I always enjoy going into Balfes Bikes because I know that, whatever the issue, it will always be solved fast and without fuss. I always leave knowing more than when I went in. Many thanks, Geoff P... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Thanks Balfe's Bikes i had a nut and bolt that had a bad thread for my cycle they had a rummage around and found me a spare that fitted great .... by mistake had forgotten my wallet and phone so they... もっと見る
Wow! Paul A of Streatham Balfe was exceptional with his advice, guidance, cycling information, patience and professionalism. As a cyclist who just rides with no proficiency, he was the right perso... もっと見る
The customer service is often good, although one guy at the Streatham branch started sorting out my online purchase, then broke off to serve someone else, and just left me standing there. Train him... もっと見る
企業が回答しました
企業情報
Balfe's Bikes - Streatham について
当該企業による記述
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
当該企業による記述

- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
連絡先
87 Streatham Hill, Streatham, SW2 4UB, London, 英国
- 020 8671 1984
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff very helpful and knowledgeable.
回答に AI 支援を利用する場合があります詳細を表示
Great customer service.
Craig at the Streatham store was excellent. I was looking for some spin shoes and he was very helpful and friendly.

Balfe's Bikes - Streatham からの回答
Timely order
Arrival of order quicker than expected & good communication from the local Balfes

Balfe's Bikes - Streatham からの回答
Quickly swapped cassette to new wheel
Always helpful and did a quick on the spot swap of the rear cassette onto a new wheel. Was picking up a few other bits at the time and on this occasion they didn't charge for swapping the cassette. Great service and why I always keep coming back 👍

Balfe's Bikes - Streatham からの回答
Staff are informed and helpful
Staff are informed and helpful. Helped negotiating choosing a good bike and then navigating cycle to work voucher. Very patient. Don’t overcharge if take bike in. Good crew.
Quick servicing of brakes and…
Quick servicing of brakes and replacement of chain and cassette
Got parts of the bike cleaned at the same time.
Friendly and helpful staff
Excellent experience & hassle free cycle to work
Excellent experience start to finish with Balfes Bike, both online as well Streatham store. No hassle whatsoever with cycle to work scheme with additional markups or sorry no discounts fuss and cycle was also priced well, nicely prepared ready for collection
Balfe's Bikes needs a Rebecca in every branch!
Rebecca was such a fantastic help and imparted her bike fitting skills in ensuring my wife picked the right size bike.

Balfe's Bikes - Streatham からの回答
Rebecca and Craig were very friendly…
Rebecca and Craig were very friendly and guided me through the process! Would recommend
great customer service …
Staff responded quickly and positively to my email inquiry. I went there in person to pick up the item I had ordered and again the staff were very helpful, explaining and going out of their way to solve my question.
Great customer service
Great customer service
Super-fast servicing of my bike (within 48 hrs).
No surprises on price upon collection.
Clear update on progress.
Good service
Bike's back tyre was split on the side and the inner tube punctured. I rolled it in and Balfe's quickly diagnosed it all and I had replaced parts within about 10 minutes. No appointment needed.
Thumbs up for Balfe Bikes 👍🏻 Streatham…
Thumbs up for Balfe Bikes 👍🏻 Streatham Hill. The young man willingly helped me fix my quilt frame today, securing the ‘speed control’ in place . the speed control mechanism is like a bicycle hand brake lever. an unorthodox request and they came through shining 🌞 thank you Balfe Bikes
Fast delivery and quick service at thw…
Fast delivery and quick service at thw shop. People always smiling and happy to have a chat
FOR YOU TO LECTURE ON BROMPTON BOX NOT…
FOR YOU TO LECTURE ON BROMPTON BOX NOT PROVIDING WITH NEW BIKE, YOUR STAFF SHOULD'VE TOLD ME AS CUSTOMER FIRST BEFORE TAKING ORDER.
Bad problem with gear change don’t get…
Bad problem with gear change don’t get full use of gears
I got a honest appraisal of what work…
I got a honest appraisal of what work was needed and the guys went out of their way to make sure that my work would not be impacted as they did a really quick turnaround. Kept me informed at all times as to how the work was going and when I could collect my bike.
Asked team to fit a new rear tyre which…
Asked team to fit a new rear tyre which matched the existing Kenda front one. Came back to collect the bike and they had fitted another brand which was a pain as I am trying to sell it (teenager FROG bike bought new from same store). Didn't make a big deal about it and paid but whole experience very underwhelming.

Balfe's Bikes - Streatham からの回答
Trusted cycle shop
Offer full bicycle servicing options, but their customer service/friendliness in store could be better. I trust the servicing skills and they communicate clearly regarding parts that need replacing and how much it will cost.

Balfe's Bikes - Streatham からの回答
The team was very helpful and were able…
The team was very helpful and were able to fix my bike within 24 hours which was nice and speedy and appreciated.

Balfe's Bikes - Streatham からの回答
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