Purchased a bow, it is not assembled properly and could have caused a deadly accident. Contacted Barnett and only got an AI generated reply. I have left messages but not one call returned. I'm miss... もっと見る
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Bought a bowl, had a bad foot Stir up lock, so my footstrip, just dangles or locked back and cant use the quiver. I've called Barnett twice emailed Em. No response, no communication. The bow is bad as... もっと見る
CHRISTMAS PRESENT GONE BAD !! Assembly was very smooth , Whitetail Hunter STR looks like a very solid compact bow.The bow was unable to fire its first bolt due to a faulty E clip on the trigger system... もっと見る
One word comes to mind crap the bows are ok not the best as some would like to say;but it's all about money really they dont care if you need help with something they are useless at helping out with p... もっと見る
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One word comes to mind crap the bows…
One word comes to mind crap the bows are ok not the best as some would like to say;but it's all about money really they dont care if you need help with something they are useless at helping out with problems. They just sell you the bows they dont know the answers to the questions you ask; they just Google it when your on the phone. The people answering the helplines have never shot a bow nor held a bow; there just ex mc Donald's workers that couldn't stick with the nuggets; they dont need knowledge on crossbows just fingers to pick up the phone and away they go; back on Google. Very very poor company shame really they let there selfs down
Yesterday I wrote a review about poor…
Yesterday I wrote a review about poor customer service. It has been HORRIBLE for almost 3 weeks with no response. But I have to say that finally when they did call me back they were incredible with my questions spent at least 30 minutes on the phone with me never rushing me. The explanation was that this time of the year with hunting in full swing the call support system is just overwhelmed with calls and they are changing their internet to make it more stream lined. But still took forever but they are very patient and know their products. VERY satisfied after they contacted me!
Bought a whitetail hunter this year
Bought a whitetail hunter this year. Love the bow, called about recommended arrows, and broadheads,for hunting, as they don't work as well as field points. 4+ hours on hold, then they hung up on me, still no answer. Forums have better info, and help. Hope I never have to call them again, could be hours before they hang up on you, like they did me. POOR CUSTOMER SERVICE.
Shot maybe 30 arrows on new Droptine…
Shot maybe 30 arrows on new Droptine crossbow and then the string jumped the pulley. Got a RA from Barnett to return it and that was 2 wks ago. I have heard nothing back and cannot get thru to customer service. When I select individual purchaser it transfers me to a dead line with nobody there, I have tried this 10 times with same results. I called back and selected the dealer option which at least got me on hold for someone but eventually selected the call back option. 20 minutes later I got a call back but when I answered after the 2nd ring they hung up without saying anything. WORST customer service I've ever dealt with. If you are thinking about buying a Barnett crossbow and customer service is important to you, I'd suggest you try calling their customer service first and if after that experience you still want to but one then all I can say is buyer beware!
Just received the Ghost 420 what a…
Just received the Ghost 420 what a beast it knocks spots off my EK Archery Ballistic 410 and what a trigger just like a rifle!
Super on-line service
Placed an order and was very pleased with the process. Great job and received my order quickly. They are awesome!
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