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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was thrilled to find my favorite Balkan foods online. Luckily I live in MA so I fall within their shopping radius for burek and other frozen items. We are now stocked up on Burek, rolls and cheese.... もっと見る

5つ星のうち5の評価

I reside in CT and don’t get to NY as often, ordering from Balkan Fresh is so convenient for me. The turnaround is fast and the products satisfying. I’m thrilled to have the option to shop online and... もっと見る

5つ星のうち5の評価

I love Dim’s Ljutenica and bought it by chance at an Indian grocery store. I bought every jar in stock and when they ran out, had nowhere to get it. After looking online and finding it at Balkanfresh,... もっと見る

5つ星のうち5の評価

Today on Sunday I wanted to place an order for last minute guests. I was close to checking out but noticed they don’t do same day delivery Sunday’s. Aj from Balkanfresh contacted me and said they woul... もっと見る

企業情報

  1. オンライン食品注文サービス
  2. 食品提供業者

当該企業による記述

Have you ever decided to run a small errand at your local market, only to end up wasting countless hours of the day? You’re not the only one. As we shopped throughout our local European market, we too realized how inefficient the old system was. What if you could simplify the complex shopping experience and enjoy fresh food delivered straight to your door instead? That radical idea inspired our mission to completely disrupt the way people shopped for European food. From there, BalkanFresh was born. This innovative service aims to streamline your shopping experience into two easy steps: just simply order the foods you need online, and then have them delivered straight to your front door by our friendly staff. In New York City, you can expect your order to arrive on the same day if placed before 3pm. Orders over $75 can even enjoy free shipping on us! Regardless of the foods you order, we’ll always pick the freshest products with love, and ensure the greatest care in hand-delivering them. At the end of the day, all of us here at BalkanFresh are looking to exceed your greatest expectations. From the time you place an order to the moment it’s delivered, you can always get in touch with one of our members via phone, chat, or email at any time. Our customers are always our #1 priority and without you, there wouldn't be us! Thank you so much for taking the time to learn more about our mission. Your business means the world to us, and we can’t wait to serve you sometime soon! If you have any questions or feedback about our service, we would love to hear from you. Just simply drop us a line at (718) 710-0516 or email us at info@balkanfresh.com. Let’s transform Europe’s food markets together, one delivery at a time! With love, BalkanFresh Family


連絡先

4.8

優良

TrustScore 5段階評価の5

170件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(170)

過去12か月のレビュー数: 1

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

First order using BalkanFresh

Made my first order using BalkanFresh. The service was very nice and offered many products with a quick delivery. Although there was one problem with the quantity of an order, BalkanFresh was quick to remedy the problem. I was pleased.

2023年4月18日
自発的なレビュー
5つ星のうち5の評価

Fresh!

Everything was fresh! Customer support is very responsive. Cheese and pastry was packed in temperature resistant foil. Great choice of products. To go place.

2023年3月5日
自発的なレビュー
5つ星のうち1の評価

The Item was not as promises

The Item was not as promises , and they have a no return policy

2022年12月7日
自発的なレビュー
Balkanfresh ロゴ

Balkanfresh からの回答

Thank you for your review, feedback is always important as that is how we improve our service. We always try to be as transparent as possible. We have our return policy written in our privacy policy. Due to sanitary reasons we do no accept Meat as a return item. Looking back at the email exchange we did offer you a return out of courtesy of the item you chose but did not want, you chose not to accept our offer. Thank you once again for your feedback and happy holidays!

5つ星のうち5の評価

Superb!

Delivery was fast, the products are great, and the customer service is supreme! Will definitely be ordering from here again!

2022年11月2日
自発的なレビュー
5つ星のうち5の評価

This company has given me the option to…

This company has given me the option to have all my favorite cultural foods delivered right to my door! Have never had a problem and their service is reliable. They are so invested in their customers that they even communicate directly with you to make sure your delivery is successful!

2022年9月16日
自発的なレビュー
5つ星のうち5の評価

First time order and they made it right

Ordered some cherry juice from them for the first time. Easy transaction. My products came in on time.

Unfortunately two of the containers were damaged then shipping. I reached out to them and asked them if they could reship or credit me the two containers.

They went above and beyond and gave me a full refund and said sorry for their inconvenience.

It's rare to find companies that actually care about customers anymore

I will definitely be ordering from them again.

2022年9月15日
自発的なレビュー
5つ星のうち5の評価

My first review over here.Was browsing…

My first review over here.Was browsing last week looking to order some Balkan food,Balkan fresh poped up,I tried ordered,paid,everything came today.Must say they are accurate,wrapped package very very good almost every single item was wraped.I was impressed that kinda told me that they really care. I was having question about one item.I got response and refund imidietly in like 5 minutes.Impresive
5 stars from Nemanja

2022年9月13日
自発的なレビュー
5つ星のうち2の評価

Expired...

Received order today. Expiration dates blurred out, I assume product was expired. They refunded the products with blurred expiration date. Regardless, the shipping alone for the order was 4x that. Asked if they could send me replacement, was told they're not available. Overall, customer service very responsive.

2022年8月25日
自発的なレビュー
Balkanfresh ロゴ

Balkanfresh からの回答

Thank you for your feedback. Your review has been brought up to our QA team. Our quality control promise is that we only carry the freshest products, but sometimes when we receive stock from our partners they do send us items that might of expired. Rest assured that we are checking our internal processes and always improving them, Review team- Jeni

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