It's been so long I've forgotten her name but the lady who helped me find the right bed for me was both lovely, and helped me find exactly what I needed, I've never slept better. Great experience fro... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Perfect customer care in store. Delivery men were lovely, friendly and polite. All the packaging was taken away. Perfect service and a wonderful new bed! Very happy indeed.
From the first time I walked into the shop, I was made to feel a valued as a customer. Customer service was really great no matter what I asked, it was answered and explained to me a great service.
The staff member (Jon) who helped us did a fantastic job, gave us great advice and didn't put any pressure on us. The only reason this isn't 5 stars is due to the delivery. The delivery team de... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Ashford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 1 Gallagher Retail Park, TN23 7DH, Ashford, Kent, 英国
- 1233646246
4.9
優良
487件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service and advice very professional
Service and advice very professional
No pressure by the salesman to purchase and he was very knowledgeable and helpful
2025年6月10日
Bensons For Beds - Ashford からの回答
We're happy to hear that you found our service professional. It's great to know that our salesman was knowledgeable and helpful, with no pressure to purchase. Take care, Megan at Customer Care
Great service from Jon in the showroom
Great service from Jon in the showroom, happy with the process so far.
2025年6月12日
Bensons For Beds - Ashford からの回答
We appreciate you taking the time to share your positive experience in the showroom. We are so glad you are happy with the service and process. Take care, Megan at Customer Care
Bensons For Beds - Ashford からの回答
Thank you for your 5 stars Mrs Dorman! We appreciate you- Thanks for choosing us, Megan at Customer Care
Huge selection of beds & great customer service
We have just purchased a new mattress from Bensons; a replacement purchase for our zip & link bed (also originally bought from Bensons). The shop is great (Ashford branch), the staff are so helpful and knowledgeable. We were served again by Wendy who is so enthusiastic and happy to help. We were lucky to get a bank holiday offer which gave a big saving!
2025年5月29日
Bensons For Beds - Ashford からの回答
We're happy you had a great experience at our Ashford branch and appreciate your continued business. It's wonderful to hear the staff were helpful and knowledgeable, and that you benefited from a bank holiday offer. Thank you for your positive feedback, Megan at Customer care
We found the sales colleague Kaleigh to…
We found the sales colleague Kaleigh to be polite, friendly and her product knowledge was exemplary. It was Kaleigh's professionalism that made our mind up that Bensons for Beds in Ashford was the right company for us to place our order with.
2025年5月16日
Bensons For Beds - Ashford からの回答
Thank you so much for your positive review! We are thrilled to hear that Kaleigh's professionalism and product knowledge made a lasting impression on you. We take pride in our team's dedication to providing excellent service and we are grateful for your business. Sleep well on your new bed from Bensons for Beds in Ashford.
The staff at Bensons Ashford Kent…
The staff at Bensons Ashford Kent listened carefully to my special requirements and were able to quickly show me suitable bedframe/mattress for my wife (now in hospital). She was able to approve the new bed from illustrations supplied by Bensons and also had very useful briefing by phone by staff.
Bensons have been most helpful in arranging rapid dismantling of old Edwardian bed (which has been done very satisfactorily).
2025年5月16日
Bensons For Beds - Ashford からの回答
Thank you for your kind words! We are thrilled to hear that our team at Bensons Ashford Kent was able to meet your specific needs and provide you with a suitable bedframe and mattress for your wife. We hope she enjoys her new bed and we are always happy to assist with any special requests. Thank you for choosing Bensons and we wish your wife a speedy recovery.
Bensons For Beds - Ashford からの回答
Thank you so much for your kind words, we are so happy to hear that Tom provided you with excellent service. We strive to have knowledgeable, friendly and helpful staff to ensure a positive experience for all of our customers. We appreciate your feedback and look forward to assisting you again in the future.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff - would highly recommend - thank you
2025年5月8日
Bensons For Beds - Ashford からの回答
Thank you so much for the kind words! Our team takes pride in their knowledge and their commitment to providing helpful service. We really appreciate your recommendation.
Jon was very helpful and we were gently…
Jon was very helpful and we were gently guided and made our decision he was very professional
2025年5月4日
自発的なレビュー
Bensons For Beds - Ashford からの回答
Thank you for the kind words, Jon is an expert at providing top-notch guidance and professionalism to our customers. We are glad to hear that he was able to assist you in making the best decision for your needs.
