I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... もっと見る
所在地
所在地を変更Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
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We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative. We were given regular updates by email letting us know when the delivery woul... もっと見る
企業が回答しました
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple b... もっと見る
企業が回答しました
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Aintree について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, 英国
- 1515251782
4.8
優良
454件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bought a single bed base and headboard
Bought a single bed base and headboard. Great quality lovely fabric. Guys who delivered rang beforehand and carried the base into the house. Great service throughout from buying in store to delivery. Lots of communication via email with dates and delivery slot, which was really helpful.
2025年4月29日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Thank you so much for your kind review! We take pride in providing top-notch quality products and exceptional service to our customers. It's always a pleasure to hear when we have met your expectations. We appreciate your support and thank you for choosing our store for your bed base and headboard needs. Happy sleeping!
I had a very good tour and explanation…
I had a very good tour and explanation of each bed and given me the time to decide and Amid was very helpful and pleasant person
2025年5月7日
Bensons For Beds - Aintree からの回答
Thank you for your kind words! We are thrilled that you enjoyed our tour and found Amid to be helpful. It was our pleasure to assist you and we hope to see you again soon.
Sleep well,
Team Bensons💜
Highly recommended
Good quality beds and mattresses. We were looked after by Chris who was very helpful and knowledgeable. He advised us with absolutely no pressure and didn't rush us to make a decision. Highly recommended.
2025年5月2日
Bensons For Beds - Aintree からの回答
We are so happy to hear that you had a great experience with our beds and mattresses and that Chris took great care of you with expert advice. Thank you for recommending us!
Sleep well, Team Bensons💜
Great choice and quality of Beds and Mattresses
At Bensons for Beds we found a superb range of beds and mattresses to choose from, however our experience was made even better by the exceptional and professional attention and help we received from our salesman Chris, he was very friendly and informative throughout.
We would absolutely not hesitate to recommend Bensons of Beds at Aintree Liverpool.
2025年4月18日
Bensons For Beds - Aintree からの回答
Thank you for your kind words, we are thrilled to hear about your positive experience with Chris at Bensons for Beds Aintree Liverpool. Our team takes pride in providing exceptional service and we are glad it made your visit even better. We appreciate your recommendation and look forward to seeing you in the future!
Sleep well, Team Bensons💜
Excellent customer care received from…
Excellent customer care received from Chris in Aintree Retail Park store. Chris was informative, polite and provided options and advise every step of the way!
2025年4月21日
Bensons For Beds - Aintree からの回答
Thank you for your glowing feedback! We are thrilled to hear that Chris provided top-notch customer care at our Aintree Retail Park store. We pride ourselves on having knowledgeable, friendly and helpful staff. We will definitely pass on your compliments to Chris. Come back anytime for the same level of service! Sleep well, Team Bensons💜
Customer service from Kyle
2025年4月20日
Bensons For Beds - Aintree からの回答
Thank you for taking the time to share your experience with Kyle! We strive to provide exceptional customer service, and I'm thrilled to hear he exceeded your expectations. We appreciate your business and look forward to serving you again! - Team Bensons 💜
Very easy shopping trip
Lyndsay was very helpful, answered all my questions and enabled me to choose my mattress with ease. She wasn't pushy at all and that made me feel much less pressured. Hope she's there next time I shop at Bensons.
2025年4月21日
Bensons For Beds - Aintree からの回答
Thank you for choosing Bensons, and for your kind words about our team member, Lyndsay. We're glad she was able to assist you in finding the perfect mattress without any added pressure. We hope to see you again soon! - Team Bensons 💜
Chris listened to what we wanted and…
Chris listened to what we wanted and found it for us at the right price. Excellent service
2025年4月14日
Bensons For Beds - Aintree からの回答
"We are thrilled to hear that our dedicated service and attention to your needs resulted in a positive experience. Thank you for leaving this kind review, Chris! We look forward to continuing to provide you with exceptional service and value. #customersatisfaction #grateful"
Highly recommend to purchase from bensons
Excellent customer service from purchasing the bed to the delivery, really nice and helpful people.
