Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... もっと見る
企業が回答しました
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... もっと見る
企業が回答しました
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Aberdeen について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, 英国
- 1224495862
4.7
優良
313件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amaizing service
Amaizing service, I was lay on the special bed that measure my body to pick the right mattress for the way I sleep. Also a huge thank you to a lady staff member that she help me to pick the correct pillow. It was worth it. Thank you!
2026年1月22日
Bensons For Beds - Aberdeen からの回答
We're delighted you found our service amazing and that our technology helped you choose the right mattress! We're also happy to hear that our staff member assisted you in selecting the perfect pillow. Thank you!
The reception was top-notch
2026年1月9日
Bensons For Beds - Aberdeen からの回答
We're glad our reception met your expectations. We appreciate your feedback!
Excellent customer service & super product
Excellent sales support. Fantastic communication around delivery. Great product.
2026年1月18日
Bensons For Beds - Aberdeen からの回答
We appreciate your positive feedback! We are so glad to hear that you experienced excellent sales support and fantastic communication regarding delivery.
great service and prompt delivery
2025年12月13日
Bensons For Beds - Aberdeen からの回答
We appreciate you sharing! We are so happy to hear you enjoyed our prompt delivery and great service. Thank you for your support.
Team Bensons
Very good sales staff very friendly
Very good sales staff very friendly.
Delivery on time. Old and new swapped in 5 minutes.
Very comfy mattress.
2025年12月5日
Bensons For Beds - Aberdeen からの回答
We're happy to hear that our sales team was friendly and helpful! We're also glad the delivery and swap went smoothly, and you find the mattress comfy. Thanks!
– Thank you, Jess- Team Bensons
Good deals and friendly staff
2025年12月5日
Bensons For Beds - Aberdeen からの回答
We appreciate you giving us five stars! We are so pleased that you found good deals and our staff friendly.
– Thank you, Jess- Team Bensons
Excellent people best customer service…
Excellent people best customer service ever experienced
2025年12月2日
Bensons For Beds - Aberdeen からの回答
We appreciate you taking the time to leave us this great review! We are so glad you experienced the best customer service from our people.
– Thank you, Jess- Team Bensons
Bensons For Beds - Aberdeen からの回答
Thank you for highlighting Caroline’s great customer service! We’re so glad she made your experience a positive one. 💜
Thank you for your positive review – Lauryn at Customer Care
Bensons For Beds - Aberdeen からの回答
We’re thrilled you had great support from start to finish—sales, delivery, and installation all working perfectly for you.
Take care and see you again soon!
Megan at Customer Care
Bensons For Beds - Aberdeen からの回答
We appreciate you sharing that our sales personnel are polite and patient. We're so glad you had a positive experience.
Until next time, thank you-
Megan at Customer Care
Great staff
Great staff, friendly and knowledgeable ensured that i got something that suited my budget
2025年11月10日
自発的なレビュー
Bensons For Beds - Aberdeen からの回答
We're happy to hear that our friendly and knowledgeable staff ensured you found something suitable for your budget. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Bensons For Beds - Aberdeen からの回答
We appreciate you taking the time to leave us a review! We are happy to hear that our staff was helpful during your visit. 💜
Thank you for your positive review – Lauryn at Customer Care
I went to the gallows's corner one
I went to the gallows's corner one
I met Luke months ago about seeing about a bed he was so helpful he was with me for nearly an hour.
Had to wait to order a bed due to selling my house
I went back to Luke and he remember really nice guy helpful and nothing was to much trouble for me
Thanks Luke
2025年10月29日
Bensons For Beds - Aberdeen からの回答
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and accommodating during your visits. Thank you for sharing your kind words; we appreciate your feedback!
Megan at Customer Care!
Highly recommended
Professional, friendly, helpful staff & advice from start to finish. Very good service.
2025年9月22日
Bensons For Beds - Aberdeen からの回答
We are happy to hear that our professional and friendly staff provided helpful advice from the beginning to the end. Thank you for your amazing feedback,
Megan at Bensons for Beds
Bensons For Beds - Aberdeen からの回答
That’s what we love to hear—thanks a bunch for your 5 star review Primrose! • Catch you next time! Megan at Customer Care😊🙌
Very professional and kind staff
Very professional and kind staff
Helping with everything and not feeling pressure with my choices just giving me all answers and time for my choice. 👍
2025年10月13日
Bensons For Beds - Aberdeen からの回答
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Great experience
Great experience, Nina was knowledgeable and professional and helped us find perfect mattress.
2025年10月9日
Bensons For Beds - Aberdeen からの回答
We're glad you enjoyed your experience. It's wonderful to know that our team member's expertise helped you discover the perfect mattress. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Aberdeen からの回答
Thanks so much! We’re thrilled you had a brilliant service experience!
Take care,
Megan at Customer Care⭐
Bensons For Beds - Aberdeen からの回答
Thank you for your great feedback! We’re glad our team and delivery service met your expectations.
Kind regards,
Megan
The Bensons for Beds Care Team
I needed a bed frame and mattress…
I needed a bed frame and mattress urgently.
The staff were great and let me know what options I had.
Made some nice savings too on promotion offers.
2025年10月4日
Bensons For Beds - Aberdeen からの回答
Thank you for your feedback! We’re glad our team helped you find the right bed frame and mattress quickly—and that you saved with our promotions.
Best Wishes,
Megan
Bensons for Beds Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。