Barclaycard US レビュー 

Zero stars, they don't even deserve the space this is taking. Just shredded 4 of these cards and warning everyone not to get Barclays AARP credit card or any store that goes with this card. Two times since I received these cards, they denied the claim that I started. I learned that Facebook is the highest place for fraud and I tried to get a refund on both, which were very nominal, and they refused to refund my payments, even though I sent them all the proof. Four of my friends ordered the same product and filed a claim with their credit card company, Chase Visa and Capital One Visa and they got their money back because these places are honest and not pieces of shit. I have a Black credit card, and just purchased a new card with it, so barclays, keep the $43 and shove it up you know what!

I had an incredibly frustrating experience with Barclaycard that cost me a promotional balance transfer offer through no fault of my own.

On July 13, I initiated an $8,483.11 balance transfer online. The next day, their Fraud Department called, but left no voicemail. When I returned the call, I verified the transaction was legitimate and was told Barclaycard had already cancelled it. I was instructed to simply log back in and submit it again.

The problem? Their website still displayed the balance transfer offer, but when I clicked it, it claimed there were no offers available. Customer Service repeatedly insisted there were no offers on my account, despite their own website showing otherwise. Multiple representatives and a supervisor were unable to help, and when I asked to speak with someone who could actually resolve the issue, I was told I'd have to wait 2–4 days for a callback.

Unfortunately, the promotional offer expired that same day, making the callback completely meaningless.

I have screenshots, complete with timestamps, showing the offer was still displayed immediately after I spoke with their representatives. Rather than honoring a balance transfer I initiated before the deadline, Barclaycard cancelled it internally and then prevented me from resubmitting it.

The lack of communication, contradictory information, and inability of customer service to resolve an issue caused entirely by Barclaycard has been extremely disappointing. I expected much better.

They randomly lower credit limits after you make payments. Despite making payments on time and paying more than the minimum each month. My credit score is actually increased from the time I received this card and they have reduced my credit limit twice for absolutely no reason!

DO NOT OPEN A CREDIT CARD WKTH THEM. It is so easy for someone to hack into your account and open another card without ANY additional information! Then when you file for fraud they say they have “proof” that it was you without ever providing said proof. Total scammers.

Absolutely worst customer service of all-time. They use foreign agents who really can’t speak English. It is a total nightmare. STAY AWAY

I had a card with Banana Republic that switched to Barclays with a zero balance out of nowhere they charged me 19.00-never communicated that to me- never told me that the card name changed to Encore and then reported me as a missed payment. After the fact. I have an available 180,000 worth of credit an excellent score until now, Barclays reported it as a late payment and lowered my credit limit from 2,500 to 250 without notice. This is absolutely the worst card and company I would avoid Barclays at all costs, I'm sharing this to help anyone that is considering getting a card with them ( they offer many different branded cards) DO NOT GET A BARCLAYS bank card they are a fraud

I would rate a 0 if I can they say you need to pay on the date when you have auto pay on and they say the payments are late even when they say auto pay. The Barclay priceline card do not get they charge you so much and say you have a late payment when you have on auto pay and its 155 a month and I pay 200 dollars a month on it and only 25 dollars goes to the payment rest is on intrest.

Terrible experience they have been lowering my credit limit for the past 2 years .This month their excuse was that I used a different credit card heavily .Ofcourse every time they lower your limit your credit score goes down.I didn’t even apply for this credit card they took over aarp accounts.My other credit cards raise my limit without me asking and Barclays just lowers it for no good reason other than they are doing it to hurt you .

I received a Barclay Credit Card through Breeze Air and was offered a balance transfer opportunity. I held a Jetblue Barclay card and thought they were a great company. My credit score is around 720. After a month or two, I figured I pay a thousand or so to lower my debt ratio on the Barclay, since I was using around 95% of the credit line. I expected my credit score to go up because of this effort. Barclay immediately changed my crdit line to a lower number... which hurt my credit score. The next month I payed a few thousand, and Barclay lowered my available credit again. I found out when I tried to buy a plane ticket. I thought I had several thousand dollars of "room". Wrong! Barclay had lowered my available credit again. At that point I figured I'd just use them until the term of my balance transfer had expired. I can't wait to terminate the card, which will happen the day before they try to charge me an annual fee. So in retracting my balance available, my Credit score suffered. Who needs a financial partner like that? They are NOT a good financial partner!

