From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she h... もっと見る
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Tracy was very helpful and knowledgeable, helped us choose the right bed combination for our needs and budget.
Made a purchase at Bolton Gate Retail Park store recently. We were greeted by Brittany who was very polite, friendly and extremely knowledgeable. Talked us through everything in a very thorough and p... もっと見る
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The bolton gate store was recommended to me by family due to the friendly and helpful ladies there. Myself and my daughter received a warm welcome and was shown around the store to look at various opt... もっと見る
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企業情報
Bensons For Beds - Bolton について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit B2 Bolton Gate Retail Park, Roundhill Way, BL1 2SL, Bolton, Lancashire, 英国
- 1204385226
4.8
優良
386件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivered well before the time they…
Delivered well before the time they allocated which was much better for us.
2026年11月2日
Tracy was very helpful and…
Tracy was very helpful and knowledgeable, helped us choose the right bed combination for our needs and budget.
2026年10月27日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Good manner from sales person
Good manner from sales person
Good efficient delivery. On time. Phone call ahead
2026年10月11日
Bensons For Beds - Bolton からの回答
Thank you for your kind words! We're thrilled to hear that our sales team provided great service and that your delivery was timely. We strive to keep our customers informed every step of the way. We appreciate your feedback and look forward to serving you again!
Went to the Bolton branch
Went to the Bolton branch, people were lovely but we had to go earlier than anticipated, so ordered online which was very good.
2026年10月4日
Bensons For Beds - Bolton からの回答
Thank you for your kind words! We're thrilled to hear you had a great experience at our Bolton branch and found our online ordering convenient. We appreciate your support and look forward to serving you again soon!
Perfect experience
From entering the store I was made to feel welcomed by Steph the sales associate. She had an amazing product knowledge and a went through everything with me. Answering all my questions honestly, she helped me find the perfect mattress to suit my health needs. A credit to the store.
2026年10月2日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful review! We're thrilled to hear that Steph provided you with such exceptional service and helped you find the perfect mattress. Your satisfaction is our priority, and we appreciate your kind words about our team. We look forward to serving you again!
No comment for now but I’m satisfied…
No comment for now but I’m satisfied for everything thank you.
2026年9月21日
Bensons For Beds - Bolton からの回答
Thank you for your positive feedback! We're thrilled to hear that you're satisfied with your experience. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Helpful all the way through delivery…
Helpful all the way through delivery guys well mannered
2026年9月17日
Bensons For Beds - Bolton からの回答
Thank you for your kind words! We're thrilled to hear that our delivery team provided helpful and courteous service. We strive to make every experience positive and appreciate your feedback. We look forward to serving you again!
Nothing was too much trouble for Hawa
Nothing was too much trouble for Hawa. She gave clear, competent advice and was very helpful. We have been kept informed at each stage.
2026年9月8日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful feedback! We're thrilled to hear that Hawa provided you with clear and helpful advice. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again!
good service start to finish
great service start to finish , Giovanni was very knowledgable in the store, and the 2 delivery men very friendly and afficient
2026年8月28日
Bensons For Beds - Bolton からの回答
Hello Carl,
Thank you for your fantastic review! 😊 We're delighted to hear you received great service from start to finish. Giovanni will be thrilled to know his knowledge and advice made a positive difference, and we'll be sure to pass on your kind words to our friendly and efficient delivery team too. Enjoy your new bed, and thank you for choosing us,
Megan | Customer Care Specialist🛏️
Excellent experience from start to…
Excellent experience from start to finish. Steph was brilliant.
2026年8月26日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful review Mr Fenton! We are so glad to hear that you had an excellent experience with us, and that Steph provided brilliant service. It was a pleasure serving you and we look forward to seeing you again soon,
Megan | Customer Care Specialist
Excellent attentive service
I visited the Bolton store a few times, friendly store staff, available for questions and information.
I ended up ringing to place my order and having realised I missed a good offer on my chosen bed frame by 48 hours I was offered a goodwill 10% off which was very much appreciated.
