Easy order and shipment was prompt. The fit of the capri pants was as described and very comfortable. However the fabric was very easily snagged and after first wearing both pairs have numerous spots... ãã£ãšèŠã
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I called and spoke with Trixie about an order I was trying to place. It was my first order with Baleaf and I was unsuccessful in activating the promotional code for a first-time order discount. When I... ãã£ãšèŠã
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Quick response & delivery. Exactly the right capri length Iâve been looking for (Iâm 5â2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... ãã£ãšèŠã
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Knowledgeable and willing to spend time to ensure customer satisfaction ... Baleaf Sports should be glad to have him representing the company! I only wish the customer service folks at other companie... ãã£ãšèŠã
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Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
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Wonderful Return Experiencce
Took a bit longer than expected to get assistance with my return, but ultimately the resolution was wonderful and the communication excellent. Love these Baleaf products and will continue to purchase.
2025幎7æ30æ¥
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Baleaf Sports ããã®åç
Thank you so much for your kind words and patience! We're really glad to hear everything worked out in the end and that youâre enjoying your Baleaf products. We truly appreciate your continued support! ð
Customer service
Customer service support team resolved my issue with a return in a timely fashion
2025幎8æ3æ¥
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Baleaf Sports ããã®åç
Hi Deb! Thanks so much for your feedback, and weâre really sorry for the trouble youâve experienced. The return process shouldâve been smoother, and we completely understand your frustration.
Due to a system issue, prepaid labels were temporarily unavailable, which is why we reached out with an alternative return method so we could still assist promptly.
If youâre still needing help, please send your order number to info@baleaf.comâweâll review your case and let you know what steps we can take to sort it out right away. While the current method involves using any carrier of your choice at your own expense, weâre here to guide you through the process and make it as straightforward as possible.
Aaron was professional and friendly andâŠ
Aaron was professional and friendly and prompt in answering my request!
2025幎8æ1æ¥
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Baleaf Sports ããã®åç
Thank you so much for your kind words, Jill! We're thrilled to hear that your experience was smooth and that your request was handled promptly. Let us know if there's anything else we can do for you!
The return process with this company isâŠ
The return process with this company is by far the worst Iâve ever experienced. It is horrible. They wouldnât send me a return label until I sent a strongly worded email, and even then, they provided two separate codes for what was originally one order. The process is confusing, not prepaid, and appears to be run from overseas, likely China. They use Amazon for their return process even if you order from them directly. If you like the clothes, I highly recommend ordering through Amazon for an easier return experience. Read other reviews â Iâm not the only one frustrated. Absolutely terrible system.
UPDATE: Although I was initially frustrated with the return process, I want to acknowledge that the customer service team ultimately made things right. They processed my refund in a timely manner and went out of their way to ensure everything was taken care of. They also assured me that they are working to improve their return process to prevent similar issues in the future. I appreciate their effort to resolve the issue and their commitment to better service.
2025幎7æ31æ¥
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Baleaf Sports ããã®åç
Hi Kristine, weâre truly sorry for the frustration and inconvenience you experienced with your return. We acknowledge that the process was not smooth â especially with the delay in response, the lack of a prepaid label, and the confusion around multiple RMA codes. Due to a temporary system issue at the time, we were unable to issue prepaid return labels, and we understand how that impacted your experience. Weâve since taken your feedback seriously and are actively working to improve the process to make returns clearer and more convenient moving forward. Thank you again for sharing your honest review.
I bought a pair of bike shorts to wearâŠ
I bought a pair of bike shorts to wear as the bottoms for a bathing suit . . perfect. Then I bought pants for yoga/exercising, then two pair for pickleball, then long pants for travel. They are priced fairly, pack well, look good, dry easily and have great colors to choose from.
2024幎7æ27æ¥
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Baleaf Sports ããã®åç
Thank you so much, Judy! We're thrilled to hear how versatile and well-loved your Baleaf pieces are ð Your support means the world to us!
satisfied with the customer support
2025幎7æ23æ¥
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Baleaf Sports ããã®åç
Thank you so much, Nadine! We're glad to hear youâre satisfied with our support ð Let us know if you ever need anything!
capris and razor tanks
I bought comfortable capris and razor tanks-mix and match. Very stylish active wear! Love them and wear daily. Wrinkle resistant and light. Lots of pockets-will take in my trip!
