Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main s... もっと見る
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The store was clean, tidy, well lit with plenty of room to move around. Product descriptions were easy to read. Sue, our salesperson was an absolute delight. Listening to what we wanted, then giving e... もっと見る
Great service and advice, even though we came to the Store multiple times until we where ready to decide and purchase our new bed. No question was to small to be asked.
企業が回答しました
We went to our local showroom, they had a massive selection of beds, the sales assistant was brilliant and obviously has been there for a while, she knew exactly what she was doing, good knowledge of... もっと見る
企業情報
Bensons For Beds - Barnstaple について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Former Rodds Electrical, Braunton Road, EX31 1GE, Barnstaple, Devon, 英国
- 1271325376
4.8
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Knowledgable and professional sales assistant
Connor was very knowledgable enabling us to chose the right bed for us. The process was unpressured and professional.
2026年6月30日
Bensons For Beds - Barnstaple からの回答
We're so pleased our team member's knowledge helped you choose the perfect bed and that you found the process professional and unpressured. Thank you for your feedback!
Team Bensons
Great service
Great service and advice, even though we came to the Store multiple times until we where ready to decide and purchase our new bed. No question was to small to be asked.
2026年6月23日
Bensons For Beds - Barnstaple からの回答
We're delighted you received excellent service and advice during your visits. We appreciate you choosing us for your new bed!
Team Bensons
Excellent service from Chloe in sales…
Excellent service from Chloe in sales and excellent delivery men. I would fully recommend Bensons for Beds- Barnstaple.
2026年6月17日
自発的なレビュー
Bensons For Beds - Barnstaple からの回答
We're so glad to hear you received excellent service from our team and delivery men. Thank you for your recommendation!
Team Bensons
Benson for Beds was very helpful and…
Benson for Beds was very helpful and the delivery team was excellent.
2026年6月15日
自発的なレビュー
Bensons For Beds - Barnstaple からの回答
We're so pleased our team and delivery service were excellent! Thank you for your feedback.
Team Bensons
Your delivery people were rude not…
Your delivery people were rude not wanting to take our new mattress up 2 flights of stairs claiming they were tired.
2026年6月8日
Bensons For Beds - Barnstaple からの回答
We are truly sorry to hear about this experience. We are addressing this with our delivery team to prevent future occurrences.
Team Bensons
10/10
Kept me informed of delivery time. Courteous despite a long journey delivering to small villages in a huge truck, holiday traffic and hot weather. We assumed our mattress would be delivered to main store and forwarded to us in a smaller vehicle. 10 out of 10 to delivery men John and Tom who also removed our old mattress. They then went to Barnstaple store before a long journey home which l anticipate would have taken them well into the evening with Friday traffic on a bank holiday weekend
2026年5月22日
Bensons For Beds - Barnstaple からの回答
We're so glad to hear about your positive delivery experience, especially given the challenging conditions. It's wonderful that our team kept you informed and provided such courteous service. We appreciate you recognizing their hard work.
Team Bensons
Very friendly helpful showroom…
Very friendly helpful showroom assistant-Sue. Left us alone to look around but immediate help and information when required.
Surprising amount of choice of beds in showroom.
Good location for us
2026年5月19日
Bensons For Beds - Barnstaple からの回答
We're so pleased you found our showroom assistant friendly and helpful, providing assistance when needed. It's great to hear you appreciated our bed selection and convenient location!
Team Bensons
Bensons For Beds - Barnstaple からの回答
Thank you! 😊 We’re really pleased to hear you received very good service and that delivery was right on time, clean, and tidy. We appreciate your feedback! ⭐
Five stars for sales lady Chloe
Five stars for sales lady Chloe, she couldn’t have been more helpful.
I did purchase a mattress but I was very disappointed that you did not have a small double divan type bed with a foot board. I have to buy a bed from elsewhere, where there are plenty on offer.
2026年5月8日
Bensons For Beds - Barnstaple からの回答
We're glad to hear that our sales team was so helpful! We appreciate your mattress purchase. We're sorry we didn't have the specific bed you wanted and that you had to shop elsewhere. Thank you for your feedback.
Team Bensons
Bensons great service throughout.excellen service.
We have had excellent service throughout our experience with Bensons. From our purchase through to delivery. Guys delivering the mattress phoned in advance and delivered on time. They were very careful, polite and informative. Difficult to fault any part of the process. Would strongly recommend.
