Brown Bag Clothing ロゴ
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Brown Bag Clothing レビュー 

1,290
•
TrustScore 5段階評価の4

4.2

紳士衣料店
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I found this company on the internet last week. I think I remember using them regularly about 20 years ago when they stocked Prada. I couldn’t believe their prices of True Religion! Seemed too good to... もっと見る

5つ星のうち5の評価

Everyone needs to calm down Orders take around a week to come there was not a confirmation email but just have some patience. Authentic items arrived on time for me and the reason it’s directi... もっと見る

5つ星のうち4の評価

would been a lot better if you supplied conformation e- mail for purchases got last order but got no text from DPD about time slot as called DPD and was told you did not give them mu phone number to t... もっと見る

5つ星のうち4の評価

Aimee was great in helping me with my order, as trying to do so via their app was not working when getting to pay for my goods. Contacted customer services l whom were prompt with their reply (well... もっと見る

企業情報

  1. 紳士衣料店
  2. 衣料品店
  3. ファッション アクセサリー店
  4. ストリートウェア店

Brown Bag Clothing について

当該企業による記述

Here at Brown Bag Clothing, we strive to offer the best prices on men's designer clothing. With a wide selection of designer polo shirts, shorts, t-shirts and all your wardrobe must-haves, we can confidently say we have you covered.

Whatever style you rock, we've got the most desirable clothes and footwear at the perfect price. With new parcels arriving every week loaded with all your favourite brands, including True Religion, Luke 1977, Lyle & Scott, New Balance and many more

Visit our new in section to see the latest additions with new designer jackets and sweatshirts at affordable prices for all. We genuinely have a style for all tastes, get some streetwear from Diesel or something more contemporary from Farah which works well for everyone

We have outstanding customer service here at Brown Bag. With such an extensive brand portfolio comes responsibility.

With every purchase we aim to provide peace of mind. Not only this — but if you have any issues with your shopping experience — then our customer service team is more than happy to assist you.

Another benefit when you shop with Brown Bag Clothing is the variety of payment options. Klarna: buy now, pay later offers a more straight-forward and stress-free shopping experience.

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4.2

ほぼ満足

TrustScore 5段階評価の4

1290件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.2

すべてのレビュー

(1,290)

過去12か月のレビュー数: 0件

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5つ星のうち1の評価

I sent back 2 items of clothing

I sent back both items of clothing, on the 5th of January and was still billed my next clearway payment 2-3 days later. I have still yet to be refunded over 2 weeks after I sent them back recorded special delivery. So I know you received the goods back as I have an email explaining I have been refunded when infact you are still trying to charge me for the returned items through clearway which is outrageous. I will stay clear of this company and any brother apps yous/run aswell. I will make sure nobody I know buys from yous, nothing but a headache from the start of the purchase. Can yous please sort out my refund as I could really be doing with the money back, times are hard enough as it is.

2023年1月5日
Brown Bag Clothing ロゴ

Brown Bag Clothing からの回答

Hello,

Thank you for your feedback.

Apologies you haven't received your refund.

I can confirm your returned item was received by us on the 12th of January, and refunded the next working day on the 13th of January for the amount of £69.75.

Clear Pay refunds can take between 7-10 days to complete. Unfortunately once we have issued it on our end we don't have any control on how fast Clear Pay get the funds back to you as they are their own payment provider.

If you still have not received your refund you will need to get in contact with Clear Pay.

Kind regards,
Brown Bag Customer Services

5つ星のうち5の評価

A smooth and hassle-free purchase

Immediately after making the purchase, I noticed that the store has a lot of negative opinions and I was devastated that I would also suffer negative consequences because of the purchase. Well, it turned out completely different. I received what I ordered extra ahead of time. I give the store a well-deserved 5 stars!!!

2023年1月13日
5つ星のうち1の評価

This company Is A Total scam. Lies After Lies

This company is a scam, I Ordered 2 Tracksuits For Over £100, instead they sent me a small blanket, which i returned, i chased them up for over 2 weeks, they told me that they checked the cameras and everything was packed and sent to me, and the investigation is now closed. I asked them for the footage and they never showed me it. Sent them many emails, and after 15 emails they send you one message. No refund was given and no replacement. This company is a total scam. Do not order from here. They are good at making up lies and excuses to put the blame back on there customers. This company never takes responsibility or blame, they always blame there customers. I am not happy at all. Never again . . .

2023年1月11日
Brown Bag Clothing ロゴ

Brown Bag Clothing からの回答

Hello,

Thank you for your feedback.

I can confirm a full missing item investigation was raised after you contacted us to confirm your items had not arrived.

During the investigation process you confirmed there was no damage to the parcel when it was received. This is supported by the delivery photo provided by the courier that shows the seal in tact with the label over it. The leopard print blanket you stated had been received is not our item and we do not sell these.

The CCTV footage of your parcel being packed was reviewed and it showed that both items were put inside your parcel, sealed and sent for dispatch. The footage has been sent to you and you confirmed before this review was posted that you had received and reviewed the footage in your latest email to us.

As our footage clearly shows the items in your parcel being packed, and there was no damage to the parcel when you received it and it was in the same packaging we sent it out in, the delivery has been deemed as complaint with all the items in there.

I apologise if this is not the outcome you desired.

Kind regards,
Brown Bag Customer Services

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