Bateman Skips レビュー 

938
•
TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Bateman skip driver going too fast and using his mobile phone whilst driving past my house to deliver in Limpley Stoke near Bath. Smashed bins and left rubbish all over the road. It could have been a... もっと見る

5つ星のうち5の評価

Alan! Alan is who made my skip hire experience a dream! He was helpful, listened to us and made it work as we needed it too! What a guy! Thanks Alan, Thanks Batemans you made our skip hire much easi... もっと見る

5つ星のうち5の評価

I have used Bateman Skips in the past so when I needed there service again I went to them without a second thought. Batemans staff are always professional and helpful and you get what you pay for... もっと見る

5つ星のうち2の評価

I ordered a 6 yard skip online 6/07/ 2020 for delivery next day to coincide with hire of a digger, digger arrived 08.00 next morning, skip arrived 10/07/2020 at 06.00 I was told internet went down. (... もっと見る

企業情報

  1. ゴミ処理の管理サービス
  2. ・
  3. ごみ回収業
  4. リサイクル センター

さまざまな外部ソースから提供された情報

Bateman Skips is one of the largest independently owned Commercial Recycling and Waste Management companies in Bristol & Bath. Specialising in Skip Hire and Industry leading Waste Recycling Solutions; we supply a full range of Skip Sizes, Grab Hire and Tipping facilities for domestic and commercial purposes.


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3.2

まあまあ

TrustScore 5段階評価の3

938件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.2

すべてのレビュー

(938)

過去12か月のレビュー数: 6件

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5つ星のうち5の評価

Recently hired a skip from you and I…

Recently hired a skip from you and I cannot thank the driver Jason for his efficiency and politeness, top man 👍 and also the staff on the phone who were also very polite and helpful, I will be using them again.

2022年7月14日
自発的なレビュー
5つ星のうち5の評価

Excellent friendly staff and very reliable

Booking a skip for the first time, I rang Bateman skips who answered the phone immediately and gave me helpful advice. Three times of phoning, all the girls were very pleasant, friendly, helpful and efficient. The skip was delivered and collected exactly as I had asked and there were no problems. I recommend Bateman skips for anyone.

2022年6月22日
自発的なレビュー
5つ星のうち1の評価

Really poor service

Really poor service. Ordered my Skip 11/05/12 with the option for delivery next day. Then received an email advising they would not be able to deliver by Friday (never giving a delivery slot, which is part of their policy). Stayed in all day. Then gave them a call c1pm for an update,, got told the driver was a hour or so away from me. Then received a call just after 3pm, advising the driver had run out of time to deliver to me. 2 days wasted at home and paid upfront as well. Avoid at all costs

2022年5月14日
自発的なレビュー
5つ星のうち5の評価

I have used Bateman Skips in the past…

I have used Bateman Skips in the past so when I needed there service again I went to them without a second thought. Batemans staff are always professional and helpful and you get what you pay for 1st class service. The driver arrived very early this morning to collect the skip and was very quiet and respectful to the neighborhood almost silent, he took care not to rev his engine without the reversing alarm sounding and disappeared as quickly as he arrived!.
Thank you so much for your excellent service.

Kind regards

G T Day

2022年5月10日
自発的なレビュー
5つ星のうち5の評価

Really helpful company

Really helpful company. I ordered a skip and realised it was going to be to small...asked if I could change to a larger one...no problem at all. Good delivery and collection and helpful people in the office

2022年2月1日
自発的なレビュー
5つ星のうち1の評価

Hired a skip my builder he was running…

Hired a skip my builder he was running late to start job . Plumber ect . They phoned asking when to pick up told them Saturday. Driver turned up weds to take skip blazing row . Company total waste of time paid for 8 yard skip only half full when collected. On the date I did not agree with .

Great customer service

2021年12月15日
自発的なレビュー
5つ星のうち5の評価

Batemans skip hire simply the best.

Batemans skips what can I say over the past 10 years I have tried to get cheep skips for my business but alas
Other firms have always let me down .
The on line ordering system for batemans is quick and very easy to use even for a 65 year old farm of a builder
Don't mess about life is to short book Batemans.

2021年10月27日
自発的なレビュー
5つ星のうち5の評価

I needed a 6yd skip to be dropped and…

I needed a 6yd skip to be dropped and loaded whilst the driver waited to avoid paying the on road permit. The driver helped me load the waste which was unexpected and very much appreciated, he asked me to mention his name which I’m happy to do and it was Ali. Fantastic service from Bateman and great comms.

2021年9月22日
自発的なレビュー
5つ星のうち1の評価

Absolutely awful service

Absolutely awful service. Booked a skip a week in advance. Arranged for myself and staff to be on site to meet the driver to ensure it was put in the right place and to fill it. Chased at 2pm to see when arriving to be told the driver had run out of time so could not deliver. I'm sorry, but you know how may skips you are collecting and delivering each day so surely you arrange appropriate staffing levels. Surely if you have a driver over time, you arrange for another to deliver it. They offered to deliver at 6am tomorrow morning which is of absolutely no use to me. This is the 2nd time they have let me down and will certainly be the last time I use them. Awful customer service and attitude

2021年9月2日
自発的なレビュー
5つ星のうち1の評価

Wrong size skip, lied about it, and refused to replace.

Never given a 1 star review for anything but, regretfully, Bateman skips deserves it. Delivered an 8yd skip when I ordered a 12yd. Denied it despite me sending dimensions. Eventually said it was a 10yd despite the maths not adding up. Offered a very small refund, but refused to deliver correct size. I couldn't complete the job, and didn't have the hands to help at the right time. Being generous I'd say they are incompetent, if not dishonest as well. Any company happy to charge for a service they do not provide, and then to lie about it, does not deserve your custom.

2021年8月16日
自発的なレビュー
5つ星のうち1の評価

Overdue collection

Skip was sue to be collected a week ago… apparently the collection has been marked as urgent. Still sat on the driveway taking up valuable parking space and I have other deliveries on their way. Wish I looked at the other reviews before booking! My family and I will not be using again in future.

2021年8月10日
自発的なレビュー
Bateman Skips ロゴ

Bateman Skips からの回答

Hi Charlotte,

If you give me the address I will look in to why this has happened and get back to you?

5つ星のうち1の評価

They do not deal with complaints

I made a complaint with this company after being treated with no respect from one of their drivers when they were picking up our skip. At first I spoke with a lady who advised she would pass my complaint on. I heard nothing from this and then had to chase this myself. I then got passed to the director who again I needed to phone back and chase. She then passed my details onto the managing director who called me and said he would speak with the driver and then call me the next day. This was over a week ago! I am absolutely appalled by your complaints process and I cannot believe you allow your employees to speak to people the way he spoke to me and my family. You say your a family owned business however couldn’t give two hoots about sorting this complaint. You couldn’t even call me back to tell me what the driver had confirmed. I think this is ridiculous and considering we hired 2 skips from you totalling over £600 you can be assured that we will not be taking business from you again. If I had an employee how spoke to a 74 year old woman the way yours did I would be ashamed and make sure I put it right for the customer. And to make her try and put a mattress onto of a full skip and watch her struggle is disgusting.

2021年8月9日
自発的なレビュー

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