2026年4月30日
Bensons For Beds - Barnstaple からの回答
We're happy to hear you received excellent service from purchase to delivery! It's great the delivery team were careful, polite, and informative. We appreciate your recommendation and positive feedback!
Team Bensons
Amazing experience and very easy Our whole experience was great Sue was…
Our whole experience was great Sue was so helpful knowledgeable and patient and Josh and Austin were very polite and helpful delivering the mattress
2026年4月27日
Bensons For Beds - Barnstaple からの回答
Thank you for your lovely feedback! We’re delighted Sue was so helpful and that Josh and Austin provided such polite, friendly delivery service 😊
Staff had time and were very helpful and informative to lead us to our sale of products required.
All staff within the store of Bensons in Barnstaple were very helpful even the lady who took my initial phone call with the advice I required which was helpful as your store was our nearest and it was an hours drive away.
When we arrived at the store we were assisted in our sale by Connor who helped us with our enquiries, he was helpful , very informative on the products allowed us time to make our choices and we the bought the products we needed.
2026年4月9日
Bensons For Beds - Barnstaple からの回答
We’re delighted to hear that your experience at our Barnstaple store was so positive from start to finish. It’s wonderful to know our colleague on the phone provided helpful advice ahead of your visit, especially with the long journey. We’re also pleased that Connor supported you so well in store — offering clear information, answering your questions, and giving you the time you needed to make the right choices. Thank you for sharing such thoughtful feedback.
💜 Thank you for your positive review – Lauryn at Customer Care
Salesman made it easy to make the right…
Salesman made it easy to make the right choice for us.Conner knows his job
2026年3月29日
Bensons For Beds - Barnstaple からの回答
Thank you for your feedback! 😊 We’re so pleased to hear Conner made it easy for you to choose what was right for you. His knowledge and support really do make a difference—we’ll be sure to pass this on to him,
Megan | Customer Care Specialist⭐
Great experience in the Barnstaple…
Great experience in the Barnstaple store with Susan. Really helpful and super friendly! Would recommend!
2026年3月30日
Bensons For Beds - Barnstaple からの回答
Thank you for the lovely feedback Mollie! We’re so glad you had a great experience with Susan in our Barnstaple store — helpful, friendly service at its best. Thanks for the recommendation,
Megan at Customer Care🛏️✨
New bed purchase
We received excellent service and support when we were shopping for a new bed, really friendly and helpful.
2026年3月30日
Bensons For Beds - Barnstaple からの回答
Lovely to hear! Thanks for the kind words, we’re glad the team could help 😄
Looking forward to welcoming you back again soon,
Megan | Customer Care Specialist✨
Friendly knowledgeable staff
Friendly knowledgeable staff, and very well informed of or order from the beginning to delivery
2026年3月26日
Bensons For Beds - Barnstaple からの回答
Thanks for the lovely feedback—our team loves keeping customers informed every step of the way!
We're always here if you need anything else,
Megan | Customer Care Specialist💜
Very good sales person when buying bed
Very good sales person when buying bed, delivery dxcellent
2026年3月12日
Bensons For Beds - Barnstaple からの回答
Thank you for your fantastic review Helen! We’re so pleased you had a great experience with our sales team, and wonderful to hear your delivery was excellent too!
Until next time, take care,
Megan at Customer Care!💤
Polite, friendly,informative staff
From the time you enter the shop, you are not rushed, left to have a good look around, then when you are ready for help, staff are, polite, helpful, infomative, and friendly, the delivery men Graham, and Reece, were polite, friendly, very helpful, even vacumed up the bits after assemly of bed.Thank you.
2026年2月22日
Bensons For Beds - Barnstaple からの回答
Dee,
We appreciate you taking the time to share your experience. It's great to hear that you felt comfortable browsing and that our team were helpful, polite, and informative when you needed assistance. We're also delighted the delivery team were so helpful and considerate. Thank you!
Team Bensons
Graham & Reece, thank you
Graham & Reece were very polite, offered to wear shoe coverings, which I felt was very respectful, job done in no time. Old mattress gone and new one delivered. Thank you guys, you were great 😊
2026年2月19日
Bensons For Beds - Barnstaple からの回答
Thank you for your lovely review! 😊 We’re delighted to hear that Graham and Reece were so polite and respectful — offering to wear shoe coverings and getting everything done quickly and smoothly. It’s great to know your old mattress was taken away and the new one delivered with no hassle. We’ll be sure to pass on your kind words — they’ll be thrilled,
Megan at Customer Care
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