We bought our first King Size from Bensons in 2014. It was time to change. We had no doubts about buying again from Bensons. The staff at the Barnsley branch were relaxed and let us make our own de... もっと見る
所在地
所在地を変更Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS Barnsley, South Yorkshire, GB
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The sales lady wasn't pushy. She gave us time to look around but kept popping back to see if we were okay and had any questions. She helped answer our questions, was patient with my son running arou... もっと見る
Greeted at door but no hovering salesperson while browsing but advice given when needed. Thoroughly explained process of sale, delivery, guarantee & return if not suitable. Marked down a star because... もっと見る
企業が回答しました
Great experience in store with helpful advice from the staff there in selecting the right bed and mattress for us. Delivery was great and the delivery drivers were friendly and very helpful.
企業情報
Bensons For Beds - Barnsley について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3b Wombwell Retail Park, Wombwell Lane, S70 3NS, Barnsley, South Yorkshire, 英国
- 1226786512
4.8
優良
273件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dealt with promptly and courteously
Dealt with promptly and courteously. Shown exactly what we were looking for
2025年11月27日
Bensons For Beds - Barnsley からの回答
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Bensons For Beds - Barnsley からの回答
Thank you for your kind words! We’re delighted to hear you received great service from our helpful and knowledgeable staff, and that you found fantastic deals. Your feedback is truly appreciated!
Thank you for your positive review Chris – Lauryn at Customer Care 💜
Great service. Very helpful
Staff were very welcoming and not pushy at all. But were there for help when required
2025年11月21日
Bensons For Beds - Barnsley からの回答
Thank you for your kind words! We’re so pleased to hear our team made you feel welcome without any pressure, while being ready to help when needed. That’s exactly the experience we aim to provide! 💜
Thank you for your positive review – Lauryn at Customer Care
Bensons For Beds - Barnsley からの回答
We appreciate your feedback and are so glad you were happy with our customer support and knowledge Mr Ingram.
We hope to welcome you back again in the future,
Megan at Customer Care
Joanne at the Stairfoot Barnsley branch…
Joanne at the Stairfoot Barnsley branch was helpful and showed me the beds I wanted to try. There was a good selection of pocket sprung/memory foam ones and with the Black Friday deal it was a great price.
2025年11月15日
Bensons For Beds - Barnsley からの回答
We're happy to hear that you found the assistance helpful and discovered a great selection during the Black Friday deal. We appreciate you sharing your positive experience with us,
Megan at Customer Care
Good communication
Good communication, delivered on time, took old mattress away very efficiently. Pleasant and friendly.
2025年11月15日
Bensons For Beds - Barnsley からの回答
We're happy to hear about the good communication, on-time delivery, and efficient mattress removal. We appreciate your positive feedback and that you found our team pleasant,
Megan at Customer Care
Excellent customer service
Very knowledgeable member of staff, Lee, at the Barnsley branch. Helpful without being pushy, friendly and polite. Took my time trying all the mattresses and I didn't feel rushed at all.
2025年11月9日
Bensons For Beds - Barnsley からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review on the service you received. Thank you, Anthea - Team Bensons
Professional service from shop…
Professional service from shop assistant also the delivery men who assembled the bed !
2025年11月7日
Bensons For Beds - Barnsley からの回答
We’re so pleased to hear that both our shop assistant and delivery team provided professional service and made sure your bed was assembled perfectly.
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Barnsley からの回答
We’re so pleased our in-store team helped you find the right mattress and made the experience smooth and enjoyable.
Thank you for your positive review – Lauryn at Customer Care 💜
Carol was very helpful
Carol was very helpful, she offered the use of the sleep machine and deep pillow for side sleepers
2025年10月31日
Bensons For Beds - Barnsley からの回答
We're happy to hear that the sleep machine and pillow enhanced your experience. We appreciate your lovely words,
Megan at Customer Care
Friendly yet remaining professional.
Friendly yet remaining professional.
All the staff were very attentive during our visit. Have bought and will buy again from this store.
