The initial purchase was brilliant - offered ideas and suggestions and given the time to make a decision. The time from purchase to delivery was good. The gents who delivered were excellent both... もっと見る
所在地
所在地を変更Unit 2 Bridgewater Retail Park, Manchester Road, WA14 5PZ Altrincham, Cheshire, GB
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Jonathen was amazing. Very helpful, friendly, and knowledgeable without the" hard " sell attitude. I liked being left alone to try different mattresses which meant I could take my time to choose t... もっと見る
Despite arriving 30 mins before closing time we had the personal attention of one of the salesmen who asked questions to work out what type of mattress might be most suitable for us. He then took us... もっと見る
企業が回答しました
The sales advisor (John), was extremely helpful and professional, made my experience easy and fuss free. Not over selling anything or overbearing, straight to the point and 100% about myself and my wi... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Altrincham について
当該企業による記述
連絡先
Unit 2 Bridgewater Retail Park, Manchester Road, WA14 5PZ, Altrincham, Cheshire, 英国
- 1619282704
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good selection
They had one of all the mattresses I wanted to try, available in the shop. And it's a nice shop, too.
Downsides - lots more paperwork than I expected (it feels like buying a car) and you have to wait weeks and weeks for the mattress to actually be delivered.

Bensons For Beds - Altrincham からの回答
No one in the store to begin with and I…
No one in the store to begin with and I was left to my own devices. The staff member did appear and apologise as someone had phoned in sick and he had to see to a delivery.

Bensons For Beds - Altrincham からの回答
Horrible mattress
Horrible mattress! I spent 1500 to buy this mattress and after a week mattress started sinking in my back. My back is ruined. I called the company they sent someone to check but he claimed everything seems fine and they wont do anything about it. Please don't waste your hard earned money on this IGEL MATRESSES.

Bensons For Beds - Altrincham からの回答
Friendly knowledgeable helpful staff
Made welcome by Becca and her manager at Altrincham store. Very helpful to find us the mattress and bed frame we were looking for.
We had looked online at what we wanted and it was a fairy simple process to complete our order.
Thanks all round.

Bensons For Beds - Altrincham からの回答
The staff were so helpful listening to…
The staff were so helpful listening to what your problem was and giving you good advice in picking the right mattress.
Would recommend Bensons to all my friends

Bensons For Beds - Altrincham からの回答
Very helpful and friendly service and…
Very helpful and friendly service and advice which allowed us to take our time and make the right decision
Janet was amazing

Bensons For Beds - Altrincham からの回答
Deceived asthmatic!
I am asthmatic, so after reading some reviews about the mattress I wanted to buy, I visited my local store in Altrincham to decide if it was the right choice. I was told that reviews are mostly when people are not happy. As the mattress was on show in store and I was told that the "off gassing is just the fire retardant and all mattresses are sprayed with it"! I trusted the manager Chris who reassured me it was not an issue - even though I explained again I had Asthma. After 3 days of fully ventilating my spare room with open windows (even though it's so cold) - fans - the toxic smell is still so bad it has made me so wheezy and I can't risk sleeping on this mattress! I closed the windows overnight for 6 hours and the smell hit me again. I had to use 3 times my normal inhalor to stop the wheezing! I could have bought a similar mattress online, but I trusted the name of Benson! I am not willing to pay 10‰ of the price I paid when I clearly told more than 2 members of staff including the manager that I had health issues!!! Disgusted with the whole process!

Bensons For Beds - Altrincham からの回答
Knowledgeable and helpful store staff
Knowledgeable and helpful store staff. Accurate delivery information and excellent product.

Bensons For Beds - Altrincham からの回答
Great service
Great customer service from Chris very knowledgeable about the various mattresses he took time to show & explain also more importantly he listened to our needs & found us a suitable mattress.

Bensons For Beds - Altrincham からの回答
The salesman was extremely helpful and…
The salesman was extremely helpful and polite. He made my day

Bensons For Beds - Altrincham からの回答
Walked into store and we were met by…
Walked into store and we were met by Jonathon , who was absolutely amazing- I am very fussy with beds and he was very patient and have to say he knew the perfect mattress that suited me !!

Bensons For Beds - Altrincham からの回答
Bed purchase
From the moment we stepped into our local store, Jack the sales person, was welcoming, patient and happy to answer any questions. He was a professional & courteous, making it a pleasant and stress free experience. His accurate guidance, enabled me to buy with confidence, the best bed to serve our needs. Given the high level of service, we will no doubt return for future business.

Bensons For Beds - Altrincham からの回答
Horrrrrrrrrible quality!!!!!!
Horrrrrrrrrible quality!!!!!!
We bought a bedroom from Benson for beds a year ago, a few days ago we started smelling mold in our bedroom after inspecting the walls, carpet, window, curtains, and everything else in the room and finding nothing we started inspecting the bed and side tables and LOOOK AT THE HORRORS WE FOUND !!!!! HORRIBLE WOOD WITH MOLD SPOREA AND MOLDY FABRIC. This is a horror show. We’re expecting a baby soon and now we have to throw away a bedroom we paid almost €2k on !!!!!! Do not buy from this shop. Its a health hazard !!!! There is literally no mold anywhere else in the room and we keep a very neat clean house! We vacuum the bed frame from dust every week!!!! laaaaaast thing we expected was that we were sleeping on a mold bomb!

Bensons For Beds - Altrincham からの回答
Tempur mattress
Purchased a Tempur mattress today from Altrincham. Excellent service and knowledge. We had done some research and our assistant totally put our minds at rest and confirmed our choice. Would definitely recommend.
Looking forward to a good nights sleep!

Bensons For Beds - Altrincham からの回答
Staff were great
Staff were great. We made it clear on arrival we wanted to be left alone. Got the info we needed. In & out in 60 mins

Bensons For Beds - Altrincham からの回答

Bensons For Beds - Altrincham からの回答
Helpful staff
Jack was really helpful in making sure we got the right bed. Didn't make us feel like he was trying to up sell us what we didn't need and helped us get the best price. Excellent range in the shop.

Bensons For Beds - Altrincham からの回答
Bensons for beds customer
Super service from the moment I walked into bensons for beds in altrincham !! I spoke to chris and I am happy with the time he took to find a mattress that felt comfortable for me !!

Bensons For Beds - Altrincham からの回答
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