Wendy assisted us at the Ashford store. She was friendly and professional and helped us choose the right bed and frame combination to meet our needs. The only reason I wouldn't give 5 stars is because... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were very happy with our experience of buying a new bed at Benson for Beds at Ashford in Kent . The whole process of using the trial mattress and the help in choosing the right mattress for our nee... もっと見る
Staff very welcoming and ready to help with our purchase. We knew mainly what we were looking for and given all the options. Tom particularly knowledgeable in our local store . All prices given with n... もっと見る
企業が回答しました
Jon was amazing, gave us time to look and decide then helped us with payment, Jon was polite, helpful and understanding, thanks again Jon
企業情報
Bensons For Beds - Ashford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, 英国
- 1233646246
4.8
優良
511件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchasing the beds at the Ashford…
Purchasing the beds at the Ashford store, I had an excellent experiences, lots of information and advice for choosing the right beds for us.
Setting up the beds
Brad and Morgan were excellent throughout the whole process from taking the beds away and building the new ones. They were very hardworking, professional and all times.
2026年3月8日
Bensons For Beds - Ashford からの回答
Thank you so much for your wonderful review! I’m really pleased to hear you had such an excellent experience at our Ashford store, and that the team were able to give you plenty of information and advice to help you choose the right beds — that’s exactly what we aim for.
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care
Very happy with the bed choice
Very happy with the bed choice, John the salesman was very helpful. The delivery was on time, n they delivered it very professionally
2026年3月6日
Bensons For Beds - Ashford からの回答
Thank you so much for your lovely review! I’m really pleased to hear that you’re very happy with your new bed choice and that John was so helpful during your visit. It’s great to know your delivery arrived on time and was handled professionally too.
Sleep well,
Megan at Customer Care
Great service from the start to end
Great service from the start to end, very present staff at Ashford
2026年3月8日
Bensons For Beds - Ashford からの回答
Thank you so much for your lovely review! I’m really pleased to hear you received great service from start to finish, and that the staff at our Ashford store were so pleasant throughout your experience. That’s exactly what we aim to provide.
If there’s anything more we can help with, please feel free to get in touch,
Megan at Customer Care
Bensons For Beds - Ashford からの回答
Thank you so much for your lovely feedback! We're delighted to hear you received excellent service from start to finish. – Megan at Customer Care
The service was really good
The service was really good, from the shop Tom was really good and patien. Showed me different beds and even did the measurements for me to make sure it fits. The delivery team where also just as good, very efficient and left the room tidy and they were really friendly.
2026年3月2日
自発的なレビュー
Bensons For Beds - Ashford からの回答
Jose,
We appreciate your positive feedback! We're happy to hear that you received excellent service in our store and that our team member was helpful and patient. It's also great to know that our delivery team was efficient and friendly.
Stewart - Team Bensons
Brilliant service from shopping in…
Brilliant service from shopping in Ashford Kent store to delivery .
2026年2月26日
Bensons For Beds - Ashford からの回答
T . Ferrell,
We're happy to hear that you had such a brilliant experience, from shopping to delivery. Thank you for your positive feedback; it means a lot to us.
Team Bensons
Friendly and helpful staff
Friendly and helpful staff, lots of beds to choose from and competitively priced. No hassle purchase and good finance options.
2026年2月24日
Bensons For Beds - Ashford からの回答
Mr John Jones,
We appreciate your positive feedback! We're so glad you found our staff helpful and friendly, with a wide selection of competitively priced beds and good finance options.
Team Bensons
Super helpful staff. Loving the bed and my sleep
It's just under a week the bed is delivered. Until now everything from the staff at store helping us choose the right bed with mattress and delivery date/assembly/ binning our old mattress... have been top notch . We bought the motorised storage bed. The functioning is good. The mattress is very very comfy. But its only under a week now. So cannot fully say about the product itself. So far so good! 5 star to all the staff who helped us in the process.
2026年2月28日
Bensons For Beds - Ashford からの回答
Josh,
We're happy to hear that our staff provided you with a top-notch experience! We appreciate your feedback on the motorized storage bed and the mattress. We're glad you find them comfy, and we appreciate you sharing your initial impressions. Thank you!
Team Bensons
Excellent service!
The assistant Tom was very good with explaining everything and showing us the various options for the type of mattresses we needed to replace. He gave us plenty of time and space to discuss privately and ask questions before making a decision.
We were very pleased with the service we received from Tom, an asset to your company!
2026年2月26日
Bensons For Beds - Ashford からの回答
Thank you so much for your lovely feedback Jean! We’re delighted to hear Tom took the time to explain everything clearly, show you all the options, and give you the space you needed to decide. We’re so pleased you were happy with the service—Tom will be thrilled to hear your kind words! Megan at Customer Care😊
From walking into the store to having…
From walking into the store to having out new products delivered and installed was a pleasure!
