BAMBA SWIM レビュー 

61
TrustScore 5段階評価の2

2.2

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5つ星のうち1の評価

I ordered two new bikinis and paid for UPS 3-day select. My orders were due to arrive on 6/23 and they are missing. I’ve reached out to Bamba via Instagram DMs and email multiple times and have not he... もっと見る

5つ星のうち1の評価

Awful company. I’m 5”1, size UK 6 and I’m having to buy a large because the bikini tops simply don’t fit. I am tiny for my height. On top of this, the customer service is APPALLING. I sent back my it... もっと見る

企業が回答しました

5つ星のうち1の評価

I ordered the moss dress to Canada and the SHEIN dupe I owned years ago looked better than this. The quality is definitely not worth what they charge this brand is for people who don’t mind wasting th... もっと見る

企業が回答しました

5つ星のうち5の評価

I don't know why the reviews are so bad i ordered the LOREN bra - pure white and matching bottoms and it was great. The quality is amazing took maybe a week to get to me, the fit is great i ordered a... もっと見る

企業が回答しました

企業情報

  1. 水着店

当該企業による記述

BAMBA is an Australian swimwear label that is inspired by the 80s to incorporate the high- rise, cheeky cuts and bold colours to accentuate your assets. The 80s minimal aesthetics have been tailored for the modern BAMBA bombshell, using high quality sustainable fabrics. Less is more x


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2.2

期待以下

TrustScore 5段階評価の2

61件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 80%に回答しています

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2.2

すべてのレビュー

(61)

過去12か月のレビュー数: 7

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5つ星のうち1の評価

Missing order/ unresponsive customer service

I ordered two new bikinis and paid for UPS 3-day select. My orders were due to arrive on 6/23 and they are missing. I’ve reached out to Bamba via Instagram DMs and email multiple times and have not heard since 6/23 when they refunded my shipping said logistics was looking into it. It’s been over 10 days since my orders and I have no bikinis or idea if/when they will arrive, no refund on the product itself. Terrible customer service and no phone number to contact!!

2026年6月23日
自発的なレビュー
5つ星のうち1の評価

Awful company

Awful company. I’m 5”1, size UK 6 and I’m having to buy a large because the bikini tops simply don’t fit. I am tiny for my height. On top of this, the customer service is APPALLING. I sent back my items as per the email, but apparently they have to receive the items by that specific date even though there is no way of tracking when your order will arrive. I wrote to them in an email and their tone was disgusting, especially by Silva.

2026年6月22日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Sophia! I am sorry to hear this! Our sizing does run small so we suggest to size up if in between sizes. We also have a size chart for all the measurements. We allow a large 60 day return window for any orders, so there should be no issues with the return time frame x BAMBA

5つ星のうち1の評価

I would give this company zero stars is…

I would give this company zero stars is I could. The sizing is to fit dolls and I’m a small size 6. And the exchange process is a nightmare as they don’t refund. Customer service is shocking to say the least as they take days to get back to you. Won’t be shopping this brand again.

2026年6月17日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Eli, I am sorry to hear of this experience. Our sizing is based on the standard Australian swim charts, so does run slightly smaller than universal. For this reason we so advise to size up if unsure. Our customer service replies to all emailed received in 24 hours. If you can provide your email we are more than happy to further resolve this for you x BAMBA

5つ星のうち3の評価

Love their bikinis and have ordered a…

Love their bikinis and have ordered a pair in the past however the colour of the bikini after wearing has tuned into a much lighter colour which is disappointing. I have been eyeing out a different pair for a long time now and decided I would treat myself as they are expensive. I am a size 10 in everything I buy which also states online size 10 is a Medium which I ordered. The medium in the top and bottom are super small and tight which is a shame considering all the costs and now with having to exchange and re order in different sizes which is going to be about 60-80$ on top of the bikini itself. It has ended up being super expensive and am scared to re order in a different size in case this happens again. Customer service was great and fast to reply it’s just a shame all of this happened in the first place

2026年5月28日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Aleisha! I am sorry to hear about your experience! We take pride in the quality of our bikinis so we do suggest reaching our customer support for the best solution. With sizing we go off the Australian standard, which we state is smaller than usual and to go up if unsure. The next size should be a perfect fit! xx BAMBA

5つ星のうち5の評価

LOVE

I don't know why the reviews are so bad i ordered the LOREN bra - pure white and matching bottoms and it was great. The quality is amazing took maybe a week to get to me, the fit is great i ordered a small in both and it fit perfect {i'm 125 pounds and 5"9with a relatively straight build} i would totally buy from this compony again.