2025年10月17日
Bensons For Beds - Barnsley からの回答
We appreciate you taking the time to share your positive experience with our attentive and friendly yet professional staff; we're so glad you'll buy from us again!
Thank you for your review – Lauryn at Customer Care 💜
Bensons For Beds - Barnsley からの回答
We're happy you received very good service and a good delivery on the required date. We're also glad you found our staff pleasant.
Take Care,
Megan at Customer Care
Helpful and knowledgeable staff
Helpful and knowledgeable staff. We had a good idea what we wanted and came away with what we needed at a fair and reasonable price
2025年9月24日
Bensons For Beds - Barnsley からの回答
Thanks so much for your kind words! I’m happy to hear our team helped you find exactly what you needed. Hope to assist you again soon! Take care, Megan at Customer Care.
The lady who dealt with me was very…
The lady who dealt with me was very helpful and professional, she explained everything I needed to know and would definitely go back to this branch when I need a new bed
2025年9月25日
Bensons For Beds - Barnsley からの回答
We're happy to hear that the service you received was helpful and professional. It's great to know that you would return to us when you need a new bed.
Thank you,
Lauryn at Customer Care
I recently visited the Bensons for Beds…
I recently visited the Bensons for Beds store in Barnsley, near the Tesco, and had an outstanding experience thanks to Angie. From the moment we walked in, we were allowed to browse at our own pace, and Angie approached us after a little while, which felt really comfortable. She was incredibly professional and polite, never pushy at all. Instead, she provided us with a wealth of information about the beds and guided us in a very helpful way. She even introduced us to an air pressure bed so we could understand our preferences better. Throughout the whole process, Angie was patient, attentive, and genuinely interested in finding the best fit for us. She also made sure we knew about the deals and promotions without ever making us feel pressured. It was this trust and the valuable information she shared that convinced us to purchase a king-size mattress on the spot. We absolutely feel like we made the right choice, and we can't thank Angie enough for her support. Highly recommend this store and Angie's service!
2025年9月13日
自発的なレビュー
Bensons For Beds - Barnsley からの回答
Thank you so much for your kind words about Angie and our store! We are thrilled to hear that you had an outstanding experience and that Angie provided you with excellent service. Our priority is always to guide and assist our customers in finding the perfect fit. We are glad you found the trust and valuable information you needed to make a confident purchase. Thank you for choosing Bensons for Beds, we truly value your recommendation!
Bensons For Beds - Barnsley からの回答
Thank you so much for your 5 star review Wayne. We appreciate your kind words and hope you love your new order.
Take care,
Megan at Customer Care
New mattress needed
We spoke to Angie about our need for a new mattress and she was brilliant. She took the time to coach us through the options, gave clear advice, and made the process easy. No overbearing sales patter like you get in other shops – just genuine, helpful guidance that led to the right choice for us.
2025年9月6日
自発的なレビュー
Bensons For Beds - Barnsley からの回答
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your feedback regarding the helpful guidance you received during your mattress selection. It's great to know the advice provided made the process easy for you.
Take care,
Megan at Customer Care
Bensons For Beds - Barnsley からの回答
We appreciate your feedback and are happy you found our service helpful and enthusiastic Carol. We will consider expanding our range.
Thank you,
Megan at Customer Care
Trust in the firm
Good product, good service, good deals. We always go with this firm for beds.
2025年8月28日
Bensons For Beds - Barnsley からの回答
We appreciate your continued trust in us for your bed needs. We are happy to hear you consistently receive good products, service, and deals. Take care, Megan at Customer care
I didn’t know what I needed but the…
I didn’t know what I needed but the assistant was helpful and guided me through the process by first seeing what kind of mattress I needed then helped me through the presses of purchase stress free.
2025年8月22日
Bensons For Beds - Barnsley からの回答
Thank you for your kind words! Our team is dedicated to providing exceptional service and ensuring that every customer finds the perfect mattress. We're glad to hear that you had a stress-free purchasing experience. Come back any time! #HappyCustomers #QualityService
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