Salesman in store,Jon,couldn't have been more helpful, without pressure. Took time to find out our requirements and walked up through a number of options. Delivery guys, Jack and one other, were brilliant,taking out old products and taking time to show off the newly installed ones. Couldn't fault the service at all.
2026年2月23日
Bensons For Beds - Ashford からの回答
Thank you so much for this fantastic review!
We’re delighted to hear your experience was a pleasure from the moment you walked into the store to the delivery and installation. Jon will be thrilled to know his friendly, pressure‑free guidance helped you find exactly what you needed. And we’re so pleased Jack and the delivery team took great care with the old items and made sure everything was set up perfectly. Couldn’t ask for kinder feedback — thank you,
Megan at Customer Care😊
The guys were good
The guys were good, delivered the bed to the room. Unlike the online description, there were no overshoes used and no gloves. They did however bring everything in before wiping their feet to deliver the items upstairs.
In store Wendy was great and it was her service which made the sale. She listened to what we wanted and did not try to sell us something different.
2026年2月22日
Bensons For Beds - Ashford からの回答
Hello Mr Ellis,
We appreciate you sharing your feedback. We're glad the delivery team brought the bed to your room and that you were happy with the service in store. We'll address the delivery concerns to ensure a better experience in the future,
Megan at Customer Care
Great shop assistant, she was very helpful and listened to what I needed
When i went to Benson for beds in Ashford I spoke to a lady and told her I needed a new mattress because mine was to firm, she showed me a few mattresses that would be good for me and I picked one, I did the pay monthly interest free which really helps, I also got 2 new pillows, I tried the pillows in store and found a very comfy one, however when I received the pillows they was not the same, the ones I tried were not thick at all but the ones I recieved were to big and thick so I won't ever order pillows from a bed store again, hopefully i can return them or that is £110 wasted on 2 pillows that i can not physically use, popped into the shop and the assistants gave me some great advice on how to adjust my pillows
2026年1月30日
Bensons For Beds - Ashford からの回答
Thank you for your detailed review! 😊 We’re really glad to hear that your experience in our Ashford store was helpful, and that the team were able to guide you to a mattress that suited your comfort needs. It’s also great to know that the interest‑free monthly payments were useful for you.
Thank you again for sharing your experience — your feedback is truly appreciated,
Megan at Customer Care
Customer advice
Customer advice. After sales service from delivery team who were friendly and helpful.
2026年2月16日
Bensons For Beds - Ashford からの回答
We're happy to hear that you found our team friendly and helpful and that you received excellent customer advice and after-sales service. Thank you for your positive review – Lauryn at Customer Care 💜
Easy to order
Easy to order, delivered and put together with ease. Great service all round.
2026年2月14日
Bensons For Beds - Ashford からの回答
We appreciate you sharing your feedback! We're so happy to hear the order was easy, delivery smooth, and assembly went well.
Bensons For Beds - Ashford からの回答
Thank you for your positive feedback, It really does mean a lot
Stewart Team Bensons
A professional service.
Good price and quality and they delivered when they said they would as well as taking our old mattress away for recycling.
2026年2月8日
Bensons For Beds - Ashford からの回答
We're happy to hear that you are satisfied with the price and quality! We're also glad that we delivered on time and removed your old mattress for recycling. Thanks for your feedback.
Jon was very polite and helpful
2026年2月7日
Bensons For Beds - Ashford からの回答
We appreciate you sharing that our staff was polite and helpful! We are happy to hear about your positive experience.
I liked the way no one pounced on us…
I liked the way no one pounced on us while we were browsing but it was great the way Jon seized the opportunity to explain to us about pressure points on the mattress we were trying. Finding the bedstead and head board we were happy with just fell into place with the help he provided. He helped us no end. Very informative and so keen in his job.
Thank you very much.
Sharon.
2026年1月31日
Bensons For Beds - Ashford からの回答
We're happy to hear that you appreciated the browsing experience and the informative explanation about pressure points. It's great to know that finding the right bedstead and headboard was made easier with the help provided. Thank you for your positive feedback.
Very happy with our experience
Very happy with our experience. Tom the store manager was most helpful with our purchase. Thank you. 😊
2026年1月27日
Bensons For Beds - Ashford からの回答
We appreciate you sharing your experience! We're so happy to hear that you found our store helpful with your purchase and that you are happy with our service.
Staff were very helpful and friendly
Staff were very helpful and friendly. Was not rushed. Shop was clean and well looked after. Would use Bensons again
2026年1月25日
Bensons For Beds - Ashford からの回答
We're happy to hear that our team was helpful and friendly, and that you didn't feel rushed. We appreciate your feedback regarding the cleanliness of our shop!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。