Azeera レビュヌ 

158
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Well, after I received my first purchase today, I’m definitely a repeat customer! Why settle when you can have what you envisioned? From start to finish the process was so easy “maybe too easy!” The o... もっず芋る

5぀星のうち4の評䟡

The team at Azeri made my generic google search into a custom DREAM come true! I had to “guess-“timate”my size but it fit PERFECT! I paid retail,($$$) no doubt, though, it was affordable for me a... もっず芋る

5぀星のうち5の評䟡

I am really glad I purchased my Wedding ring from Azeera. I have to say they have been the best customer service experience I've aver had with online ordering . Had issue with ring . They fixed my p... もっず芋る

5぀星のうち5の評䟡

Azeera did a phenomenal job- right from customer experience in their portal, through to the purchasing process, and even after sales support as I needed to resize a ring. They were very responsive. Th... もっず芋る

䌁業情報

  1. 宝石店
  2. 宝石商

Azeera に぀いお

圓該䌁業による蚘述

AZEERA is an online store offering customizable gemstones rings with a specialty in colored gemstones. The company allows shoppers to customize jewelry in thousands of metal and gemstone combinations with real-time pricing and digital renderings.

AZEERA brings personal touch by integrating the founders’ personal stories into the online shopping experience. AZEERA integrates the founders’ passion for gemstones and three generations of knowledge into the shopping experience to provide our users with high quality and responsibly made fine jewelry, uniquely customized for each person.

We guide our users in designing intricate pieces which capture their unique stories, using colorful and ethically sourced gemstones, while providing transparency and flexibility throughout the production process. The company focuses on providing in-depth and transparent information about colored gemstone sourcing and its artisanal production.

Philosophy
•We are millennials sharing our passion of gems and how we view the world
•We appreciate the beauty and art in fine gems and nature
•Creating quality gems and excellence requires knowledge, discipline, experience, and practice -- we have been in this industry for over 80 years, or 4 generations.

Promise
•‘Brilliance, Clarity, and Transparency’ (Excellence, Education, and Trust)
•‘When you have something you love, you share it with everyone’/‘When you have something inspiring, you share it with the world’

What we value:
•The beauty, detail, and effort that goes into creating quality gemstone rings
•Integrity and honesty to maintain a high level of awareness of our consumers for their products
•Keeping the consumer first
•Tradition and family which has lead us here
•The well being of everything and everyone around us

Core Dimension:
•Sincerity – While we are selling a luxury product, we are selling love and trust, especially when we also feel deeply passionate about it. So to say our product is sophisticated would take away from the amount of effort we do to build trust in our consumer. It’s not loud and it’s not sexy, but maybe that’s not who we are.

Vision
•Create fine gemstone jewelry for all tastes and preferences/Allow consumers to create the exact piece of jewelry they’re looking for

Mission
•Provide customizable, colorful, ethical, and sustainable jewelry alternatives

Target Consumers:
•Modern, millennials, socially conscious, financially successful

Competitive Advantage:
•Family owned process, ethical production, quality gems with value

Essence of Brand
•Empowering, gratifying, self-satisfying •Having fun while creating your own with no worries – Ethical Easy Luxury

AZEERA is specialized in Amethyst Rings, Aquamarine Rings, Black Onyx Rings, Blue Sapphire Rings, Citrine Rings, Garnet Rings, Peridot Rings, Pink Tourmaline Rings, Ruby Rings, Topaz Rings & Diamonds Rings.

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

158件のレビュヌ

5぀星
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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.6

すべおのレビュヌ

(158)

過去12か月のレビュヌ数: 3ä»¶

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5぀星のうち2の評䟡

Did not receive the correct ring size


Did not receive the correct ring size as ordered
When ring did not fit I took the ring to two jewelry stores and was told by both stores that ring was a little over 9 although I ordered 8 3/4

When I emailed a picture of ring on a ring sizer The owner of Azeera told me that ring sizers were sometimes off and that his staff had checked the ring before mailing to me

Of course his staff had not checked the ring as two other jewelry stores that checked the size both determined that it was a size 9

So the owner of Azeera did not tell me the truth

He did say that he would make ne happy and offered to talk on the phone

However it was too late as Christmas was already ruined plus why should I believe him after he lied about his staff checking the ring size and after his excuse story about ring sizers being wrong

