Cant fault the staff, Decent selection of mattresses. No drawn out process when it came time to order. Expected a quicker delivery date but the timescale they gave wasn't that bad.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Steffanie made our experience great, we walked in with our son knowing we only had that day free to find a bed. She made our son feel welcome while helping us decide on the right mattress for us. She... もっと見る
企業が回答しました
From going into store to receiving my product I was kept up to date every step of the way . Thank you Bensons’s my furniture is beautiful.
Good service from. The team at Bishop Auckland Plenty of updates for when the new bed got delivered...great communication. Delivery men were exceptional. Would recommend
企業情報
Bensons For Beds - Bishop Auckland について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, 英国
- 1388606572
4.9
優良
326件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The Brilliant Benson for Beds
After suffering from backache following surgery in 2020, my mattress just didn’t support my needs any more. We called in at Bishop Auckland branch and was shown around by Jasmine who was very knowledgeable and understood our needs. We tried 5 mattresses in total and over the hour we spent there, kept going back to the I-Gel Firm 2050. Jasmine didn’t hurry us or try to sell us the most expensive, she was very patient and just guided us when needed. When the mattress arrived we were so worried because my husband hadn’t had back issues and was comfy with the old mattress and what if he developed problems with changing it. We took the 40 night trial terms to cover these worries. The first 3 nights he had mild issues and mine issues seemed to almost disappear. Now three weeks on and he’s as comfortable as before and my back issues have all but disappeared. It’s the comfiest mattress ever and I’d highly recommend it. Thank you Jasmine and Bensons for making life just that little bit better. A seamless service and we also saved £330 in the March sale so bonus all round. P.s we won’t be needing that 40 night trial haha!
2024年3月3日
自発的なレビュー
Excellent service
Excellent service in store, good communications whilst awaiting delivery and excellent delivery by Scott and Harry.
The bed frame I ordered was easy to assemble using the detailed instructions and is excellent quality
2024年4月15日
The staff were very helpful they gave…
The staff were very helpful they gave good reductions and added extras such as mattress protecters and gave various discounts. I was kept informed regarding the delivery process.
2024年4月20日
Fleetwood Benson for Beds
They were extremely helpful,friendly but professional and didn't try to push you into buying the most expensive product they tried to find the best product for us.
2024年3月30日
Very helpful staff
2024年3月23日
The lady who helped me choose was very…
The lady who helped me choose was very helpful and professional
2024年3月26日
Name calling absent staff member
Upon entering the shop the pushy sales girl immediately pounced on me, I had just got through the door. Less than a minute later a guy walked in and had a brief conversation with her, slagging off a store colleague that was not in, to which they both had a laugh at the name he'd made up for her. What an absolute disgrace.
Pushy sales girl Jasmine, wanted to know what I wanted, was I looking for something in particular, did I have an idea of what I wanted. Skilled at harassing a customer. I knew exactly what I wanted, I did say I was fine and didn't need help, but still she persisted. I was sharp after the next ambush but that didn't deter her. Then she needed my details for an invoice which was unnecessary. At this point the short plump guy intervened feeling he had to have his input and and felt it necessary to explain the purpose of an invoice. Clearly ignored by me checking an email he shut up and carried on ripping up boxes. What a plonker.
Awful staff, save yourself the bother and go elsewhere.
2024年3月20日
自発的なレビュー
Very helpful and professional staff
Very helpful and professional staff. Very informative and helpful in assisting us with our choice of beds. Would recommend this outlet to my friends and family.
2024年3月12日
Good experience
Jasmine was very helpful and answered every question, she was very knowledgeable about products we looked at
2024年3月12日
Absolutely fantastic service & customer care
Really great service right from the start & we were made to feel very welcome from the minute we walked in the door. Nothing was too much trouble for Stephanie & she assisted us through the whole experience from choosing the right bed for our little 2 year old, to helping with picking a new headboard, pillow, quilt & mattress protector.
Because of Stephanie's help we even bought 2 new matresses for our other 2 little ones as we were made to feel so welcome & at ease dealing with her.
2024年3月1日
Friendly helpful service from your…Staff
Friendly helpful service from your assistant Lynne not pushy just polite and knowledgeable.
2024年2月29日
great service and better prices
2024年3月3日
I went in knowing exactly which bed I…
I went in knowing exactly which bed I wanted. The transaction was done a dusted in 15 minutes. No wasting of my time. Great service!
2024年2月23日
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