Sleep well, Team Bensons💜
Bensons For Beds - Ashford からの回答
We are so glad to hear that our service was helpful and provided you with a great experience. Thank you for choosing us and for taking the time to leave a review! We look forward to continuing to exceed your expectations.
Sleep well, Team Bensons💜
frendly staff
frendly staff , helped me and my partner choose a good bed and mattress within our budget helped us through every step of the way , we were very impressed with the amout of choice we could have and variety of colours as well , high reccommend to anyone who is after a new bed
2025年4月30日
Bensons For Beds - Ashford からの回答
Thank you for the kind words! We are happy to hear that our staff was helpful in finding the perfect bed and mattress for you and your partner. Our goal is to provide a wide variety of options at affordable prices. We appreciate your recommendation and look forward to seeing you again in the future.
Sleep well, Team Bensons💜
So impressed with the service at…
So impressed with the service at Bensons. Very helpful and rjeee was no pressure to buy. Definitely recommend
2025年5月1日
Bensons For Beds - Ashford からの回答
Thank you for your kind words! We strive to provide exceptional service and are delighted to hear that you had a positive experience at Bensons. We appreciate your recommendation and look forward to assisting you again in the future.
Sleep well, Team Bensons💜
Thanks Kaylee
I really appreciate the time and efforts of Kaylee (sales person) at Benson for Beds at ashford. She was very kind and listened to our problems very patiently. Thanks Kaylee
2025年4月21日
Bensons For Beds - Ashford からの回答
Thank you so much for your kind words! We are delighted to hear that Kaylee provided you with great service and listened to your needs. We value our customers and strive to go above and beyond to ensure your satisfaction. Thank you for choosing Benson for Beds at Ashford!
Sleep well, Team Bensons💜
Excellent knowledge staff
Excellent knowledge staff, not to pushy gave us time and information to make up our mind
2025年4月25日
Bensons For Beds - Ashford からの回答
Thank you for taking the time to leave us a positive review! We're glad our staff provided you with excellent service and gave you the space you needed to make an informed decision. We appreciate you!
Sleep well, Team Bensons💜
Bensons For Beds - Ashford からの回答
Thank you for your kind words! We strive to provide fantastic service to all of our customers and we are glad to hear we succeeded with you. We appreciate your support!
Sleep well, Team Bensons💜
Very welcoming and really good customer service.
Very welcoming, friendly and welcoming staff. Kaylee was very helpful with everything and would recommend her. Really good customer service. Thank you.
2025年4月15日
自発的なレビュー
Bensons For Beds - Ashford からの回答
Thank you for taking the time to leave such a positive review! We are thrilled to hear that our staff, especially Kaylee, provided you with excellent customer service. We will make sure to pass along your kind words. We appreciate your recommendation and look forward to welcoming you back!
Wendy was very professional
Wendy was very professional, polite and lovely to deal with and would recommend her and Bensons for Beds
2025年4月13日
Bensons For Beds - Ashford からの回答
Thank you for your kind words! Wendy takes pride in providing exceptional service and we are thrilled to have met your expectations. Thank you for recommending us! #BensonsforBeds
Wendy - Ashford
Wendy, the customer service agent was fantastic. She was knowledgable and not pushy but good sales tactics.
The purchase procedure was quick and delivery time is less than three weeks which was better than expected.
2025年4月10日
Bensons For Beds - Ashford からの回答
Thank you so much for your kind words! We're glad Wendy provided excellent service and made your purchase experience quick and easy. We strive to exceed expectations and we're happy to have met yours. Thank you for choosing us!
OFFER GOOD DEALS
Friendly staff, good services. I’ve got really good deals in bundle, so I would recommend my friends.
2025年3月29日
Bensons For Beds - Ashford からの回答
We appreciate you highlighting our friendly staff and good services! We're happy you got great bundle deals and would recommend us to your friends. Thank you, Megan at Customer Care
Fantastic experience purchasing our new…
Fantastic experience purchasing our new frame and mattress staff were above and beyond helpful. Offering us a massive discount 10/10 from me !!
2025年3月26日
Bensons For Beds - Ashford からの回答
We are happy to hear that you had a fantastic experience purchasing your new frame and mattress. We appreciate your kind words and are glad our staff were helpful! Take care, Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。