The truth is that I originally ordered. Size 9 but within seconds changed the order to 8 3/4

I received an confirmation from the owner that my order had been changed from a 9 down to a 8 3/4

What I received was a 9 and this error was confirmed

Azeera does not care that they ruined Christmas for me

Jim Vaughan

2021幎12月24日
Azeera ロゎ

Azeera からの回答

Hello Jim,

I am one of the founders of AZEERA. I want to thank you for your feedback. I will start by apologizing for the experience that you've had shopping with us. We are more than happy to resize this for you at any point you wish, as I have mentioned via email. We can handle this in a very timely manner if you'll allow us to.

Thank you!

5぀星のうち3の評䟡

I loved the product

I loved the product, however I sent it in to be resized and the engraving was gone when they sent it back. They told me I could pay to ship it back and they would engrave again for free. But I was just ready to have my finished product so I went and paid money to get the engraving done locally to where I live.

2021幎12月23日
5぀星のうち5の評䟡

Great experience, would recommend

The whole experience was simple and lovely. The website is great because you can customize your piece in so many ways. The people from Azeera were very helpful and kept in touch throughout the entire process. I received my ring quickly and I absolutely love it. Would definitely recommend.

2021幎12月7日
5぀星のうち5の評䟡

Great experience

Great experience! Beautiful product, worth the price. Handwritten note adds a touch of personalization. I would certainly purchase again, wish they made jewelry other than rings

2021幎12月3日
5぀星のうち5の評䟡

Everything about our engagement was perfect, and that all started with Azeera!

Everything about our engagement was perfect, and that all started with Azeera! We didn’t just want a typical diamond engagement ring like everyone else has, we wanted a customized ring of our size choosing along with a variety of stone choices for an affordable price. We looked at many different ring websites (small and large companies), walked into some stores, but none of them seemed to have what we were looking for until we came across Azeera’s website. This company was exactly what we wanted and more. Azeera had a ton of ring options to choose from and they allow you to customize your options right on the website. We found the exact kind of ring we wanted, however, we wanted to adjust and customize it a little more so we reached out to the Azeera team. Not only was Puneet and his team a pleasure to work with, but you can truly tell they love what they do and they make customer service one of their top priorities. They were always available and quick to respond on the website’s chat box and through email. They also sent us computer generated images of the designed ring we asked for and they would make all the adjustments for us too all within a few hours or a day. You always felt like their top priority which is hard to find in companies nowadays. Another amazing aspect of Azeera was the opportunity to pick out the exact center stone for our ring. We ended up choosing a three stone ring with a princess cut aquamarine stone in the center. Puneet sent us the stone details, as well as a video and pictures of the stones to choose from. It was really neat and special knowing we got to actually pick out the stone ourselves. Then it came time for Azeera to make and ship the ring to us. The website tells you in the beginning when you can expect the ring to be done by which is awesome. Once the details are sorted out and you purchase the ring, they begin to work on it right away. Shipping was also super fast taking only a couple days. The ring came and it was beautiful. Almost a year later, we reached out to them again this time with wedding band inquiries which led to another outstanding Azeera purchase. Azeera did an amazing job both times and we recommend them to everyone!

2021幎10月28日
自発的なレビュヌ
5぀星のうち5の評䟡

I love my ring

I love my ring! Wondering on the best way to clean it not having the same sparkle it did when I first opened it.

2021幎9月27日
Azeera ロゎ

Azeera からの回答

Hi! Thank you for the feedback. The best way to keep your jewelry shining bright is to put a dash of dish soap in warm water, and letting the jewelry soak in it for a few minutes, then wiping it dry with paper towels. It is recommended you get your ring professionally serviced once every 6-12 months. It will keep it shining bright forever! Please contact us via live chat, or email with any further questions! Thank you for your business, it means a lot to us.

5぀星のうち5の評䟡

You won’t be disappointed

I did some research and saw nothing but good reviews and now I see why. I bought a replacement wedding band for my wife. It was the one she originally wanted but we could not afford. The ring fits her perfectly, matches her custom made engagement ring, and did not break the bank. The customer support was top notch and I would absolutely buy from Azeera again.

2021幎9月19日

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