The two delivery men who delivered our new mattress were very helpful and pleasant . They even took their shoes off at the door. We would have no hesitation in recommending them .
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from instore to delivery great product to! The delivery guys Omar and Imran were very efficient, friendly and respectful of my property. They even put shoe covers on which I find is... もっと見る
企業が回答しました
Great experience/ service when we purchased a new bed at Bensons for beds At Middlebrook retail park Bolton . Everything was explained, guided through different bed types , and left alone to trial and... もっと見る
Ordered mattress and bed at end of July.Could not accept first delivery date so given date mid September. Received numerous e mails telling me how my mattress was being carefully crafted just for me e... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bolton Middlebrook について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 9 Middlebrook Retail Park, BL6 6JA, Bolton, Lancashire, 英国
- 1204699371
4.8
優良
871件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful
2025年10月29日
Bensons For Beds - Bolton Middlebrook からの回答
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Good knowledge of the beds in store.
2025年11月9日
Bensons For Beds - Bolton Middlebrook からの回答
We're glad our team's knowledge was helpful during your visit. Thank you for your positive feedback; we appreciate it!
If you enjoyed your experience, spread the word!
Megan at Customer Care
Bensons for mattresses
We were directed to mattresses which suited our needs and within our budget. Ben was very helpful and friendly but not pushy and gave help when we required it.
The showroom was well laid out and Ben’s knowledge of the products was very good.
2025年11月3日
Bensons For Beds - Bolton Middlebrook からの回答
We’re so pleased Ben was able to guide you to the right mattress within your budget and make the experience friendly and stress-free! His product knowledge and helpful approach are exactly what we aim for in every visit.
Thank you for your positive review Pauline – Lauryn at Customer Care 💜
Didn't pester but was available to…
Didn't pester but was available to answer questions, was knowledgeable about produsts
2025年11月2日
Bensons For Beds - Bolton Middlebrook からの回答
We’re so glad to hear you appreciated the knowledgeable support without feeling pressured! Being available when needed while giving customers space is exactly what we strive for.
Thank you for your positive review – Lauryn at Customer Care 💜
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate you sharing! We are so glad our staff was friendly and explained everything well. We value your feedback,
Megan
Customer Care Team
No high pressure sales
No high pressure sales, just friendly knowledgeable staff..
Went to try a Simba mattress, glad I did it wasn’t for me. Tried most mattresses in store, huge selection. Finally found a Sealy that was sooo comfy. Just goes to show you can’t buy a mattress online without trying it first and the staff at Bensons were stunning, left us to wander round but were there for any questions.
EXCELLENT..
2025年10月26日
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate you sharing your experience. We're happy to hear that our team provided a friendly and knowledgeable environment, allowing you to explore our mattress selection and find the perfect Sealy for your needs.
Thanks for your feedback,
Megan
Customer Care Team
Really good experience
Really good experience! Staffs was very lovely and helpful. They have helped me and mrs alot as we was beingba little picky and indecisive. Glad I have shopped here!
2025年10月28日
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate you sharing your experience! We're happy to hear that our staff was lovely and helpful during your visit. We're glad we could assist you both,
Megan at Customer Care
We received a friendly professional…
We received a friendly professional service, we were very pleased with the bed that we purchased.
2025年10月28日
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate you sharing your positive experience with us. We are so glad to hear that you were pleased with the friendly, professional service and your new bed!
Looking forward to welcoming you back soon,
Megan at Customer Care
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate your kind words! We are so happy you enjoyed our exceptional service. Thank you for your support; it means a lot to us.
Take care,
Megan at Customer Care
Sales assistant was very helpful and…
Sales assistant was very helpful and explained in detail about each bed.
Delivery was on time and very efficient.
2025年10月23日
Bensons For Beds - Bolton Middlebrook からの回答
We're so glad the sales assistant was very helpful and explained each bed in detail. It's great to know the delivery was on time and very efficient. Thank you for your review – Lauryn at Customer Care 💜
Had plenty of emails telling us when the order was due.
We were kept well I informed of how the order was processing. Maybe more emails than were really needed but it's better to have more info than you need.
Arrived on time. Drivers were helpful and put all the packages where we needed them as we had decided not to pay the assembly costs.
All up and running the same day. Nothing broken or marked. Lights look great.
2025年10月14日
自発的なレビュー
Bensons For Beds - Bolton Middlebrook からの回答
We're happy to hear that you were well-informed about your order's progress and that it arrived on time. We appreciate your feedback on the number of emails and are glad the drivers were helpful in placing the packages. It's great to know everything is working and looks fantastic! Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Excellent service
2025年10月19日
Bensons For Beds - Bolton Middlebrook からの回答
Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
The sale lady was extremely helpful…
The sale lady was extremely helpful buiding me through the choices available
2025年10月16日
自発的なレビュー
Bensons For Beds - Bolton Middlebrook からの回答
We're happy to hear that our sales team member was very helpful in guiding you through our available options. Thank you for your positive feedback,
Megan at Customer Care
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate you sharing your experience! We are so happy to hear that you found our service professional and friendly. Thank you for your review – Lauryn at Customer Care 💜
Great value for money
Monty was amazing. He was knowledgeable and informed us all about the items we were looking at. Nothing was too much trouble and he went out of his way to find us the best deals. Thank you!
2025年10月5日
Bensons For Beds - Bolton Middlebrook からの回答
We appreciate you sharing your positive experience! We're happy to hear that our team member was knowledgeable and went out of their way to find you the best offers. Thank you,
Megan at Customer Care
Ben at the Middlebrook store was…
Ben at the Middlebrook store was brilliant from start to finish. Would highly recommend. Thanks Ben!
2025年10月5日
Bensons For Beds - Bolton Middlebrook からの回答
We're happy to hear that you had such a positive experience at the Middlebrook store. We appreciate you highlighting the excellent service you received. Thank you, Megan at Customer Care
The customer service recieved was exceptional
The customer service recieved was exceptional by the selling team specially Monti he was amazing in giving the best deal and explaining in the best details needed. I would highly recommend.
2025年10月1日
Bensons For Beds - Bolton Middlebrook からの回答
Thank you for your wonderful feedback! We're thrilled to hear Monti provided exceptional service and helped you find the best deal. We appreciate your recommendation!
Take care,
Megan at Customer Care
Bensons For Beds Middlebrook
So I visited the bensons for bed shop at middlebrook, Bolton. Which as you may or may not know is surrounded by competitors.
We did our shopping around and came back to bensons for bed shop, as we believed it was the best deals but also the best quality. I would also like to say that we dealt with the manager Craig, who I can’t recommend enough , he was very welcoming and went above and beyond for myself and my family.
2025年9月27日
Bensons For Beds - Bolton Middlebrook からの回答
We're happy to hear that you found the best deals and quality at our store. We appreciate you recognizing the welcoming service you received. Thank you for your positive feedback; it means a lot to us.
Thank you,
Megan at Customer Care.
Brilliant thank you C5948645
2025年10月2日
自発的なレビュー
Bensons For Beds - Bolton Middlebrook からの回答
We're happy to hear that you had a brilliant experience. Thank you for your positive feedback; we appreciate it.
Thank you,
Lauryn at Customer Care
Bensons For Beds - Bolton Middlebrook からの回答
Thank you for your feedback!
We’re glad you found our staff nice and the service clear and helpful. We appreciate your support,
Megan at Customer Care
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