Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... もっと見る
企業が回答しました
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP Maidstone, Kent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Assistant Tailee attentive and knowledgeable. I was able to test several mattresses for comfort. She also wrote down bed and mattress sizes, ensuring they matched my bed base. I returned again to stor... もっと見る
企業が回答しました
We bought our mattress from Bensons for beds in Aylesford, Kent. We were served by Tom. He was very helpful and knowledgeable, letting us try lots of options and was not a ‘pushy salesman’. He helped... もっと見る
We initially came in from a bedroom fitting company to measure a couple of beds to make sure they would fit our bedroom. Tailie was very helpful and showed us a variety of beds with and without hea... もっと見る
企業が回答しました
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but... もっと見る
当該企業による記述
(natuzzi) Unit 6a South Aylesford Retail Park, Aylesford, ME20 7TP, Maidstone, Kent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Store representative was friendly and well informed about the products. She provided very helpful advice.
Good customer service. No pressure to buy today. Honest about discounts available. Showroom had enough selection to ‘try’. Salesperson was helpful, and knowledgeable to a point. Easy transaction, but then we paid by credit card and not their 0% finance. Not sure sales floor is ideally located, as is within a luxury Italian furniture store. Seemed a little out of place.
Going in person to Benson for Beds was well worth it. I was able to try several beds and able to mix n match to find the best bed for. The customer service I received made all the difference
Great customer service from the Aylesford team, coupled with good product knowledge. A nice showroom, with a good selection of mattresses, divans/frames and headboards to look at.
I order a bed from you they arrange for someone to come and take the other one away I had text message and emails from Benson for bed on the day before to say is everything OK for your bed to be delivered the next day yes I said in the afternoon I got a phone call saying its not in stock leaving me with no bed it was to be delivered on 19 June now it's 8 July the warehouse phone me so no bed for18 days not happy I then rang Bensons for beds and told them they have no other beds in stock all I was told sorry great customer service
All ordered over the phone and the lady was very helpful and explained things well
We were Warmly greeted by the sales person. The sales person offered lots of advice and information on our choice of bed. She was most helpful.
Very helpful and experienced staff
Had what I wanted
Made to feel at ease
I specifically asked for no surveys or marketing materials. I only wanted to buy a pillow for which i had to give them contact details. So far i have received emails and texts contrary to my choices!
Excellent service. I have mobility problems for which I use a Rollator but, because my grand daughter and great grand daughter were with me, I used the buggy for support and the man who served me walked at my speed to show the various options and explained about the various types available. There was no "pressure selling" and I made my own decision.
My experience with the advisor (forgotten his name sadly!) at Maidstone was fantastic, really knew their facts and spent time helping us find the right mattress. Guiding us and helping us meet in the middle on firmness. Would highly recommend them!
Very helpful staff with no pressure. Great knowledgeable advice.
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