I have both a frontier airlines card and Barclays view card through Barclays Bank. Once again, while on a road trip, I have been cut off until I can send in a copy of my social security card front and back. I’m 2,000 miles from home and they want personal documents you don’t carry on you. At least past instances of being left stranded at gas stations away from home have taught me to carry copious amounts of cash to cover expenses on the road. Is it more dangerous? Yes. Do you know better? Yes. Do I really have a choice? No. This company is like an abusive boyfriend who dumps you at a fuel station with no money and then later apologizes and says it won’t happen again, just to do it again. Well surprise Barclays Bank, I have enough cash to get me home and I will be paying off these cards and closing the accounts. I don’t need unreliable companies supporting my travel needs.

Barclay credit card is one and only worst credit card I ever have. Having financial problem? There's no payment plan to help. Requested twice! In Jan and June. No payment plan that can help during this financial hardship. With high interest rate continue to build up. Even if you can afford a few hundred to pay each month. They refused to
take it. Never have problem like this with any other credit card company. Need to stay away from Barclay if you can. It will only buried you alive. If I could. I wouldn't even want to give it 1 star. It deserve no star.

We have had Mastercards for about 15 years. We live overseas, and that was one of the reasons for the initial application. In January, due to a suspicious charge (for flight tickets), the card was blocked. We switched our phone number because Skype went out of business. We are unable to unblock our card because we don't have the original number. It's not been 4 months, 3 faxes, and 3 letters of the required identity documents, with still no resolution. 1800.00 Has been credited to the account and we don't have access. It's such poor service after 15 phone calls.

Zero customer service help, twice requested to reverse charges with no help. Very hard to communicate with customer service. Definitely vendor friendly.

Customer services lies to customer. When you have an issue they do not fix the situation they just leave it for the customer to deal with. Their rewards program is trash. Would not recommend. Ive been dealing with an issue for 6 months and there is no resolution other than I have to deal with it

I DIDN'T EVEN SIGN UP FOR THIS CARD. I HAD A GM CARD AND THEY SWITCH ME TO THIS CRAP AND THEN CUT MY CREDIT FROM 3000 TO 250. I'LL PUT IT ON THE SHELF WITH A ZERO BALACE AND USE THEM FOR POSITIVE CREDIT. USE THEM NOT THE CARD!!! AVOID AT ALL COST.

$500 credit limit and they still ding you for a $30 payment they did not billed me.

I carry $500 in my pocket and sure don’t need this idiots.

I had a Barclays Gold Credit Card for about 10 years. The customer service initially was excellent. They offered many perks such as nice yearly gifts, entrance into premiere airport lounges, and reasonably rated limo service to and from the airport. Within the last year or so, I noticed customer service declining, fraud charges on my card not investigated thoroughly. Finally, I became so frustrated that I just closed my account. With the yearly membership fee being what it is, no one should be treated like that. And, with these fraudulent charges, it screams inside job to me.

By far the absolute worst credit card and decision I ever made in opening a GM Rewards card!!!

Do not and I mean do not open a GM Rewards card as the Barclays Credit Card is one of the worst things you could ever do. I have great credit and they provided me with an excellent credit line!

But within 3 days of starting to use my Credit Card I was flagged and became mandated to prove my identity! The small rewards to put towards a GM brand car are NOT worth the pain of opening a Barclays Account!!!

Stay far far far way for this horrible company! Do not do business in the US and issue credit cards if you are going to put consumers through the agony that I have gone through!

Do not get involved with Barclays US credit card if you have a choice. Originally, I ended up with Barclays as my original card was sold to Barclays.
I just got off the phone with a poor fellow about my balance, being charged a late fee even though my payment WAS NOT LATE, Having my Credit limit reduced suddenly and I couldn't find AY documentation on this - not on website. Mistakes on how much I had paid so it looked like I had made a double payment. (I didn't). Completely unethical and unacceptable customer experience.

Barclay deserves -100 stars. Barclay needs to learn. “ MONEY GOES WHERE IT’S TREATED BEST.” I’ve had the card for 13 years. I barely use it after they dropped the ball with $11K in merchant fraud back in 2020. It’s a low income card for people with bad credit. Certainly, not the caliber of card or company. That someone with 800+ FICO. Would bother with.