Plenty of advice in store and help to choose the right mattress for our needs. Delivery drivers went above and beyond to ensure our bed was delivered to the bedroom despite limited access.
所在地
所在地を変更Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX Banbury, Oxfordshire, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Michael was brilliant. We found exactly what we needed. He was very respectful of my son, whose bed base we were choosing, as he recognised his autism and gave him clear information as well as time to... もっと見る
企業が回答しました
The young lady , Naomi, who served us at the Banbury store was excellent. Left us alone to think and try different beds and then was on hand to answer all questions advise and process order. Very h... もっと見る
企業が回答しました
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery tea... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Banbury について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 13 Banbury Cross Retail Park, Ruscote Avenue, OX16 1LX, Banbury, Oxfordshire, 英国
- 1295267193
4.8
優良
449件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Returning customers looking to upgrade…
Returning customers looking to upgrade bed. Good choice of product and not rushed to try beds. Really helpful sales person who gave good advice and recommendations.
Not given 5 stars ((yet) as items not delivered.
2026年9月9日
Bensons For Beds - Banbury からの回答
Thank you for your kind words! We're thrilled to hear you found our selection and service helpful. We strive to ensure our customers feel comfortable and informed. We look forward to delivering your new bed and hope to earn that fifth star from you!
Good customer service
Good customer service, good range of items, friendly and explained everything
2026年9月6日
Bensons For Beds - Banbury からの回答
We're delighted to hear that you received good customer service and found a great range of products to choose from! It's wonderful to know our friendly team took the time to explain everything clearly and help make your experience an enjoyable one.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Bed Order/Delivery
From choosing, ordering through to delivery and installation, Benson have been very efficient, flexible and kept us informed, especially on delivery where we were contacted at various times for update on timings which was very helpful
2026年8月31日
Bensons For Beds - Banbury からの回答
Hi Mark,
Thank you for your wonderful feedback! 😊 We're delighted to hear that your experience was smooth and positive from choosing and ordering your bed right through to delivery and installation.
It's great to know that our team kept you informed throughout the process, particularly on delivery day with the timing updates. We understand how important clear communication is, and we're pleased that these updates helped make things more convenient for you.
Thank you for choosing Bensons for Beds. We hope you enjoy your new bed and many comfortable nights ahead,
Megan | Customer Care Specialist
Great team that delivered and assembled…
Great team that delivered and assembled the bed. Good knowledge from the shop where we purchased
2026年8月29日
Bensons For Beds - Banbury からの回答
Thank you for your kind words! We're thrilled to hear that our team provided excellent service and that you are satisfied with your new bed. Your support means a lot to us, and we look forward to serving you again in the future!
Bensons For Beds - Banbury からの回答
Thank you for your kind words! We're thrilled to hear you had a great experience at our Banbury branch. Our team works hard to provide excellent service, and your feedback motivates us to keep it up. We look forward to serving you again soon!
Bensons For Beds - Banbury からの回答
Thank you for your kind words! We're thrilled to hear that you found our team helpful. Your satisfaction is our top priority, and we look forward to serving you again soon!
Bensons For Beds - Banbury からの回答
We're happy to hear our sales advice and quick delivery met your expectations. Thank you for your kind words!
Team Bensons
Bensons For Beds - Banbury からの回答
We're so pleased to hear that our team was knowledgeable about our products and very customer-friendly. Thank you for sharing your positive experience!
Team Bensons
The member of staff was very polite and…
The member of staff was very polite and knowledgeable about our items that we had chosen, we new want brand of mattress we wanted and the member of staff gave us further information on the brand which help us make our mind up to buy the mattress and the bed.
2026年8月13日
Bensons For Beds - Banbury からの回答
We're so pleased to hear that our staff member was polite and knowledgeable, providing you with helpful information that assisted your decision to purchase both the mattress and the bed. Thank you for your positive feedback!
Team Bensons
Our whole buying experience was handled…
Our whole buying experience was handled with great care with useful advice which Mandy gave without any sales pressure. We now have 4 fabulous beds and bedding for our 2 new cottages. The delivery team were great, they arrived on time and without any fuss, assembled the beds in double quick time. Great experience would definitely recommend the Banbury store and the team there. Thank you Paul & Angela
2026年8月13日
Bensons For Beds - Banbury からの回答
We're so pleased to hear about your excellent buying experience! It's wonderful that our team provided such helpful advice without any sales pressure, and that the delivery and assembly of your new beds were handled so efficiently. We're thrilled you're happy with your fabulous beds and bedding!
Team Bensons
Fantastic help and support plenty of…
Fantastic help and support plenty of beds to look at and try found the right bed for me and looking forward to receiving it.
2026年8月11日
Bensons For Beds - Banbury からの回答
We're so pleased to hear you received fantastic help and support, and that you found the right bed for you! It's wonderful that you're looking forward to receiving it.
Team Bensons
Bensons For Beds - Banbury からの回答
Hey Ms Morris,
Thank you for your wonderful review! 😊 We're delighted to hear you're enjoying your super-quality mattress and that everything arrived on time. It's also fantastic to know our delivery team were polite and professional throughout. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist
Bensons For Beds - Banbury からの回答
We're so pleased to hear you experienced first-class customer service during your visit to our store. Thank you for your wonderful feedback!
Team Bensons
Friendly Assistant,excellent service.
Friendly Assistant, very helpful and knowledgeable about the products. The whole experience was good.
2026年8月7日
Bensons For Beds - Banbury からの回答
We're so pleased to hear that you found our assistant friendly, helpful, and knowledgeable about our products. It's wonderful that your whole experience was good. Thank you for your kind words!
Team Bensons
Very reliable under no pressure to buy
Very reliable under no pressure to buy
Very helpful in all aspects. Would recommend.
2026年7月21日
自発的なレビュー
Bensons For Beds - Banbury からの回答
We're so pleased to hear you found our service reliable and helpful in all aspects, without any pressure to buy. Thank you for your recommendation!
Team Bensons
Amazing experience!
A great service from the moment we stepped into the store, to receiving our mattresses.
2026年7月5日
Bensons For Beds - Banbury からの回答
Thank you for your wonderful review! We're delighted to hear that you received great service from the moment you stepped into the store right through to the delivery of your mattresses.
Providing a smooth and enjoyable experience from start to finish is what we strive for, so it's fantastic to know we met your expectations.
Thank you for choosing Bensons for Beds, and we hope you enjoy many comfortable and restful nights ahead! 😊
Bensons For Beds - Banbury からの回答
We are so pleased our sales representative was extremely helpful. We truly appreciate your kind words and positive feedback!
In store experience was excellent and…
In store experience was excellent and the delivery was equally as good.
2026年7月4日
Bensons For Beds - Banbury からの回答
We're so pleased you found your in-store experience and delivery excellent. Thank you for your kind feedback!
Team Bensons
The guys was very experience to fix the…
The guys was very experience to fix the wardrobe,they xame on time finished within 40 minutes.it was quick with no disrurbance and tidy up evrything.really happy about the service.great job done!!!
2026年7月2日
Bensons For Beds - Banbury からの回答
We're so glad to hear our team provided such an efficient and tidy wardrobe assembly experience for you. Your positive feedback truly makes our day!
Team Bensons
So Naomi help use sort out our new…
So Naomi help use sort out our new mattress so we really wait now the delivery
2026年6月27日
Bensons For Beds - Banbury からの回答
We're so happy to hear our team helped you find the perfect new mattress! We hope you enjoy it once it arrives.
Team Bensons
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