minute they contacted me and let me know that the transcription would be a little late - we received it a day later than expected. Since it wasn't a rush job, it wasn't a big deal.

We did catch quite a few typos in the transcription, but a quick run through with spell check fixed that.

2014年4月17日
自発的なレビュー
Averbach Transcription ロゴ

Averbach Transcription からの回答

Thank you for your honest feedback! So sorry we weren't able to provide you with a perfect "10" experience- please try us again and let us impress you!

5つ星のうち5の評価

Glad I found this company! Fantastic.

I have already glowingly recommended this company to a couple of friends, so this review is really easy to write. I'm glad I found them, as I had worked with a few other companies before them that drove me a little nuts and Averbach is just fantastic in comparison. They're super easy to communicate with (case in point: they actually answer a phone when you need to talk to a real person! so helpful when dealing with a decently-large grant that needs to be handled in a certain way, or you just have questions--they're really nice). The transcripts were excellent--I could tell the transcriptionist was really sharp and paying attention; not only were the interviews transcribed in a way that made them easy to read (and accurate) but I was blown away by how well the transcriptionist caught all of the specialized language related to my topic--I don't think I found a mistake within hundreds of pages, even with lots of weird phrases and proper nouns. Nothing but great stuff to say about this company!

2014年1月6日
自発的なレビュー
5つ星のうち5の評価

Great results

We've worked with Averbach Transcription on many projects and have consistently gotten great results. They're very easy to work with and always deliver our transcriptions in a timely manner.

2013年10月15日
自発的なレビュー
5つ星のうち5の評価

Quality, professional results you can rely on.

I've worked with Averbach Transcriptions for well over 8 years. In that time, they have always delivered a service far and beyond their peers, consistently providing better and more unique services to meet their clients needs. They're easily one of the best transcription service out there. Moreover, their attention to detail is superb; one would be hard pressed to find a competitor with this level of quality, that delivers time and time again — at any price point.

2013年10月15日
自発的なレビュー
5つ星のうち3の評価

A bit disorganized

You did a great job in terms of trying to build a good relationship with us, but overall I came away feeling things were a bit disorganized and so things weren't on time quite often. It looked like things were going to get better with website improvements etc. But we ended up going with another company that was cheaper and uses Dropbox for transcription audio upload which makes life easier.

2013年9月28日
自発的なレビュー
Averbach Transcription ロゴ

Averbach Transcription からの回答

Hey Victoria, thanks for your open and honest review. I'm sorry we weren't able to provide an organized enough experience for you. In the next 24 hours we will have implemented Dropbox integration – I hope you might give us another shot sometime!

5つ星のうち5の評価

The best!

You guys are the best! Never late. Thanks for everything.

2013年9月27日
自発的なレビュー
Averbach Transcription ロゴ

Averbach Transcription からの回答

Woo-hoo! Thanks for your kind words, Jenna. The Moth is so obviously also the best.

5つ星のうち5の評価

Always on time

Averbach provides reliable, timely and fairly priced services. Especially pleased with turnaround time and the availability of pricing options based on priority for delivery.

2013年9月26日
自発的なレビュー
5つ星のうち5の評価

Always top notch!

I've used Averbach transcription for several writing projects. Everything has come back flawlessly and promptly. I have recommended them numerous times to colleagues.

2013年9月25日
自発的なレビュー
5つ星のうち5の評価

Fast and accurate!

I've worked on documentary films that have used Averbach Transcription for their interview transcriptions, and they have by far been the best service I've had the pleasure of working with. They're fast and accurate, and their staff is always super responsive. They're always my first recommendation to anyone who asks!

2013年9月25日
自発的なレビュー
5つ星のうち5の評価

professional

It was a pleasure working with Zev Averbach. I experienced a high quality service with professionalism and a quick turn-around time. thank you.

2013年9月25日
自発的なレビュー
5つ星のうち5の評価

Do Not Overlook These People!!!

This business makes a huge effort to always personalize ones needs, doing so in a most pleasurable fashion. Then they follow through, in their way of being straightforward and efficient, as they come through on target!

2013年9月25日
自発的なレビュー

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