2025幎6æ30æ¥
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Baleaf Sports ããã®åç
Thank you so much, Janne! We're thrilled to hear you're loving the capris and razor tanks â they really are perfect for travel and everyday wear. Wishing you an amazing trip, and thanks for taking Baleaf along with you! ð
Great product! Fabulous customer service!
I was so happy to have reached out to Baleaf Sports with a concern about an order and within a matter of hours they had resolved the issue and done so in a very kind manner. Their product is fabulous and their customer service spectacular! They are now among my favorites!
2025幎7æ22æ¥
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Baleaf Sports ããã®åç
Thank you so much, Debi! We're truly grateful for your kind words â it means a lot to know you had a positive experience with both our products and our team. We're honored to be one of your favorites! ð
Returned pants - NO REFUND ISSUED
I returned two pairs of pants in January. They never refunded the money I paid. It's six months later I am out $100. I have spent hours with Discover Card (canceled) and PayPal (canceling). This company is very disreputable, they do not respond to ANY communication.
They responded to my review by exposing my email address. I am baffled by their behavior. My review has changed to minus 5 stars.
2025幎7æ21æ¥
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Baleaf Sports ããã®åç
Hi Galyn, I'm so sorry for all the frustration this has caused. We did respond to your messages multiple times back in January and provided the return instructions, but itâs possible they ended up in your spam, junk, or promotions folder.
To help you right away, could you confirm if your PayPal email is the one we have on file? If yes, weâll process the refund immediately. Please email us at info@baleaf.com â the sooner we receive your confirmation, the sooner we can get this resolved.
Thank you again for your patience, and we truly apologize for the inconvenience.
Aaron provided the best customerâŠ
Aaron provided the best customer service! He fixed the problem in the most timely and professional way. I am very happy with my experience with Aaron and Baleaf.
2025幎7æ18æ¥
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Baleaf Sports ããã®åç
Thank you so much, Susan! We're thrilled to hear that Aaron was able to help and that you had a great experience with Baleaf. We'll be sure to pass along your kind words to him â theyâll mean a lot. ð
Prompt correction to my order
I chose an incorrect size during ordering and only realized my mistake after I placed the order. I wrote to the Customer Information and immediately got a response; my order had been correctly updated. That quick reply from Baleaf made me realize they really are paying attention to their customer needs.
2025幎7æ10æ¥
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Baleaf Sports ããã®åç
Thank you so much for sharing this, Susan! We're really glad we could catch the update in time and get your order corrected. Your satisfaction means a lot to us, and we're always here to help however we can! ð
I wear plus size clothes
I wear plus size clothes. I read about Baleaf and how the clothing are true to size. I decided to order a pair of capris and I fell in love with the how they felt and the fit. I ordered more and love the colors too. I would recommend Baleaf to everyone.
2025幎4æ30æ¥
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Baleaf Sports ããã®åç
Thank you so much, Cheryl! We're thrilled to hear you found the perfect fit and love the feel and colors of your Baleaf capris. Your kind words and recommendation truly mean the world to us! ð
Baleaf is Awesome
Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you order, but everything Iâve purchased is very comfortable and very durable. The shorts are so soft, they are really lovely on warm days. Iâm a happy customer and will continue to buy from Baleaf. Highly recommend.
2025幎7æ8æ¥
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Baleaf Sports ããã®åç
Hi Terri! ð Wow â thank you so much for the kind words and glowing feedback! We're beyond thrilled to hear that you've been loving your Baleaf pieces, from yoga pants to long shorts. Your support truly means the world to us ð Here's to many more comfy, active days ahead!
Ordered a skort, WAY too small, sizing is off
Ordered a skort. Said L was US size 12-14. Sorry, for this size 12 woman, this size large would barely fit. Sizing is incorrect. Then they charge you 5.50 shipping to send back. Never again.
2025幎7æ1æ¥
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Baleaf Sports ããã®åç
Hi Becky, we're so sorry for the frustration caused â we completely understand how disappointing it can be when the fit isnât as expected. Our prepaid return label costs $5.00 USD per item, which helps cover the return shipping cost.
