this is a serious bike shop. Everyone there from the mechanic to the front of house guys, just gets it. It was an absolute pleasure to get our bike there. Nothing silly just exactly what we needed.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Everyone was really helpful and knowledgeable, from first phone call to test drive and then collection. I was unsure about size, setup and how it worked with cycle to work scheme. I initially phoned t... もっと見る
Small but well equipped shop, fast orders when item not in stock. Great Team, very helpful! I got discounts which make me even more happy so I can spend money on whiskey and coco to keep me going on... もっと見る
Great bike, not great service. Took a lot of chasing to confirm the bike had arrived and was ready for a test ride. After the test ride I waited whilst the mechanic fitted the mudguards, only to dis... もっと見る
企業情報
Balfe's Bikes - Islington について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
33 Essex Road, Islington, N1 2SA, London, 英国
- 020 45315550
4.7
優良
1080件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Balfe's Bikes - Islington からの回答
We appreciate your positive feedback! We are glad you were pleased with our efficient service and good communication. Kind regards, Balfes Bikes
Great customer service
Great customer service. The Islington staff were very helpful and attended to every single request.
2025年8月3日
Balfe's Bikes - Islington からの回答
We're happy to hear that our staff were helpful and attentive to your requests. We appreciate you taking the time to share your positive experience with us. Kind regards, Balfes Bikes
Great service
2025年8月3日
Balfe's Bikes - Islington からの回答
Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear you had a great experience in our Islington store. Your support means a lot to us, and we’re always here if you need anything in the future. Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We appreciate you taking the time to leave us such a wonderful review! We are so glad you consistently have a great experience. Kind regards, Balfes Bikes
promptness and informativeness
2025年7月23日
Balfe's Bikes - Islington からの回答
Thank you so much for your kind words! We're glad to hear you found our service prompt and informative — it's exactly what we aim for. If there's ever anything else we can help with, don't hesitate to reach out. Kind regards, Balfes Bikes
Always 5* service
2025年7月27日
Balfe's Bikes - Islington からの回答
Thank you for your continued trust and for the 5-star feedback! We're thrilled to know you've consistently had great experiences with us. It's a pleasure to serve you, and we look forward to continuing to deliver top-notch service every time. Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We're so glad to hear that you had such a positive experience with our team! Thank you for your fantastic feedback; it means a lot to us. Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We appreciate you highlighting our friendly team and great service; it means a lot to us. Kind regards, Balfes Bikes
Great Customer Service
The customer service was excellent. I received great assistance at the store.
2025年7月8日
Balfe's Bikes - Islington からの回答
We're happy to hear that you received excellent assistance! We appreciate your positive feedback and are glad you enjoyed your experience in our store. Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We appreciate your kind words and are so glad that we could be of assistance to you. Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We're happy to hear that our attention to detail was appreciated. Thank you for your positive feedback; it means a lot to us. Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We appreciate your feedback and are happy you enjoyed our service. We will work to reduce wait times in store, we understand that it may have been a busy period in store. Thank you for your feedback. Kind regards, Balfes Bikes
Thank you for helping me with setting…
Thank you for helping me with setting up advance roller rack on brompton and also tweaking the pashley! I appreciate that i can book appointments online and things happen on time.
2025年6月16日
Balfe's Bikes - Islington からの回答
We're happy to hear that we could assist you with setting up your advance roller rack and tweaking the pashley. We appreciate your feedback regarding our online booking system and punctuality. Kind regards, Balfes Bikes
Wonderful service from the staff…
Wonderful service from the staff especially Steve! Prepped my new MTB and off I went!
2025年6月22日
Balfe's Bikes - Islington からの回答
We're happy to hear that you had such a positive experience! We appreciate your recognition of our team's service in getting your MTB ready. Thanks! Kind regards, Balfes Bikes
Balfe's Bikes - Islington からの回答
We're happy we could fix your bike so quickly! Thank you for your positive feedback; we greatly appreciate your excellent review. Kind regards, Balfes Bikes
I ordered a 3rd bike within 7 days
I ordered a 3rd bike within 7 days, but it didn't arrive in time and they didn't call- so when I rocked up, there was not bike! But they delivered it a few hours later though- phew!
2025年6月19日
everything was a mess an an unprofessional rip off !!
everything , my name is Lucian Dumea. a catalogue of disaster. You name it they did it incorrectly.took the the bike eventually to finsbury park = perfect service. Balfes you really need to rethink !!! no apology for any of my inconveniences .
2025年6月24日
自発的なレビュー
Excellent and recommend.
Excellent and recommend.
The guy I dealt with, I think it was Patrick, was very knowledgeable and friendly. I was served immediately (it was a weekday) and professionally. The store was clean and welcoming.
I chose a bike that was amazing that I am really happy with. Patrick was a huge help.
I then went for lunch and when I got back the bike was ready and I easily cycled off on my way.
Brilliant job, looking forward to my ongoing relationship with Balfe Bikes.
2025年6月19日
Item Not accurately described in online ad or on front of package
The saddle bag only fits on a Giant saddle, it tells you in small print on the back of the packet. Because I’d torn the plastic they wouldn’t take it back
2025年6月11日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。