Fantastic customer service from Simon who supported me in deciding on my first road bike for my first triathlon. Talked me through the differences in each of the Liv models and found a bike which actu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just got a bike for my daughter, so need the seat to be adjusted, @Ceovind attend us, very friendly, amicable and patience, sorted our bike in no time… Balfes experience has been great!!!
Staff were very friendly and informative. Moved me away from getting the wrong size bike which was previously advised by another company. Bike feels perfect now, well setup. They even fitted my bottle... もっと見る
Excellent customer service in Chiswick today from the whole team, sales and mechanics. I needed a last minute pannier rack for a trip on Monday. Herbert ( think I caught the name right?) sorted throug... もっと見る
企業情報
Balfe's Bikes - Chiswick について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
124-126 Chiswick High Road, Chiswick, W4 1PU, London, England, 英国
- 02038701005
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
EX DEMO Cube Editor Hybrid SLT FE 400x
EX DEMO Cube Editor Hybrid SLT FE 400x
I recently purchased an EX DEMO Cube Editor Hybrid SLT FE 400x through the Balfe's Bikes - Chiswick website, and I am extremely impressed with the entire experience, especially the logistics and delivery.
Online Experience & Delivery
The process of ordering the bike online was seamless and straightforward. The website clearly stated a delivery time of three days, and I am pleased to confirm that the bike arrived exactly on time, within that promised three-day window. This efficiency is fantastic and speaks volumes about their operational management.
Excellent service from start to finish! If you are looking to purchase a bike online and need reliable, on-time delivery, Balfe's Bikes is a solid choice. Receiving my new bike exactly when promised made the whole process stress-free. Highly recommended!
Arrived quickly and picked up in store…
Arrived quickly and picked up in store - staff helpful and polite.
Changed my tube and tyre really quickly…
Changed my tube and tyre really quickly and with a smile
Great Vibes
It was a very low ebb kind of day and needed help with a puncture. The guys were very kind and friendly and got me back on the road. The while you wait free coffee was a godsend!
Balfe’s bike shops are a cyclists…
Balfe’s bike shops are a cyclists heaven! The range of bikes and parts are amazing. The pricing on spares is competitive and their click and collect service is really great. I would recommend a visit if you are in anyway interested in cycling.
Free box!
Have been incredibly considerate with every question and request I have had. Chiefly, they provided me with a free cardboard box for me to take my bike to Portugal.
Excellent service
Excellent service! Very friendly and knowledgeable staff. My bicycle was sorted in no time at all. Also, very reasonably priced.
All the service was perfect
All the service was perfect. Thank you very much.
And the bike is super!!!
Fantastic service
Fantastic service. Brakes repaired the same day. Friendly people. Ben is expert!
The correct bike was delivered on time…
The correct bike was delivered on time from your Gatwick centre, and when I visited your Chiswick branch to attend to the noisy brakes, the work was carried out efficiently while I waited.
However you dropped a star because the rack carrier bag would not fit, and when I brought it back while I was having the warranty work carried out, a refund could not be given, and I had to take it back home and then post it myself to the Gatwick centre.
Staff are efficient, friendly & knowledgeable
The staff are efficient, friendly and knowledgeable. I needed to replace my brakes so I took my bike to Halfords where they said they'd have to keep it for at least a week. The staff at Balfe's in Chiswick got the job done in under 20 minutes & didn't try to upsell me anything else.
Very friendly and helpful staffs
回答に AI 支援を利用する場合があります詳細を表示
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff, excellent range of products and good value.

Balfe's Bikes - Chiswick からの回答
I recently brought my gravel bike in for repairs
I recently brought my gravel bike in for repairs, needing a new chain and a full adjustment of the gears. After inspecting the damage, the mechanic gave me a prompt call to explain the issue and walk me through the necessary steps. The entire process was handled with complete transparency and efficiency — I really appreciated the clear communication and timely service. Thanks again for the excellent work!

Balfe's Bikes - Chiswick からの回答
Fantastic bike shop
What a brilliant store full of professionals who know their way around a bike and kit. I went in for help today, fixed it on the spot. A great customer experience, nothing was too much trouble, they were amazing. I now have a new go-to bike shop.

Balfe's Bikes - Chiswick からの回答
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