2026年4月1日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Thank you so much!! This is such a beautiful piece so I am so happy you love! BAMBA xx

5つ星のうち1の評価

Not worth your money & time - Cheap

I ordered the moss dress to Canada and the SHEIN dupe I owned years ago looked better than this. The quality is definitely not worth what they charge this brand is for people who don’t mind wasting their money on cheap items and being disappointed. They also have hidden duties you have to pay on top of the expensive order being delivered they don’t make it obvious to you and free shipping is if you spend like $400 not worth the hustle buy elsewhere. Making a mental note to neverrrr buy from them again.

2026年4月7日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Maria! I am sorry to hear of your experience. We pride ourselves on the quality at BAMBA, and are more than happy to compensate if you receive anything faulty. Just reach our customer service and we will assist. In terms of taxes, we are very transparent, with some regions being prepaid. If not we make it clear about estimates. We are working on making all regions pre paid in the near future xx BAMBA

5つ星のうち1の評価

Worst Shopping Experience – Avoid Bamba Swimwear

Order number: INT-36041
Very disappointing experience. I paid for DHL Express expecting fast delivery, but not only did I not receive my parcel on time, I was completely misled about the shipping and clearance process. This resulted in unnecessary delays and a lot of personal time wasted.

I had to take it upon myself to contact multiple DHL departments, often spending hours on the phone trying to get answers—while Bamba Swimwear remained mostly unresponsive. As the customer, I ended up doing far more communication and problem-solving than the sender, which is unacceptable. After all this effort, I still have not received the parcel. Extremely poor service—I wouldn’t recommend ordering from them.

2025年7月26日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Eirini! I can understand your frustration and I know you were needing all items with urgency, we did contact DHL as promptly as possible and provided them with evidence to escalate this case.

Unfortunately in rare cases like this DHL does take a few days to resolve due to their large internal stystem, but I can assure you our team was in contact and pressing urgency every step of the way.

With this in mind, we organised for the parcel to be returned back to us and we have issued you a REFUND for the price paid for both items. An email has been sent to confirm this.

I apologize for this experience and I hope you can understand that we have prioritized you as a BAMBA customer and have made sure we have an appropriate resolution, BAMBA xx

5つ星のうち2の評価

Poor Quality for high end price point

Super disappointed when I received my package. I ordered the malibu top and elle bottoms which came out to be $150 usd and they look so cheap. The fabric is thin and scratchy. The bottoms have inconsistent seam allowance. Honestly, I would pick a different place to shop from or see if you can buy these pieces resale at a better price point.

2025年3月11日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Victoria, I am sorry to hear you weren't satisfied with your purchase. We pride ourselves on high quality swimwear, with all our fabrics being sustainable and premium. All our suits are double lined and go through QC before dispatch. These pieces may have been faulty, so please email our customer support and we can help rectify xx BAMBA

5つ星のうち1の評価

Don't bother

I bought a pair of bathers from Bamba Swim in 2019 and wore them to death! I was inlove with them, but the stretch has gone, understandably. I repurchased them. The website put in half my old address and half my new one, I instantly emailed the company to try and rectify it - they said they couldn't and directed me to DHL. Not overly great customer service. I get being boxing day, it was busier - but working in retail myself, I know this doesn't take long! I then received my bathers... I ordered a size small (I am generally an XS), they are TINY! I have never been a medium in anything. Ever. Not great for the self confidence! My last Bamba swim pair were an XS. Clearly, this is not australian sizing. I decided to measure them, and they weren’t even within the size guide on the website! Not only this but the sticker inside the bathers has left marks all in the inside, and the sewing looks unfinished. There is obviously a shift in quality since I purchased last. Overall, really disappointed and not even going to bother emailing Bamba as they didn't reply to me anyway. Hopefully this review helps those before choosing to purchase.

