Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The sales lady who assisted us in choosing our mattress was extremely knowledgeable and helpful. Everything about the mattress options was clearly explained. Information provided about insurance and d... もっと見る
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... もっと見る
企業が回答しました
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
企業が回答しました
企業情報
Bensons For Beds - Ayr について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, 英国
- 1292618293
4.9
優良
542件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons have on the whole provided an…
Bensons have on the whole provided an excellent service. The website is great for managing the delivery as far as changing delivery times and address and you can track delivery on the day. Communication was mostly great. I did want to speak to the delivery team though and was told I would get a call from them 30minutes beforehand which I didn’t. So there was a bit of a delay when they arrived which could have been avoided. But the bed was delivered and put together successfully.
2026年5月18日
Bensons For Beds - Ayr からの回答
We're so glad to hear you had a positive experience overall with our service, website, and delivery. We appreciate your feedback regarding the pre-delivery call and will review our procedures to prevent future delays. Thank you for your kind words!
Team Bensons
Found the perfect mattress for us
Found the perfect mattress for us. Friendly staff. Can't wait to get the beds
2026年5月18日
Bensons For Beds - Ayr からの回答
We're so pleased you found the perfect mattress and appreciated our friendly staff! We hope you enjoy your new beds!
Team Bensons - Jess
Super helpful staff
Super helpful staff. Knowledgable but not pushy. Well laid out store - very clean. All beds clearly marked for firmness and USPs. Pricing very clear.
2026年5月19日
Bensons For Beds - Ayr からの回答
Thank you for your wonderful feedback! We're so pleased you found our staff helpful and knowledgeable, and our store clean and well-organized. We appreciate you highlighting our clear pricing and bed markings.
Team Bensons
The process from entering your store at…
The process from entering your store at Heathfield and everything that followed to the arrival of our mattress was flawless.
2026年5月18日
Bensons For Beds - Ayr からの回答
We're so happy to hear your experience, from store visit to mattress arrival, was flawless. Thank you for sharing!
Team Bensons
Great service from start to finish
2026年5月14日
Bensons For Beds - Ayr からの回答
We're delighted you had a great experience. Thank you for sharing your positive feedback!
Team Bensons - Jess
Bensons For Beds - Ayr からの回答
We're so glad our salesperson was helpful and knowledgeable! Thank you for your kind words.
Team Bensons - Jess
Bensons For Beds - Ayr からの回答
Great to hear! 😊 Easy experience and helpful staff—thanks so much for the feedback✨
Bensons For Beds - Ayr からの回答
We're happy your purchase was hassle-free, and our sales staff were pleasant and gave freebies. Thanks for the great feedback; we appreciate it.
Team Bensons
Excellent customer service
Staff friendly knowledgeable and gave me plenty of time to decide.
2026年5月4日
Bensons For Beds - Ayr からの回答
We appreciate your feedback and we're so pleased our friendly, knowledgeable staff gave you plenty of time to decide.
Team Bensons
The member of staff in the shop was…
The member of staff in the shop was very knowledgeable and helpful. The delivery of the bed was good as well with it being no problem having to change the date. Then it being really good service in that we got a text a few days before giving me a time slot and then on the day the driver phoning to say he would be about half an hour. Great service from start to finish. This is the 2nd time I have ordered a bed from here. Last time was in about 5 years ago and actually was the same member of staff in the shop that served us.
2026年5月4日
Bensons For Beds - Ayr からの回答
We're happy to hear that the team member was knowledgeable and helpful, and that you had a good delivery experience with the date change and updates. We appreciate your repeat business and positive feedback!
Team Bensons
Good selection and helpful sales…
Good selection and helpful sales assistant Rhianon plus discounted price. Delivery and uplift was flewless and Bensons maintained communications throughout.
2026年4月30日
Bensons For Beds - Ayr からの回答
Thank you! 😊 We’re delighted you loved the selection, the discount, and Rhianon’s help—and great to hear delivery and uplift were flawless. Enjoy your new bed! 🛏️✨
The staff were amazing
The staff were amazing. They welcomed us into the shop and showed us what we wanted. They pointed us in the right direction and helped us choose the bed i bboughtwould recommend Ayr store to anybody
2026年5月1日
Bensons For Beds - Ayr からの回答
We're delighted to hear that our staff at the Ayr store were so helpful and welcoming! It's great they could guide you to the perfect bed. Thanks for recommending us!
Team Bensons
Great store service and delivery
Service recommendation received by the store manager in Ayr branch was excellent
Delivery with care and timing was great
2026年4月30日
Bensons For Beds - Ayr からの回答
Brilliant to hear! We’ll pass your kind words on to the Ayr team 🚚⭐
Sleeping well
Joanne in the shop professionally answered my questions without any pressure to purchase. The delivery arrived as scheduled and on time. Both men were respectful of me and my property leaving it all tidy, they explained the mechanics of the bed and offered advise. Very pleased.
2026年4月30日
Bensons For Beds - Ayr からの回答
Thank you for the lovely review! 😊 We’re really pleased Joanne was able to answer all your questions professionally and without any pressure. It’s great to hear delivery arrived right on time and that the team were respectful, tidy, and took the time to explain everything clearly. We’re delighted you’re very pleased — enjoy your new bed! 🛏️✨
Bensons For Beds - Ayr からの回答
Thank you! 😊 We’re so glad everything hit the mark — that really means a lot to us. Enjoy, and thanks again for choosing us! 🌟
Good service …
Delivery on time and the guys carried the bed to where we needed it, no problem and polite. Bed well packed. Delivered from a different location from where bought.
2026年4月20日
Bensons For Beds - Ayr からの回答
Thanks for the feedback! Delighted the delivery team made it easy for you ⭐
Wishing you many nights of perfect sleep ahead!
Megan | Customer Care Specialist
Bensons For Beds - Ayr からの回答
We're so happy to hear that you had a fabulous experience with your purchase and delivery! Thank you for your positive feedback.
Thank you for your positive review – Lauryn at Customer Care 💜
Excellent Service from start to finish
2026年4月18日
Bensons For Beds - Ayr からの回答
Start to finish excellence—music to our ears! Thanks for the lovely review ⭐
Looking forward to welcoming you back soon,
Megan | Customer Care Specialist
Very helpful and not harassed
Very helpful and not harassed! Only question would be that if it had been stated that the package didn't include the mattress! 🤔
2026年4月16日
Bensons For Beds - Ayr からの回答
Thanks for the lovely comments about our service. We also appreciate your feedback regarding the package contents and will use this to improve clarity moving forward,
Megan | Customer Care Specialist
Bensons beds will always be a household…
Bensons beds will always be a household name. I won’t say more, just go and experience it yourself. Cheers to the team at Ayr branch in Heathfield.
2026年3月10日
自発的なレビュー
Bensons For Beds - Ayr からの回答
Prince Arthur,
We're happy to hear that you had such a great experience with our team. Thank you for sharing your positive feedback; we appreciate it greatly!
Team Bensons - Jessica
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