2025年4月14日
自発的なレビュー
Bensons For Beds - Aintree からの回答
Thank you for your kind words! Customer satisfaction is our top priority and we're so glad to hear that you had a positive experience with our team. We'll continue to go above and beyond for our customers. #HappyCustomers #TopNotchService
Bensons For Beds - Aintree からの回答
Thank you for your kind words and positive review! We strive to create a welcoming environment and provide helpful assistance without being pushy. Your satisfaction is our top priority. We appreciate your support and hope to see you again soon! #CustomerSatisfaction #FriendlyService
Very helpful and knowledgeable…
Very helpful and knowledgeable salesperson. Delivery very quick but left outside front door did not ring the bell or phone to say they had delivered👎🏻
As a disabled person I could not physically lift the box into the house. 🏠
2025年3月28日
Bensons For Beds - Aintree からの回答
We appreciate your positive feedback regarding our salesperson's expertise and the prompt delivery. We're sorry the delivery person didn't ring the bell or call, and that you were unable to bring the box inside. We'll address this issue to improve our delivery service. Thank you, Megan at Customer Care
Bensons For Beds - Aintree からの回答
We're glad you found our sales rep helpful and appreciated the no-pressure experience. Thank you for your positive feedback Sarah, Megan at Customer Care
Well laid out shop with a huge…
Well laid out shop with a huge selection. Lyndsy was nice and very helpful in helping us choose our mattress.
After using the bed for a time we’re not whole happy with it. After Lyndsy saying we needed a medium mattress but because I mentioned it was going on a sprung base we were told we would need a firm mattress. We also told her we always buy a sprung mattress but her suggestion was to have a foam type. Being of an elderly age it isn’t practical for us to turn it around every couple of months. Luckily enough we recycle our old mattress to our 2nd bedroom which we now use.
2025年3月17日
Bensons For Beds - Aintree からの回答
We're happy you found our shop well laid out with a huge selection. It's great to hear that our team member was helpful in choosing your mattress! Thank you, Megan at Customer Care
Aintree
Claire was knowledgeable knew what we were looking for, due to this we have purchased our new mattress.
2025年3月14日
Bensons For Beds - Aintree からの回答
We're happy to hear that our team member's knowledge helped you find the perfect mattress. Thank you for sharing your positive experience with us, Megan at Customer Care
All done quickly and didn’t have anyone…
All done quickly and didn’t have anyone following me round let me make my own mind up 😃
2025年3月9日
Bensons For Beds - Aintree からの回答
We're happy to hear that your visit was efficient and you appreciated the space to make your own decisions. Thank you for your positive feedback, Megan at Customer Care
We were advised by claire of the…
We were advised by claire of the different types of beds and she helped choose the one we wanted.
2025年3月7日
Bensons For Beds - Aintree からの回答
We're happy to hear that our team was able to assist you in selecting the perfect bed! Thank you for sharing your positive experience with us, Megan at Customer Care
Wow …
Allowing my wife and I too look around the store full of beds and we asked all the questions and Kyle answered then with great quality
2025年3月3日
Bensons For Beds - Aintree からの回答
We're happy to hear that you and your wife enjoyed looking around our store and that all of your questions were answered with great quality. Thank you for your feedback, Megan at Customer Care
Bensons For Beds - Aintree からの回答
Thanks a lot for your kind words and for sharing your 5-star review. Take care, Megan at Customer Care
Query answered swiftly by store staff…
Query answered swiftly by store staff when I rang. They were very helpful and professional. The website was easy to use. Process and communication is very good. All in all a great service. Thank you.
2025年2月27日
Bensons For Beds - Aintree からの回答
We appreciate you taking the time to leave us this wonderful review! We are so glad to hear that our staff were helpful and professional in answering your query swiftly. We value your feedback on our website and communication. Take care, Megan at Customer Care
Great customer care from start to…
Great customer care from start to finish great product
2025年2月27日
自発的なレビュー
Bensons For Beds - Aintree からの回答
We appreciate your positive feedback! We are happy to hear you enjoyed our product and customer care. We hope to see you again in the future, Megan at Customer Care
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