Bensons For Beds - Bishop Auckland レビュー 

353
•
TrustScore 5段階評価の5

4.9

Unit 2 Watling Road, Fylands Drive, DL14 9AH Bishop Auckland, County Durham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Staff at the Bishop Auckland branch were very helpful. We bought the bed, mattress, duvet and pillows while there was a promotion on and made quite a saving. I had to push the delivery back a little... もっと見る

企業が回答しました

5つ星のうち5の評価

The service was brilliant and Gemma was so efficient, informative and pleasant and spent a long time helping us to choose the right mattress. The delivery men were also very pleasant and experienced a... もっと見る

企業が回答しました

5つ星のうち5の評価

Great purchase from start to finish. Sales assistant was very helpful and informative. Delivery team were excellent with attention to detail on installing and instructions for care. Very respectf... もっと見る

5つ星のうち3の評価

Well i do think when buying a bed they tell you that you are paying for the cleaning product instead of us presuming it was with the bed .

企業が回答しました


企業情報

  1. 寝室家具店
  2. ・
  3. ベッド専門店
  4. マットレス専門店
  5. 寝具店

Bensons For Beds - Bishop Auckland について

当該企業による記述

Information written by the company Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online. With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.

連絡先

  • Unit 2 Watling Road, Fylands Drive, DL14 9AH, Bishop Auckland, County Durham, 英国

  • 1388606572

4.9

優良

TrustScore 5段階評価の5

353件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(353)

過去12か月のレビュー数: 26,637件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from initial purchase…

Excellent service from initial purchase in store to communication from aftersales and delivery. Would definately use again.

2026年7月16日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased you received excellent service from your initial purchase in-store to the communication from our aftersales team and delivery. It's wonderful to hear you would definitely use us again. Thank you for your kind feedback!

Team Bensons

5つ星のうち5の評価

Helpful Assistant Steve who was able to…

Helpful Assistant Steve who was able to assist us in purchasing a bed that suited our requirements without any sales pressure. Very professional, personal service.

2026年7月7日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased you received professional and personal service from our assistant. It's wonderful to hear they helped you find a bed that suited your requirements without any sales pressure.

5つ星のうち5の評価

Fantastic staff, great service and one of rhe best customer experiences ive had in a shop.

We called into the bishop auckland store over the weekend and purchased a bed, mattress and childs mattress. We were greeted by a staff member (steph) who was really knowledgeable on the products and was great help selecting the right products but was also fantastic with our little girl, she was brilliant the whole time we were there with us and our little girl who took a liking to her. Nothing was too much hassle and made it so much easier for us, one of the best store experiences ive had in a long time.

2026年7月5日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We are so pleased to hear about your excellent experience in our store! It's wonderful that our team member was so knowledgeable and helpful, making your shopping experience enjoyable for both you and your little one. Thank you for your kind words.

5つ星のうち5の評価

The A team

From my visit to Bensons at Bishop Auckland, ordering what I wanted from Gemma, delivery, taking away my old bed and having my new bed assembled where I needed it, in spite of really awkward stairs to manoeuvre furniture up and down it was no problem to the two delivery guys Andy Mac and Andy P - they were fantastic. I couldn’t have wished for anyone better.

2026年7月8日
自発的なレビュー
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear you had such a positive experience with us! It's wonderful that our team provided great service from ordering to delivery and assembly, even with challenging stairs. We're glad our delivery team was fantastic!

5つ星のうち5の評価

Paul and Lewis !

Paul and Lewis !
What a team
Great guys who kept us updated, turned up on time ..... assembled everything and cleaned up a treat.

Well mannered super friendly helpful delivery team - a rare thing these days .

Well done Paul and Lewis and Bensons for beds - 10/10 brilliant service

Thankyou

2026年7月8日
自発的なレビュー
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear about your excellent experience with our delivery team! It's wonderful that they kept you updated, were punctual, and left everything tidy. We appreciate your kind words about their friendly and helpful service.

5つ星のうち5の評価

Very good customer service

Very good customer service, I was kept informed during the whole process. We didn’t have to wait for delivery too long either. Very happy with my new divan and mattress. Will use again.

2026年7月5日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear you received very good customer service and were kept informed throughout the process. It's wonderful that delivery was quick and you are happy with your new divan and mattress!