2024年12月26日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hey Eliza, thank you for sharing this with us. Our customer service will always do our our best and will be able to assist in address changes if it hasn't been shipped. Once shipped this is passed on to DHL. Our sizing has not changed and is based on the standard Australian swim sizing. Some styles run smaller than others, and your previous cut may have stretched with wear. We have extensive QC and pride ourselves on high quality. If you express any quality concerns we are happy to address and rectify xx BAMBA

5つ星のうち5の評価

Bamba is soooooooo helpful and there…

Bamba is soooooooo helpful and there team is super super lovely. I didn’t think they could help me out as it was a bit of a hard problem but they did and they replied so fast and they were super lovely.

2024年11月30日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Imi, Thank you so much for the lovely feedback! We are so glad we could assist promptly. So excited for your BAMBA to arrive. Hope you love everything xx BAMBA

5つ星のうち1の評価

Lazy customer service don’t care about customer experience

Made a mistake on my purchase, emailed the team a minute from placing the order to see if it can be corrected to just be sent a template email saying they can’t help me do a return, which I didn’t even ask for. The laziest most useless customer service, didn’t read my email, I needed a small detail changed in my order before it shipped - which they still haven’t done! And was told it’s against their policy. A waste of time and money at $70 a piece, shop at any of their competitors like Sommer Swim, Myra, Sir the label who have the same price points and actually care about keeping their customers and want to help them.

2024年11月27日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Anna, I am sorry to hear this. We are always usually able to change the size in an order, but through the Black Friday sale this is not possible due to the high volume and quick processing time. The order would have already been in packaging by the time customer support saw your email. Our customers are our main priority and we will always do our best to resolve any issue at hand. I am sorry that the policy was unclear for you in this instance and it was too late to action. Thank you for your understanding x BAMBA

5つ星のうち1の評価

Costly returns

I purchased the 'Ringleader' top and the quality was not up to standard and had no support so I had to try a different item. I was under the impression it was an Australian company, as it says "Australian owned and made", but when returning I had to pay $40 to send it to Singapore making the bikini top cost me $129 for something that is frankly low quality for what I paid.

2024年9月15日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Jericho, Thank you for your feedback! We are very surprised to hear that the Ringleader was not up to standard for you as it is a very popular style. We are proud to be an Australian company, and only have our distribution warehouse in Singapore. We also offer pre-paid labels at our website for returns at a much lower rate. The good news is we will also be bringing back returns to Australia so stay tuned for this announcement x BAMBA

5つ星のうち1の評価

Won't provide store credit

Purchased a skirt on Sunday afternoon and I meant to purchase the top. Sent a DM, email and a message on the chatbot Monday morning first thing to explain it was a mistake and I wanted to get the top (which is more expensive as well) and was told it's already on the way (no tracking provided / it's been hours later and still haven't received any updates) and it's final sale and I wouldn't be able to get a store credit. Understood if it had been on it's way already but it feels like they just want to get rid of the skirt. Probably won't purchase again as they seem very strict with refunds / store credits

2024年8月5日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Hannah, I am sorry to hear this! I checked with the team and they did allow a return for this case. Sorry if there was any confusion here and please let us know if you have any issues xx BAMBA

5つ星のうち1の評価

I purchased a swimsuit last week and…

I purchased a swimsuit last week and I've tried to send multiple emails with no response. I purchased the swimsuit for an upcoming cruise and will not receive the item in time unless I upgrade shipping. My order still says it hasn't been shipped yet. Is this website legit?

2024年7月12日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

Hi Cherie! I am sorry to hear this! Did you visit www.bambaswim.com as there could be scam websites out there claiming to sell our product. Please email letschat@bambaswim.com and a customer service representative will assist immediately xx BAMBA

5つ星のうち5の評価

The best quality bathers!

The best quality bathers!! Amazing range and styles to fit all body types. The customer service is amazing!! Will definitely be purchasing more :) 100% recommend!!!

2024年2月23日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

So happy you love your BAMBA Britt xx

5つ星のうち5の評価

Cute kinis!

Ordered the Mona bra style bikini! Love the colour, quality and support. Can’t wait to purchase more.

2024年2月23日
自発的なレビュー
BAMBA SWIM ロゴ

BAMBA SWIM からの回答

The Mona is one of our faves! Thank you for sharing this with us xx BAMBA

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