If you're open to it, could you please email your order number to info@baleaf.com so we can take a closer look and assist you further? We truly want to make this right and look forward to hearing from you! ð
Great quality!
Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.
2025幎7æ2æ¥
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Baleaf Sports ããã®åç
Hi Laurie, thank you so much for your wonderful feedback! Weâre thrilled to hear you love the fit and comfort of your pants, and that you trusted us enough to get another pair. Fast shipping and great quality are what we strive for, so your kind words truly mean a lot! Enjoy your new pants! ð
Can Not return itemandâŠ
I ordered a skort from this company and am unable to return it. The quality is not good, and it is very sheer. I am unable to return it.
Do NOT order from this company. They are very difficult to work with.
2025幎7æ2æ¥
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Baleaf Sports ããã®åç
Hi there, we're truly sorry to hear about your experience and appreciate you bringing this to our attention.
Please know thereâs absolutely no reason for us not to approve your return â we want to make this right. Kindly send your order number to info@baleaf.com, and weâll take care of everything for you.
We look forward to hearing from you and resolving this promptly.
I love Baleaf Sports skorts becauseâŠ
I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. Iâve had mine for going on three years and they look new. I also wear them to the gym. I look forward to adding some more colors to my collection!
2025幎7æ2æ¥
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Baleaf Sports ããã®åç
Thank you so much, Sally! ð Weâre thrilled to hear how much you love your skorts â and that theyâre still going strong after three years! We canât wait for you to add more colors to your collection. ð
Great shorts
The shorts were exactly as advertised and fit great! They shipped quickly too! Love them!
2025幎6æ9æ¥
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Baleaf Sports ããã®åç
Hi Terri! Thank you so much for your wonderful feedback! Weâre thrilled to hear you love the shorts and that they fit perfectly. We appreciate your support! ðð
I have had nothing but frustration withâŠ
I have had nothing but frustration with the Baleaf Company and getting their attention for returning 2 pair of shorts.
I would never order anything from this company again.
It looks like I will be stuck with shorts that do not fit, and no money returned. Baleaf appears to be a company that does not values it's customer base.
I never write reviews, but I felt compelled to save someone else from the frustration and disappointment of this company's carelessness toward the consumer.
2025幎6æ27æ¥
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Baleaf Sports ããã®åç
Hi Francie, thank you for sharing your experience â Iâm truly sorry for the frustration youâve felt. We definitely value every customer, including you, and want to make things right.
Please know that your return request was approved and we sent the return instructions about 10 days ago. Sometimes these emails can accidentally end up in your spam, junk, or promotions folder instead of your main inbox. After seeing your review, weâve just resent the return instructions to make sure you have them.
If you have any trouble locating the email or need further help, please donât hesitate to reach out by sending us an email at info@baleaf.com. Weâre here to support you!
Flyleaf UPF +50 High Rise Pants
I originally ordered two pair of their Flyleaf UPF+50 High Rise Pants in size medium. They were a little snug so I wanted to return them for a large. I tried three times to get a return address off their site with no luck. So I went to the post office and paid $10.75 to return them to the address on the original package. I did finally receive through messenger a note from their support service that I had sent them to the wrong address. I wrote back and stated how I had tried to get a return address with no luck. I had told them I just wanted my money back. I was told the best they could do was give me 50% off when I ordered again. I was very upset as I was going to be out $83.46. I figured this was another on line scam. Much to my surprise about 10 days later $83.46 showed up in my bank account. Needless to say they did the right thing. So I reordered the two pair of pants on a Sunday and I was so surprised to receive them three days later. I tried them on and they are a perfect fit. So I went on line and ordered two more pair. They are very nice quality and I will say I was very pleased with their customer support.
2025幎6æ26æ¥
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Baleaf Sports ããã®åç
Hi Judy, thank you so much for sharing your experience â weâre really glad everything worked out in the end and that the size large fits you perfectly! ð We're sorry again for the confusion with the return, but it means a lot to hear that you gave us another chance. We truly appreciate your support and hope you continue to enjoy your Flyleaf pants! ð
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