Joanne in your customer services team provided really outstanding support, preparing the quote in super fast time, ensuring next day delivery, with clear comms every step of the way. This is my second... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I tried and failed with other companies to get the correct toilet seat,having to return on both occasions. Bella delivered exactly what I requested and paid for. No imitation just the proper branded... もっと見る
Well any difficulties re delivery were not in any way due to them. Tracking was spot on delivery accurate and subsequent actions by company were really helpful in a situation not caused by them. Am s... もっと見る
企業が回答しました
One of the loveliest companies I’ve ever dealt with. Genuine friendly and efficient staff that do what they say and promise.
企業情報
Bella Bathrooms について
当該企業による記述
Since 2005 Bella Bathrooms have helped over 350,000 satisfied customers create the bathroom suites of their dreams. With over 20 years of plumbing experience we aim to help people achieve a luxury bathroom at an affordable price be it stunning bathroom furniture with a vast range of vanity units and bathroom cabinets or the popular shower enclosures with associated shower trays. Quality products from the UK’s leading manufacturers characterize the entire range from bathroom taps to heated towel rails.
Please don't hesitate to contact our friendly customer service team should you require any assistance or have a query!
Follow Us
Bella Bathrooms
当該企業による記述
- Approved Online Retailer
- We are proud to be British and we are proud to say that we are an approved online retailer for over 20 British manufactures.
- 30 Day Returns Policy
- We like to give our customers peace of mind whilst shopping so we offer 30 days money back guarantee.
- Outstanding Customer Service
- Bella Bathrooms has helped over 350,000 customers with their dream bathrooms and along the way our outstanding customer service team have been their every step of the way. Give us a call or email if you require any sales advice.
- Secure Online Shopping
- You can be sure your shopping experience is secure with Bella Bathrooms. We use an industry standard SSL certificate and payments are securely handled by Sagepay, our payment gateway provider.
- Price Match Service
- Seen a better price else where? Here at Bella Bathrooms we offer an easy to use price match contact form, available on our website to give you the best shopping experience possible.
連絡先
Unit 10 Bowburn South Industrial Estate, DH6 5AD, Bowburn, Durham, 英国
- 0191 303 7771
- customerservices@bellabathrooms.co.uk
- www.bellabathrooms.co.uk
4.6
優良
5176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful sales staff
2026年1月19日
Bella Bathrooms からの回答
Hi Peter
Thanks for the 5 stars and feedback, we're glad that we could help.
Kind regards
Bella Bathrooms
Quick and easy purchase and delivery
Quick and easy purchase and delivery. Good quality product
2026年1月19日
Bella Bathrooms からの回答
Hi
Thanks for the 5-star review, we're glad you're happy with your purchase.
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
Hi Craig
Thanks for the 5 stars and feedback, we're glad you're happy with the product and service received.
Kind regards
Bella Bathrooms
The website is easily navigated which…
The website is easily navigated which made ordering super easy. I had already placed an order but had to rearrange at short notice which wasn't an issue when speaking to the office Delivery time was as stated. Will definitely use again and have already recommended Bella Bathrooms to others. 5 star.
2026年1月12日
Bella Bathrooms からの回答
Hi David
Thanks for the 5 stars and amazing feedback, we are truly grateful. Thanks also for the recommendation, it means a lot that you would buy from us again.
Kind regards
Bella Bathrooms
Comfy Height Toilet
Very easy website to use with all the information you need. Conformation of my order and delivery date was emailed to me the very next day and everything just fell into place. It was one of the easiest online shopping experiences I’ve had. Very happy with the product and service. I would gladly recommend this company to anyone..
2026年1月15日
Bella Bathrooms からの回答
Hi Robin
Thank you so much for taking the time to leave us such a great review. We are thrilled with the feedback and recommendation, it really does mean a lot. Thanks again.
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
Hi Ian
Thanks for the 5 star review, we really appreciate your feedback.
