Barclay and Hurst Opticians レビュヌ 

54
•
TrustScore 5段階評䟡の4.5

4.7

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Malcolm did a great job sorting my prescription for varifocals, my vision is now seamless, no matter what I am doing whether that's using a desktop, laptop, driving or reading in low light. Ange was g... もっず芋る

5぀星のうち5の評䟡

Excellen, friendly customer service and any enquiries were dealt with quick and effectively. I ordered a pair of Ralph Lauren Polo glasses online in the winter sale. I was a bit sceptical because they... もっず芋る

5぀星のうち5の評䟡

I have just ordered glasses for a second member of my family after the brilliant service I had from Barclay & Hurst. On both occasions, the High Street price for our glasses was £230. On my pair, I pa... もっず芋る

5぀星のうち5の評䟡

They did not have my original frames but with guidance and support form Tejal I quickly found frames I was equally pleased with. Agreed on my frames then quickly arrived by recorded delivery and I am... もっず芋る

䌁業情報

  1. 健康・医孊

さたざたな倖郚゜ヌスから提䟛された情報

At Barclay and Hurst Opticians you can save 60% off on designer glasses and sunglasses online. Our easy to use website stocks some of the biggest eyewear brands such as Prada, Giorgio Armani, Oakley, Tom Ford, Ray-Ban, Polo, plus many more. All our prescription glasses come complete with single vision lenses, original brand case and cloth, and a two year guarantee.


連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

54件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(54)

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5぀星のうち5の評䟡

5 Stars

Super fast free delivery, easy transaction and item in perfect condition.
Loved it so much I bought another pair in a different colour. I will definitely use again and will (and already have) recommend to my friends ⭐⭐⭐⭐⭐

2018幎7月16日
自発的なレビュヌ
5぀星のうち4の評䟡

Out of stock frames

I have ordered glasses from you before and been extremely pleased with the service I received. This time, when I ordered the frames, on the web page it said the frames I chose were in stock, so I ordered them and sent my prescription. They didn’t tell me that in fact the frames were not in stock and it wasn’t untill I contacted you quite a few times, did I finally find out the frames were not in stock and in fact the frames had been discontinued. I had paid for both frames and lenses at the time of placing the order. So I surched on line and found a pair in Hamburg which were sent to me first class which I then sent onto you. After you received the frames it just under a week before I finally received my glasses (unfortunately it came between a weekend. All took about one month
I am very pleased with my frames and lenses in the end.

2018幎7月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Professional, friendly and excellent value

The eye test here is always extremely thorough with additional tests for glaucoma etc. The service is always friendly yet thoroughly professional. The prices for Oakley prescription glasses were extremely competitive with a 25% online promotion. The service was very quick with the glasses received in a few days. I've been going to B&H for my annual test for more than 5 years and can definitely recommend them.

2018幎5月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly recommended!!!

Highly recommended!!!

Purchased a 3 frames 1st to see see which one I preferred. Once I decided on which one O wanted. I returned all 3 and got lenses for my selected frames. Really straightforward and great customer service.

Prices are great too!

2018幎3月8日
自発的なレビュヌ
5぀星のうち5の評䟡

Couldn’t be better.

I placed an order with Barclay & Hurst on Sunday 21st January, for a pair of Ray Ban frames with prescription lenses, I hadn’t used the company before, so I was unsure of what to expect with waiting times.

I received an email from Barclay & Hurst the next day, informing me that they were acquiring my lenses and to my surprise, on the Thursday I receive another email confirming my glasses had been posted to me.
Sure enough, my glasses arrived on Friday and they are absolutely perfect.

I could not have wished for better service, from ordering them to wearing them in 5 day’s flat, in my view is very impressive.

I’m not the sort of customer who would accept poor service or less than perfect goods, I am quite happy to complain when things aren’t right and I’ll persist until they’re put right, but I also give credit where it is due and Barclay &Hurst gave me excellent service, at a very competitive price.
I’m delighted with my glasses and will certainly be using them again in the future as well as recommending them to family and friends.

2018幎1月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Spot on. Impressive.

I ordered Rayban 5228 Havana prescription glasses on a Sunday evening online. They arrived Wednesday. Cost £80 including prescription lenses. The same glasses were £230 at Boots. Plus they rang and emailed me to keep me informed.

Every box ticked. Well done Barclay and Hurst.

2018幎1月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Order never recieved! Avoid!

I ordered a pair of Ray Ban sunglasses in the Black Friday sale and never recieved them, I lost £85 to these people, please don’t do the same. Avoid and shop elsewhere.

2018幎1月2日
自発的なレビュヌ
Barclay and Hurst Opticians ロゎ

Barclay and Hurst Opticians からの回答

I'm sorry to hear you are unhappy Amy

We have proof of signed delivery to your given postal address and we are presently investigating with Royal Mail to understand what has happened with your parcel.

5぀星のうち5の評䟡

I recently ordered a pair of glasses 


I recently ordered a pair of glasses from Barclay and Hurst and they had a mild imperfection in the coating that was applied. I noticed this and Barclay and Hurst offered to remake the lenses as a gesture of goodwill. They even offered to measure my pupil distance after I sent through some pictures. Top customer service and would use again anyday.

2017幎12月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing service

I can’t recommend Barclay and hurst enough, amazing service every time. Very helpful staff especially Jenny who was more than happy to help me time after time to choose the right frames, brilliant customer service.

2017幎12月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Awesome Service

I received my glasses from Barclay and Hurst Opticians and I am very pleased with them!

Such a speedy service! :) I ordered them on the Saturday and received them the following Wednesday. And the email updates on the progress of the glasses from them were an unexpected part of the service - so appreciated.

Will definitely be recommending them to others!

2017幎11月16日
自発的なレビュヌ
5぀星のうち5の評䟡

I ordered a pair of ray bans with RX 


I ordered a pair of ray bans with RX and transitions- tbh I was skeptical at first but the arrives in 3 working days which was way faster than expected. The prescription is also 100% correct.

Possible that they were so fast because not so busy at the moment but I am very happy!

2017幎10月30日
自発的なレビュヌ
5぀星のうち1の評䟡

This was the worst service ever in my 


This was the worst service ever in my life when it comes to opticians. Unreliable, slow, and the instruction on the timelines for delivery od the ordere were not accurate. They have promissed my eye glassess to be shipped in 2-5 days, but I got the eye glasses no earlier that on 14th day after I placed the order online, despite the fact that on the day of purchasing it was clearly evident there were 2 frames in stock. Besides, I have no idea what they did with the lenses as I clearly cannot see so well with them as with other pair of glasses that have the same dioptry. Never ever again with this company.

2017幎10月29日
自発的なレビュヌ
Barclay and Hurst Opticians ロゎ

Barclay and Hurst Opticians からの回答

Dear TomaÅŸ

Thank you for your review.

I am very sorry to hear that you are unhappy with the service received. I can confirm that your purchase did take longer due to you ordering more complex thinner prescription lenses and coatings. The delivery information is automatically sent to you when you ordered, however, it did take longer than anticipated, and for that, we are very sorry. I’m glad we have resolved this for you now, and happy to hear you wanted to keep the frames.

Once again, I apologise sincerely for the inconvenience caused. Should you require assistance in the future, please do not hesitate to contact us via telephone on the number above or email at info@barclayandhurst.com

Kind regards

Barclay and Hurst

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