Baby K'tan レビュー 643

Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service.
After a week there was no shipping update, emailed to ask for an update, no reply.
Phone them, no answer.
Email asking for a refund the next day as zero contact, get that within 20 mins of asking.

Why mess me about? Why not just say sorry we can't do the alternative either.
Don't just ignore people.
Just happy I got my money back straight away.

Very quick shipping. I didn’t trust the size chart at first, but it’s definitely correct. At first, baby did not like it one bit. But I followed the instructions and stayed calm and kept trying, now he falls asleep immediately on my chest (still doing hug position, last check he didn’t like kangaroo). This is a huge help. Thank you!

I only needed a replacement sash and it was very affordable and had a low shipping rate. I also received emails about my purchase right away with tracking numbers. I also received my product right when I was told I would receive it. Great communication and follow through.

Fast delivery, soft light fabric, easy to use and my baby loves it. I tried other wraps you had to tie and they were just too fussy to get right. Sizing from the company was spot on. Essential for travel for our family!

My shopping experience was fun, and my item arrived on time!

Ordering from Baby K'tan was simple and speedy. Product arrived just days after ordering and it is beautiful!!!!

Horrible customer service. Ordered a S according to the size chart and it came in and was the wrong size, reached out 3 times to see if I could exchange it for a size bigger and I still haven’t heard an answer back since before Mother’s Day. A friend recommended and I am disappointed. I will not be recommending this brand.

Too involved. The recommended sizes were not accurate, and then the exchange process was so obnoxious I just asked for a return

When we received our order unfortunately it was the wrong item, however it was corrected immediately and we had our new item in a few days. I call that awesome customer service. Thank you so much

I have tried many different carriers/wraps and the search for the perfect one is now over! I love how fast and easy it is. I love how versatile it is and how well it holds up wearing it all day. I never had to redo the hold for an 8 hour wear. My only regret was not finding the Baby K’tan sooner!

I love that I was able to get the extra piece separately and that it came sooner than expected!

Easy to access website and see the requested gifts and prices. Appreciate being able to take care of the shopping, the note, and the delivery all in one place without any hassles. Thank you

The chart comparing the different options was extremely helpful! Fast delivery, great design, and p
The athletic ones are perfect for summer. Bonus is they don't take up much room in the diaper bag.

Awesome!! Love it! Way better than lalabu. I’m so satisfied ❤️

We couldn’t love the prewrapped carrier more. It is our go to when at church, restaurants, or just fussy days. Baby feels so warm and snug that she falls asleep quickly. My husband and I walk a lot and this wrap is perfect for getting around the neighborhood and getting work down around the house. I love the baby bonding it allows!

First off, the product is fantastic. Secondly, the customer service is extraordinary. I received a Baby K’Tan as a gift off my registry but my friend purchased the wrong color. When I wrote customer service to see if I could discreetly exchange it (without letting my friend know I was trading it in) they were incredibly gracious and allowed me to keep the gifted one and also sent the color I had wanted. Super impressed with this company!

My baby and I love our baby ktan wrap! He was 6 lbs at birth so a soft wrap was the way to go till he gets big enough for a more structured carrier and the ktan is working fabulously! He goes right to sleep and I’m able to run my business with him as my sidekick (in the front of course!)

Very easy to use/wear and has many position options. The website and instructions are so helpful with videos, tips and tricks to help you be successful in baby wearing!

The size chart for guidance is incorrect, best to size up and material is not as soft as advertised.