Kind regards
Bella Bathrooms
Hopefully helpful review
Ordering and delivery was faultless. The product isn't fitted yet but would most definitely be disappointed if I'd paid full price because the plastic components feel and look quite cheap. As long as the shower functions ok it will be value for money
2026年1月12日
Bella Bathrooms からの回答
Hi Sharon
Thanks for the 5 stars and feedback. I'm sorry you're not 100% happy with the quality of the plastic shower components. If you have any issues with it please let us know.
Kind regards
Bella Bathrooms
Items were all of good quality the ones…
Items were all of good quality the ones that were delivered
Unfortunately I had 2 items missing from my order
2026年1月9日
Bella Bathrooms からの回答
Hi Antony
I'm sorry you are reporting items missing from your order, we can not see where you have reported this to us directly. Have you checked the other boxes for the items? For example, the overflow covers are really small, so are often put into the boxes of the other items so they don't get lost in transit.
Can you please email hello@bellabathrooms.co.uk stating which items you are missing so we can look into this for you.
Kind regards
Bella Bathrooms
Bathroom accessories
Easy ordering,prompt delivery and bathroom accessories are lovely.
Happy customer thank you
2026年1月12日
Bella Bathrooms からの回答
Hi Tracey
Thanks for the 5 stars and lovely feedback, it makes the team at Bella Bathrooms very happy. Thanks again.
Kind regards
Bella Bathrooms
Excellent service
Excellent service. Ordered a large fragile item one morning and it arrived the following morning!
2026年1月13日
自発的なレビュー
Bella Bathrooms からの回答
Hi Amy
Thank you so much for the 5 stars and excellent feedback, we're glad you are happy with the service received.
Kind regards
Bella Bathrooms
Awesome service from start to finish
Awesome service from start to finish, Kate has been brilliant to work with.
2026年1月6日
Bella Bathrooms からの回答
Hi Steve
Thanks for the 5 star review, I'll pass on your praise to Kate. She really is a star.
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
Hi Jonathan
Thanks for the 5 stars and feedback, they are greatly appreciated
Kind regards
Bella Bathrooms
Great service from call handler
We had a possible return but have since reconsidered. Spoke to the company on the phone. The woman who dealt with me, Kate, was great. She suggested she’d look up some alternatives and email them to me, which she did - and very quickly too. Great service and personal involvement in fixing the issue. Recommended.
2026年1月8日
Bella Bathrooms からの回答
Hi Richard
Thanks for taking the time to leave us such a great review. We're glad Kate could help find what you needed. She will be thrilled with the shout-out.
Kind Regards
Bella Bathrooms
Very expensive item
Very expensive item, I ordered it and they send me damage piece already used
2026年1月7日
Bella Bathrooms からの回答
Hi Ruby
I can see that this was resolved within 48 hours when a replacement part was sent out to you. The faulty part looked machine damaged, not used.
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
Hi Simon
Thanks for leaving us a 5 star review, it's greatly appreciated. I'll pass on your praise to Kate.
Kind regards
Bella Bathrooms
Joanne was great helpful polite did…
Joanne was great helpful polite did over the phone very easy .delivery came next day great service
thank you again
2026年1月8日
Bella Bathrooms からの回答
Hi Nigel
Thank you so much for the 5 stars and great feedback. Joanne will be thrilled with the shout-out.
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
Hi Penelope
Thanks for the 4 stars and feedback, your comments are greatly appreciated
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
hi Kevin
Thanks for leaving us a 5 star review, it means a lot
Kind regards
Bella Bathrooms
Poo tasticly
2026年1月6日
Bella Bathrooms からの回答
Hi
Thanks for the 5 stars and hilarious feedback, we're glad you're happy.
Kind regards
Bella Bathrooms
Bella Bathrooms からの回答
Hi Jabril
thanks for the 5 stars, they are greatly appreciated
Kind regards
Bella Bathrooms
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