I visited the Bolton store a few times, friendly store staff, available for questions and information. I ended up ringing to place my order and having realised I missed a good offer on my chosen bed... もっと見る
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Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of... もっと見る
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Customer service beyond expectations! From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who ran... もっと見る
No one was actively involving with the customers.but later one when we had decided on what we were buying Hawa a staff member explained everything in detail , offers available and etc. she was very go... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bolton について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, 英国
- 1204385226
4.8
優良
379件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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good service start to finish
great service start to finish , Giovanni was very knowledgable in the store, and the 2 delivery men very friendly and afficient
2026年8月28日
Bensons For Beds - Bolton からの回答
Hello Carl,
Thank you for your fantastic review! 😊 We're delighted to hear you received great service from start to finish. Giovanni will be thrilled to know his knowledge and advice made a positive difference, and we'll be sure to pass on your kind words to our friendly and efficient delivery team too. Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist🛏️
Excellent experience from start to…
Excellent experience from start to finish. Steph was brilliant.
2026年8月26日
Excellent attentive service
I visited the Bolton store a few times, friendly store staff, available for questions and information.
I ended up ringing to place my order and having realised I missed a good offer on my chosen bed frame by 48 hours I was offered a goodwill 10% off which was very much appreciated.
2026年8月16日
Bensons For Beds - Bolton からの回答
We're so pleased to hear you had such a positive experience at our Bolton store! It's wonderful that our staff were friendly and available to assist with your questions. We're also glad we could offer a goodwill discount on your bed frame.
Team Bensons
Bensons For Beds - Bolton からの回答
We appreciate your feedback regarding your mattress order. We are always looking for ways to improve our services.
Team Bensons
brittany has amazing customer service…
brittany has amazing customer service and she was lovley and gave us tge best deal
2026年8月13日
Bensons For Beds - Bolton からの回答
We're so pleased to hear that our team member provided amazing customer service and helped you find a great deal. Thank you for sharing your positive experience!
Team Bensons
Friendly
Friendly, patient sales person. Very informative but not pushy. Made us aware of all their services and explained everything in a clear and easy manner.
2026年8月9日
自発的なレビュー
Customer service beyond expectations!
Customer service beyond expectations!
From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who rang with their eta.
Communication was fantastic inasmuch as we were kept informed step by step of the delivery.
Great service and great product!!
2026年8月10日
Start to finish wonderful
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of options to suit our budget and arranged delivery and collection . The delivery team were early , polite ,quick and efficient , cant fault any of them start to finish thats how it should be done.
2026年8月10日
Bensons For Beds - Bolton からの回答
We're so pleased to hear about your excellent experience with us from start to finish! It's wonderful that our sales representative helped you find the perfect bed within your budget and that our delivery team was early, polite, and efficient. We truly appreciate your kind words!
Team Bensons
Sales person Steph at Bolton was so…
Sales person Steph at Bolton was so wonderful explaining everything getting me best deal
Delivery on time got a call before they arrived
They were efficient
2026年8月6日
Bensons For Beds - Bolton からの回答
We're so pleased to hear that our salesperson at Bolton provided such wonderful service and helped you get the best deal! It's great that your delivery was on time and efficient, and that you received a call beforehand.
Team Bensons
Friendly knowledgeable staff
2026年8月6日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful feedback!
From ordering the beds and mattresses…
From ordering the beds and mattresses in the store to the delivery and assembly has been second to none, the team in the store then the team delivering have been so helpful you could not ask for more, wish all stores was as good as these. I would highly recommend Bensons for Beds.
2026年8月3日
自発的なレビュー
Bensons For Beds - Bolton からの回答
We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our team, from the store to delivery and assembly, was so helpful. We're delighted you would highly recommend us.
Team Bensons
Helpful staff and great service
Simon at the bolton store was really helpful and the delivery drivers were as well.
2026年8月2日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful review! We're delighted to hear that our team member at the Bolton store was so helpful and that our delivery drivers also provided excellent service. We truly appreciate your positive feedback!
Team Bensons
Excellent service from ordering product…
Excellent service from ordering product in the shop to the delivery guys who delivered it
2026年7月27日
Bensons For Beds - Bolton からの回答
We're so pleased to hear that you experienced excellent service, from ordering your product in the shop to the delivery. Thank you for your kind feedback!
Good range of mattresses
Good range of mattresses. Nice laid out store. Steph who looked after me was very knowledgeable about the different types of mattresses and took time to understand what would be right for me. Very helpful and made it a less daunting experience.
2026年7月24日
Bensons For Beds - Bolton からの回答
We're so pleased you found our store well-laid out and our range of mattresses good. It's wonderful that our team member was knowledgeable and took the time to understand your needs, making your experience less daunting.
Vey helpful staff ( Steph ) showed us different…
Vey helpful staff (Stteph ) showed us different beds then left us to make our decisión everything expained to us about delivery or order was complete within 20 mins
2026年7月22日
Bensons For Beds - Bolton からの回答
We're delighted to hear that our team member was so helpful in assisting you with your bed selection and explaining everything clearly. It's wonderful that your order was completed so efficiently! Thank you for your feedback!
Team Bensons
Good efficient service
Good efficient service. Kept us up to date with the process of everything
2026年7月17日
Bensons For Beds - Bolton からの回答
We're so pleased you received good, efficient service and were kept updated throughout the process. Thank you for your kind feedback!
Team Bensons
Ben@Bolton
Ben, was very helpful. Informative not intrusive.
The bed testing machine was interesting.
We only went for a browse, but Ben was so helpful and knowledgeable we bought a bed.
2026年7月15日
Bensons For Beds - Bolton からの回答
We're delighted to hear that our team member was so helpful and knowledgeable without being intrusive. It's wonderful to know that even though you only came to browse, you found the perfect bed with their assistance!
Staff were very helpful and knowlegeble
2026年7月14日
Bensons For Beds - Bolton からの回答
We are so pleased to hear that our team was very helpful and knowledgeable. We truly appreciate your kind words and positive feedback!
Brittany at the Bolton showroom is…
Brittany at the Bolton showroom is amazing and excellent in customer service.
2026年7月11日
Bensons For Beds - Bolton からの回答
We're so pleased to hear that our team member at the Bolton showroom provided amazing and excellent customer service. Thank you for your kind feedback!
Excellent Service
Excellent service from Steph at Bolton store, great communication regarding delivery.
2026年7月9日
Bensons For Beds - Bolton からの回答
We're so pleased you received excellent service and great communication regarding your delivery. Thank you for your wonderful feedback!
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