2026年8月16日
Bensons For Beds - Bolton からの回答
We're so pleased to hear you had such a positive experience at our Bolton store! It's wonderful that our staff were friendly and available to assist with your questions. We're also glad we could offer a goodwill discount on your bed frame.
Team Bensons
Bensons For Beds - Bolton からの回答
We appreciate your feedback regarding your mattress order. We are always looking for ways to improve our services.
Team Bensons
brittany has amazing customer service…
brittany has amazing customer service and she was lovley and gave us tge best deal
2026年8月13日
Bensons For Beds - Bolton からの回答
We're so pleased to hear that our team member provided amazing customer service and helped you find a great deal. Thank you for sharing your positive experience!
Team Bensons
Friendly
Friendly, patient sales person. Very informative but not pushy. Made us aware of all their services and explained everything in a clear and easy manner.
2026年8月9日
自発的なレビュー
Bensons For Beds - Bolton からの回答
Hey Rita,
Thank you for your lovely feedback! 😊 We're delighted to hear that our sales colleague was friendly, patient, and informative, helping you make the right choice without any pressure. It's great to know everything was explained clearly and that you felt well informed about our products and services. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist🛏️
Customer service beyond expectations!
Customer service beyond expectations!
From the sales team in the store who were patience personified in meeting our changing plans because of the wide choices available to the delivery team who rang with their eta.
Communication was fantastic inasmuch as we were kept informed step by step of the delivery.
Great service and great product!!
2026年8月10日
Bensons For Beds - Bolton からの回答
Hey Paul,
Thank you for your wonderful feedback! 😊 We're absolutely delighted to hear that our customer service exceeded your expectations. From our patient and knowledgeable store team helping you navigate the wide range of options, to our delivery team keeping you updated with their arrival time, it's fantastic to know every part of your experience was a positive one.
Keeping our customers informed every step of the way is something we take pride in, so we're thrilled that our communication stood out. Thank you for your kind words about both our service and our products. We hope you're enjoying your new bed, and thank you for choosing us,
Megan | Customer Care Specialist!
Start to finish wonderful
Start to finish these guys take care of you , the sales rep, Giovani ( hope i didnt butcher that name) had us try out the sleep tester bed to find out which beds are best for us , gave us an array of options to suit our budget and arranged delivery and collection . The delivery team were early , polite ,quick and efficient , cant fault any of them start to finish thats how it should be done.
2026年8月10日
Bensons For Beds - Bolton からの回答
We're so pleased to hear about your excellent experience with us from start to finish! It's wonderful that our sales representative helped you find the perfect bed within your budget and that our delivery team was early, polite, and efficient. We truly appreciate your kind words!
Team Bensons
Sales person Steph at Bolton was so…
Sales person Steph at Bolton was so wonderful explaining everything getting me best deal
Delivery on time got a call before they arrived
They were efficient
2026年8月6日
Bensons For Beds - Bolton からの回答
We're so pleased to hear that our salesperson at Bolton provided such wonderful service and helped you get the best deal! It's great that your delivery was on time and efficient, and that you received a call beforehand.
Team Bensons
Friendly knowledgeable staff
2026年8月6日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful feedback!
From ordering the beds and mattresses…
From ordering the beds and mattresses in the store to the delivery and assembly has been second to none, the team in the store then the team delivering have been so helpful you could not ask for more, wish all stores was as good as these. I would highly recommend Bensons for Beds.
2026年8月3日
自発的なレビュー
Bensons For Beds - Bolton からの回答
We're so pleased to hear you had such a fantastic experience with us! It's wonderful that our team, from the store to delivery and assembly, was so helpful. We're delighted you would highly recommend us.
Team Bensons
Helpful staff and great service
Simon at the bolton store was really helpful and the delivery drivers were as well.
2026年8月2日
Bensons For Beds - Bolton からの回答
Thank you for your wonderful review! We're delighted to hear that our team member at the Bolton store was so helpful and that our delivery drivers also provided excellent service. We truly appreciate your positive feedback!
Team Bensons
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