5つ星のうち5の評価

very simple and easy for me to order…

very simple and easy for me to order and i like the fact my old mattress will be recycled

2026年7月8日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased you found the ordering process simple and easy, and we're glad you appreciate our mattress recycling service. Thank you for your feedback!

5つ星のうち5の評価

Everything was spot on from ordering to…

Everything was spot on from ordering to when goods were delivered

2026年7月5日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear that everything was spot on from your order to the delivery of your goods. Thank you for your feedback!

5つ星のうち5の評価

When we entered the store we were…

When we entered the store we were greeted by a member of staff in a friendly manner who came across as knowledgeable and professional. After explaining the benefits of the beds that we were considering she left us to our own devices to peruse while being on hand with further information when required.

2026年6月2日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear you were greeted in a friendly manner and found our staff knowledgeable and professional. It's wonderful that you felt comfortable to browse while knowing assistance was available.

5つ星のうち5の評価

They made the complicated process of…

They made the complicated process of choosing and installing the right bed for an elderly lady seamless

2026年7月3日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so happy we could make the process of selecting and installing a bed easier for the elderly lady. We appreciate your kind words!

5つ星のうち5の評価

From going to the shop to them delivery…

From going to the shop to them delivery was 5 star would highly recommend to friends and family Thankyou

2026年6月24日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear that your experience, from visiting our shop to delivery, was 5-star! Thank you for your kind words and recommendation.

Team Bensons

5つ星のうち5の評価

Great service well informed happy to…

Great service well informed happy to help very nice staff would definitely recommend

2026年6月26日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased you received great service and found our staff very helpful. Thank you for your recommendation!

Team Bensons

5つ星のうち5の評価

From initial questions to the beds…

From initial questions to the beds delivery we were kept informed of progression of the order and delivery All the staff we had dealings with were polite and friendly with good knowledge of the product A pleasure to deal with Thank you

2026年6月24日
自発的なレビュー
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased you were kept informed from start to finish and found our staff polite, friendly, and knowledgeable. Thank you for your kind feedback!

Team Bensons

5つ星のうち5の評価

Excellent service

Excellent friendly customer service and helpful advise given in choosing the mattress. Received a delivery time slot 2 days before and the mattress was delivered by 2 very pleasant helpful young men.
Would definately recommend Bensons. First class service.

2026年6月7日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We're so pleased to hear about your excellent customer service and helpful advice in choosing your mattress. It's wonderful that our delivery team was pleasant and helpful. Thank you for your recommendation!

Team Bensons

5つ星のうち3の評価

Goods are great,delivery guys were…

Goods are great,delivery guys were great and put bed together quickly ,which is why the price I was given for installation for 5/10 mins of their time was extortionate.
Also spending that a amount delivery should have been free.

2026年6月5日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We appreciate your feedback regarding the installation cost and delivery. We're glad you're happy with the goods and the delivery team's efficiency. We are reviewing our pricing structure based on your comments.

Team Bensons

5つ星のうち5の評価

Great staff and great bed

Great staff and great bed. The super king size t.v bed is brilliant. Lots of room for a weekend orgy. Maybe we should have bought a mattress protector. It’s a wee bit stained

2026年5月30日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We are glad you enjoyed the staff and bed. We appreciate your feedback regarding the mattress and will address it.

Team Bensons

5つ星のうち5の評価

We bought a new bed and matress from…

We bought a new bed and matress from Bensons 8 years ago, Now time to change the matress. Called into a local outlet, used the comfort fitting system. Tested a few beds, found the right one. Got a good deal with a special offer. The sales person was helpful and explained everything.
Delivery was not as soon as we had hoped due to not delivering over weekends and staggered days over 2 weeks. Had to plan around personal holidays for delivery.
The delivery guys Mac & Daz were very professional and super fast. Respectful of our home and took away our old matress.
The entire experience with Bensons has been very positive, which is why we returned.

2026年5月30日
Bensons For Beds - Bishop Auckland ロゴ

Bensons For Beds - Bishop Auckland からの回答

We are delighted to hear about your positive experience with us, especially your return visit! We appreciate your understanding regarding the delivery schedule. It's wonderful to know our delivery team was professional and efficient. Thank you for your continued loyalty.

Team Bensons

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