Ordered Grill tray over 2 weeks ago online, paid in full. Never dispatched or received. Order number ST38DE00049114 thanks. Bbq centre sent out order 9.6.26. Received, thankyou for rectifying the issu... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Although well packaged it arrived with minor damage on one door panel. The instructions to construct are lacking in detail and the package of screws is short of four nuts. The back panels don’t have i... もっと見る
企業が回答しました
Great follow through when we had a few challenges over which gas to use and the temperature reading the new BBQ was giving . All resolved very satisfactorily and looking forward to the Barbeque Se... もっと見る
Last year I bought my 3 Burner Napoleon BBQ from them after an excellent visit to the store where I was given a wealth of information and buying advice. I've since bought many accessories, griddles, s... もっと見る
企業情報
当該企業による記述
Bedfordshire Barbeque Centre has been supplying Barbeques since 1976 and was one of the very first official Weber dealers selling BBQs from the front of a national petrol station. Since then we have gone from strength to strength and have continued to grow. We are one of the largest, and one of the only 100% BBQ devoted stores in the UK. It really is the only thing we sell! We are the Largest UK Broil King Dealer stocking all models, accessories and spares from this Premium Canadian Barbeque Manufacturer. We are Very proud to have been selected as a Napoleon Premier dealer meaning we have to Display and stock all of their BBQs, accessories and carry spares for them. We are a specialist in outdoor kitchens offering advice from initial planning to choosing the correct granite, quartz etc for your work top. A huge range of choice including Weber Barbeques, Outback, Beefeater, Napoleon, Broil King, Char-Broil, Kamado Joe, Traeger wood fired Grills and many other quality brands including BBQ accessories and we carry spare parts for most.
連絡先
Hitchin Road, Upper Caldecote, SG18 9BU, Upper Caldecote, 英国
- 01767 686666
- sales@bedsbbq.co.uk
- www.bedsbbq.co.uk
4.1
ほぼ満足
3421件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Very approachable
Very approachable, Great service, agreed to reduce the limit for free postage readily
2024年2月5日
Professional
Professional, super friendly helpful staff wouldn’t hesitate to return for future bbq requirements! Very pleased with my new gas bbq! Great service 👏👏
2024年1月29日
自発的なレビュー
Great BBQ
Great BBQ! Lower price relative to competitors (and also included a cover and utensils), arrived quickly, straightforward to assemble, and easy to use. Have had two yummy meals already!
2024年1月4日
Although it was over Xmas period very…
Although it was over Xmas period very quick at supplying the object I asked for. Well packed and good delivery.
2024年1月4日
Excellent service and fast delivery
2024年1月4日
Had to exchange my item
Had to exchange my item because of wrong size Money refunded and correct item sent out very next day Thank you Great service 👏👏
2023年12月18日
The best company I have dealt with for…
The best company I have dealt with for years. EFFICIENT, GREAT SERVICE, HELPFUL, What more can you say? 7 star service not 5. You have tried the rest now USE THE BEST
ROGER RIGGS BRISTOL.
O And their delivery team are first calls also and the next day service
2023年12月7日
I still haven’t received my item
I still haven’t received my item. 3 days I have waited in for the DPD courier and they haven’t arrived. Going to the wrong address or just posting a black screen saying sorry we miss you when I have been in all day. Even gave full instructions of where my house is with mobile number to call me and still they did not do that!
2023年12月11日
Bedfordshire Barbecue Centre からの回答
Hi Sarah,
I am sorry to see you are having an issue with DPD. If you contacted us directly we could have go involved to help sort any issues with delivery they may have been having.
I have just pulled the log on your order and for transparency have listed it below.
09-12-2023 – Order was placed by the customer through our website (saturday).
11-12-2023 – Order was shipped, processed and collected by DPD.
12-12-2023 – First Delivery Attempt – Unable to deliver notification sent.
13-12-2023 – Second Delivery Attempt - Unable to deliver notification sent.
13-12-2023 – DPD requested Further Instruction from the customer.
13-12-2023 – Customer Requested delivery on the 14-12-2023 – Customer received confirmation text of this.
14-12-2023 – Third Delivery Attempt - Unable to deliver notification sent.
14-12-2023 – Fourth Delivery Attempt - Unable to deliver notification sent.
15-12-2023 - This has been put back through the network due to failed delivery attempts.
16-12-2023 - Went back through the network.
18-12-2023 – Look as though this is on a van to be attempted again later today.
If you have any further issues please email us directly so we can get involved first.
All the best
BBQ Team
So far so good
Arrived in good time. Quality looks good. Not tested yet so unable to comment on performance/ durability.
2023年12月7日
Great price, quality and service
Purchased a Char Broil Professional 2 Burner BQ. Great price and quality. Delivered on a pallet to ensure safe delivery. Would thoroughly recommend the Bedfordshire Barbecue Centre.
2023年12月4日
Good experience
Good experience. The product arrived quickly, was well packaged and exactly as described. No issues at all - great service.
2023年12月4日
Swift fast service
2023年12月4日
Price good & received on time
2023年11月30日
Always excellent
Always excellent service and prompt delivery from knowledgeable and friendly experts.
2023年11月7日
No problems with your company but. delivery bad.
No problems with your company but, not happy at all with your courier's.
2023年11月7日
Beefeater BBQ Grill
Equipment arrived in timely manner, good courier comms. Just need to wait until the summer now ...
2023年11月2日
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