We bought our first King Size from Bensons in 2014. It was time to change. We had no doubts about buying again from Bensons. The staff at the Barnsley branch were relaxed and let us make our own de... もっと見る
所在地
所在地を変更Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running arou... もっと見る
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... もっと見る
企業が回答しました
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
企業情報
Bensons For Beds - Barnsley について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, 英国
- 1226786512
4.8
優良
273件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very knowledgeable
Very knowledgeable, was very patient and able to answer all our questions professionally.
2026年4月29日
Bensons For Beds - Barnsley からの回答
Thank you for the lovely feedback! 😊 We’re so pleased our team were knowledgeable, patient, and able to answer all your questions professionally. That’s exactly the experience we aim to provide — thanks again for choosing us! 🌟
Bensons For Beds - Barnsley からの回答
We appreciate your positive feedback and are so pleased to hear that our helpful and knowledgeable staff provided you with a good experience.
Team Bensons
From entering the shop & staff being so…
From entering the shop & staff being so helpful to the brilliant caring delivery guys Wojciech & Brian .
Highly recommend
The quality of our new bed is second to none
2026年4月16日
Bensons For Beds - Barnsley からの回答
Thank you for your lovely feedback! We’re delighted you had such a great experience from the moment you walked in, and that our caring delivery team made such a positive impression. It’s fantastic to hear you’re loving the quality of your new bed, second to none indeed! 😊
Thank you for your positive review - Lauryn at Customer Care 💜
Bensons For Beds - Barnsley からの回答
Thank you for your kind words! We’re delighted to hear you found our team both professional and personable.
Thank you for your positive review - Lauryn at Customer Care 💜
Very helpful and knowledgeable
Very helpful and knowledgeable. We left having purchased just what we need. Communication has been fantastic, roll on delivery day...
2026年4月15日
Bensons For Beds - Barnsley からの回答
Really appreciate your review — it’s great to hear you found exactly what you needed and felt well supported throughout. Roll on delivery day,
Megan | Customer Care Specialist💤
Bensons For Beds - Barnsley からの回答
We’re very sorry to hear about this. A damaged mirror and missing clothes rail should not happen, and we apologise for the inconvenience caused.
Please contact our Customer Care team with your order details, and we’ll arrange for the missing part to be supplied and the damaged item to be resolved as quickly as possible.
Thank you for bringing this to our attention.
Team Bensons
We were met with enthusiasm from the…
We were met with enthusiasm from the sales assistant Carol. She assisted with advice where she was able and allowed us time to privately discuss our options.
2026年3月30日
Bensons For Beds - Barnsley からの回答
Thank you for your lovely feedback! We’re delighted to hear Carol greeted you with such enthusiasm and provided helpful advice while giving you time to consider your options — we’ll be sure to pass this on,
Megan | Customer Care Specialist😊
Great experience instore
Great experience instore. Delivery on time. Friendly, careful. Great beds
2026年3月29日
Bensons For Beds - Barnsley からの回答
Thank you! 😊 We’re so pleased to hear you had a great in‑store experience and that delivery was on time, friendly, and handled with care. And of course—great beds too! 🛏️✨ We really appreciate your feedback,
Megan | Customer Care Specialist💜
Excellent end to end service from…
Excellent end to end service from ordering, delivery and installation.... would highly recommend!!!
2026年3月20日
自発的なレビュー
Bensons For Beds - Barnsley からの回答
Thank you so much for giving us 5 stars Sharon! We’re delighted to hear you received excellent end‑to‑end service from ordering right through to delivery and installation. We truly appreciate your recommendation and are so glad everything went smoothly for you,
Megan at Customer care!✨
easy to choose matress
2026年3月1日
Bensons For Beds - Barnsley からの回答
Thank you for your feedback! We’re glad to hear you found it easy to choose your mattress. We really appreciate your review,
Megan at Customer Care
Can't fault them
Can't fault them. Helpful in showroom and delivery guys very friendly and well mannered. Definitely recommend 👌
2026年2月27日
Bensons For Beds - Barnsley からの回答
Michelle Pashley,
We appreciate your recommendation and are so glad you found our showroom team helpful and the delivery personnel friendly and well-mannered.
Team Bensons
Bensons For Beds - Barnsley からの回答
Rachael Hodgson,
We're so happy to hear our staff was attentive and helpful, and that you were kept updated about your delivery!
Team Bensons
Matteress No pressure selling in shop…
No pressure selling in shop knowledgeable about matteress we needed, delivered as promised kept updated all the way well impressed.
2026年3月1日
Bensons For Beds - Barnsley からの回答
lorraine ,
We're so happy to hear you were impressed with the no-pressure sales approach and the team's knowledge. We're delighted the delivery went as promised and you were kept updated.
Team Bensons
Excellent experience. Brilliant mattress
Excellent experience from entering the store to delivery of our new mattress. The staff were very helpful and patient with us while we made our selection. Full advice given but no extreme pressure to purchase. We have purchased the same before so had no doubts about the quality. We were kept very well informed of how to prepare for delivery and what to expect. Delivery date was confirmed and on the day the delivery company contacted us with a window of 40mins to arrival. On time, extremely polite and friendly, very clean & super efficient. A reminder also given on how to look after our mattress in the early stages. Since then we have enjoyed a very comfortable and relaxing sleep.
2026年2月24日
Bensons For Beds - Barnsley からの回答
Julie McNicholas,
We're happy to hear that you had an excellent experience from start to finish. It's great to know that our staff were helpful and patient while you made your selection, and that the delivery was on time and efficient. Thank you for your positive feedback regarding your comfortable and relaxing sleep.
Team Bensons
The staff were helpful in the store and…
The staff were helpful in the store and the delivery drivers were on time and pleasant
2026年2月19日
Bensons For Beds - Barnsley からの回答
Thank you for your feedback Mrs Hamby! We’re delighted to hear that the staff in‑store were helpful and that the delivery drivers arrived on time and were pleasant throughout. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Excellent communication & service.
2026年2月13日
Bensons For Beds - Barnsley からの回答
Thank you for your excellent review!
- Jessica at Team Bensons
Bensons For Beds - Barnsley からの回答
We're so glad our staff was professional and helpful! We appreciate your positive feedback and are happy to assist you.
We truly appreciate your feedback.
Megan at Customer Care
Excellent service
Excellent service. Very knowledgeable staff giving excellent advice.Outstanding delivery service
2026年2月7日
Bensons For Beds - Barnsley からの回答
We appreciate you taking the time to share your experience! We're so glad to hear our knowledgeable staff provided excellent advice and outstanding delivery.
Showed a number of mattresses before I…
Showed a number of mattresses before I made my choice. No pressure from the sales staff just helpful advice.
The delivery people were careful with my property and due to inclement weather took off their shoes in the house.
2026年2月5日
Bensons For Beds - Barnsley からの回答
We appreciate you sharing your feedback. We're happy to hear that our sales staff provided helpful advice without pressure and that our delivery team was careful with your property.
Brilliant experience with the help from…
Brilliant experience with the help from carol in store helping my grandparents choose the right bed and mattress
2026年1月26日
Bensons For Beds - Barnsley からの回答
We're happy to hear about the brilliant experience your grandparents had in our store! We appreciate you taking the time to share this positive feedback with us,
- Megan at Customer Care💜
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