Back Care Solutions レビュー 2,658

Backcare solutions were incredibly fast at delivering my solution & with great care of service. I was kept informed at all times and they were very responsive when i had questions. Quality and speed of service highly recommended. thanks

Customer service was excellent. Everything was done on time as agreed and the product provided was made to measure exactly as it was needed.

I needed a repair and an alteration to my work chair.

Back Care Solutions:
- Arranged a convenient date for an engineer to come to my work site and repair the chair.
- When it couldn't be repaired on-site, they took the chair away and kept me informed with a date the chair would be returned.
- Returned my chair fully repaired like new with the alteration completed.
- Followed up with me afterwards to make sure the chair has been comfortable to use since.

5*

fast delivery, good response from team

The initial assessment carried out by the technician was very thorough and well conducted. I am very pleased with the quality of the assessment. The technician was courteous, clear, professional, and helpful. It gave me the confidence that everything will be handled properly, setting up a clear plan for the setup.

The setup: Again, the engineer was courteous. He did an excellent job setting up the equipment and took the time to explain how to use the chair and desk settings. His clear guidance and attention to detail were greatly appreciated.

Friendly assessments and really helpful ways of setting up office equipment and practical advice on suitable chairs, keyboards etc to ease disability pain.

Very helpful and easy company to purchase from and prompt delivery.

The training was for use of 'read and write'. It was very comprehensive and there was plenty of time given for me to explore the uses and gain confidence. William had a friendly approach, he explained things well and was able to answer my questions.

STAFF DOING DELIVERY AND INSTALLATION WAS VERY PROFESSIONAL

I ordered a new chair through my company connection and it arrived promptly. It's really great quality and I'm very pleased with the service that I received.

Equipments working as designed. Engineer was very professional. Appointment agreed to meet expectations. Very satisfied.

Excellent service and product.
The exact chair that was needed so very pleased all round. Thank you.

they contacted me before so i knew when they were arriving and he took the chair to work on

Service was absolutely amazing . The gentleman who delivered was fantastic. Let me know when to expect him and really lovely when he arrived . Absolutely a credit to the company. He went through a full demo and left me with no unanswered questions . Honestly thank you so much.

Very knowledgeable and supportive assessor

The service received from Kevin was fantastic very helpful and professional and set up my desk to suit my needs to work at home in comfort I’m extremely grateful for the professional and caring service received from Kevin and the company would definitely use the company again in the future

Everything arrived on time, in perfect condition, and the whole process was really smooth with good communication throughout.

Back Care Solutions assessed my workstation and my sitting posture for my back pain. The specialist thoroughly reviewed my desk setup, chair, posture, and overall ergonomics. The new chair that was supplied has significantly reduced my discomfort, and the footrest suggestion has also been very effective. "Excellent practical support."

The assessor really understood my needs, he was very polite and explained the whole process to me. I felt very helped in expressing my needs to support me with equipment at work.