Beginning Boutique レビュー 501

TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

You guys are amazing!! Received my new dress today when I went to post my return. It fits perfectly, I’m so happy I exchanged the first one. Your customer service and postage speed is phenomenal... もっと見る

5つ星のうち1の評価

Enviaron el pedido (que era para regalar) muy tarde, mintiendo, ya que me decían que estaba enviado pero la compañía de reparto (CTT) me decía que no lo habían recibido. Por otra parte, como se pued... もっと見る

5つ星のうち5の評価

I have never ordered from a company so efficient. Your customer service is outstanding! You fulfill your orders super quick and they arrive within a few days.. I would highly recommended your bouti... もっと見る

5つ星のうち1の評価

my daughter ordered some jeans £50, paid £10 delivery and mistakenly ordered the wrong size. As they are in Australia they wont cover the return which royal mail want £30 for, despite Consumer Right... もっと見る

企業が回答しました

企業情報

  1. 婦人服店
  2. 衣料品店

当該企業による記述

Shop clothes online, dresses online and festival fashion. Express shipping, easy returns and Afterpay available. Australia's go-to online women's fashion store.


連絡先

2.8

まあまあ

TrustScore 5段階評価の3

501件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 70%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Great customer service, highly recommend. Even when I returned an item, they were generous as I live in Canada and due to Covid it takes longer to ship back. Really appreciate fast, kind customer service!

2022年6月23日
自発的なレビュー
5つ星のうち5の評価

They are amazing

They are amazing, the fastest responses from customer service emails to a clothing store I’ve ever had. Their clothes are so adorable my friends are always like dam where’s that from!😁 I absolutely love your clothing❤️

2022年6月18日
自発的なレビュー
5つ星のうち1の評価

Don’t order if your from uk

Don’t order if your from uk. I ordered 3 dresses from here for £218, I paid and everything and it said shipping was nothing so I paid the £218 thinking shipping was free. I then got an email from the delivery website saying I have to pay £82 in import tax to get it delivered. I emailed them saying this and that I had no clue they was going to charge me this much to get it delivered they basically said it was my own fault because they list it on the website, but no where do they say you would have to pay this much. Literally misleading as they should clearly state this. Now I’m stuck and I will either way have to pay even more money to get it returned or if I keep the package and pay £82 and something doesn’t fit I have no choice but to pay more money again to send it back. A lot of other reviewers say this as well so please don’t buy from here if you want to waste loads of money.

2022年6月10日
自発的なレビュー
Beginning Boutique ロゴ

Beginning Boutique からの回答

Hi Emma,
Thanks for taking the time to leave a review and I am so sorry that you were disappointed by your experience.

Unfortunately we do not have any control over your local Customs Authority and any fees that are required to be paid to deliver your parcel are in accordance with your country's Import laws.

We are unable to give any advice on potential fees that may be incurred by you. For more information we would recommend that you get in touch with your local Customs & Importing Authority about the Import Tax they charge.

I have sent you an email so we can try and get this resolved for you xx

5つ星のうち5の評価

Amazing customer service from Max and Trisha!!

Such amazing customer service by Max and Trisha!! I urgently needed a dress in a different size which was unfortunately out of stock and they were soooo incredibly helpful throughout the entire process. They provided remarkable after hours service and contacted different departments to find the size I needed so I could match the other bridesmaids. Will definitely purchase again from BB because of their amazing team and thanks once again. Xx

2022年5月31日
自発的なレビュー
5つ星のうち1の評価

WARNING ⚠️ ALL GOOD REVIEWS ARE FAKE ⚠️…

WARNING ⚠️ ALL GOOD REVIEWS ARE FAKE ⚠️ They DO NOT reply. Have not received any of my stuff. I paid express shipping.

2022年5月27日
自発的なレビュー
Beginning Boutique ロゴ

Beginning Boutique からの回答

Hi Jamie,
Thanks for taking the time to leave a review and I am so sorry that you were disappointed by your experience.

We have reached out to you via email regarding this delay due to an incomplete address.
In the meantime, I have had a look into your order and can see that your order has been delivered - yay!

Please reach out to us if there is anything else we can help you with xx

5つ星のうち5の評価

I placed an order with Beginning…

I placed an order with Beginning Boutique and promptly received my product. Unfortunately, I ordered a larger size and wished to return and exchange this for a smaller size as the quality of the product was exceptional. I was provided remarkable after hours service from a customer service consultant, who thoroughly assisted me in navigating through the process. Having had over a decade worth of customer service, I was extremely impressed with the level of dedication and care provided by the customer service consultant. I look forward to receiving my item and purchasing more from BB!

2022年5月18日
自発的なレビュー
5つ星のうち5の評価

I had an order with BB

I had an order with BB, and I was sent an email to review my items. However it hasn’t arrived yet and so I emailed the BB team and they responded so promptly. It was amazing, after receiving a second update I received my items the next day! Thoroughly impressed with the customer service and absolutely adore my items!

2022年5月12日
自発的なレビュー
5つ星のうち5の評価

Very happy Plus

Very happy Plus. I purchased the Maeve Blazer White size 12 just 5 days ago online. BB communications are fantastic & the courier service they use (DHL Express) are fantastic. The blazer arrived carefully packed & it is a perfect fit. OMG thank you Beginning Boutique for this lovely blazer & your wonderful service.

2022年4月26日
自発的なレビュー
Beginning Boutique ロゴ

Beginning Boutique からの回答

Hi Mary!

Thank you so much for your positive review. We are so glad that you love your order and that the delivery was great.

Thanks so much!

Max xo

5つ星のうち5の評価

10/10 customer service

Such amazing customer service, they replied to my email promptly and resolved my issues, that were my fault! Super happy with their service and will 100% be shopping from them again 😇

2022年4月10日
自発的なレビュー
5つ星のうち5の評価

Wonderful customer service

Wonderful customer service. An item was out of stock and they issued me a gift card. I reached out and explained the situation, they were so understanding. Walked me though how they were going to fix it and came to a solution in which I was happy. Cannot recommend enough!

2022年4月1日
自発的なレビュー
5つ星のうち5の評価

Fantastic Service!!

Fantastic Service!!
I recently made my first ever purchase from Beginning Boutique and was so impressed with the speed, of delivery and communication about when to expect my package that I would not hesitate to recommend this company. The product arrived and was exactly what I had ordered and was in perfect condition. ❤️❤️❤️❤️

2022年3月28日
自発的なレビュー
5つ星のうち5の評価

Excellent service

My daughter ordered a few dresses within a couple different orders, trying to find the right style and size for prom. The dresses came quickly and the return/exchange process was easy. Each time I had a question, the customer service agents were very quick to respond, helpful and provided personal follow up. I could not be more impressed with the customer service from this online store!

2022年3月11日
自発的なレビュー
5つ星のうち1の評価

I ordered a dress that never came.

I ordered a dress that never came.. I contacted someone about it who said there is nothing that they can do because their records said it was delivered.. I was working from home, I would definitely know if it came. The customer care team did not care at all...

2022年2月23日
自発的なレビュー

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