The beds are lovely, my problems were with the motion bed company who make the motorised bases for the beds. There seems to be very poor communication between Bensons and the other company.The staff i... もっと見る
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Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving... もっと見る
企業が回答しました
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... もっと見る
企業が回答しました
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and... もっと見る
企業情報
Bensons For Beds - Bournemouth について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, 英国
- 1202529500
4.8
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Bournemouth からの回答
We are so pleased to hear that you experienced such good service. Thank you for sharing your positive feedback with us!
fantastic service unknown these days…
fantastic service unknown these days every thing worked to plan.congratulations for service as it is non existent in this modern computer world.
2026年7月15日
自発的なレビュー
Bensons For Beds - Bournemouth からの回答
We are so pleased to hear that everything worked to plan and you received such fantastic service. Thank you for your wonderful feedback!
Good service
Good service, took shoes off at the door, well polite guys, the only thing I would say is weekend deliveries would be better for working people
2026年7月13日
Bensons For Beds - Bournemouth からの回答
We're so pleased to hear you received good service and that our team was polite and respectful of your home! We appreciate your feedback regarding weekend deliveries and will certainly take it into consideration.
I was informed throughout the process of my delivery. Also the salesman was very professional .
I was informed throughout the process.
2026年7月4日
Bensons For Beds - Bournemouth からの回答
We're so glad to hear that you felt informed throughout the entire process. Thank you for sharing your positive feedback with us!
Very happy
The whole experience of choosing and buying a new bed was made very easy due to the expertise of the salesman Roberto. He explained our options and answered all our questions. The delivery was very quick and the two guys that delivered the bed were very helpful and polite even though it was a very very hot day. We would recommend bensons to our friends and family.
2026年7月5日
Bensons For Beds - Bournemouth からの回答
We're so pleased to hear your entire experience, from choosing to buying your new bed, was made easy. It's wonderful that our team member explained your options and answered all your questions. We're also glad the delivery was quick and that our delivery team was helpful and polite, even on a very hot day.
Assistance at the store were incredibly…
Assistance at the store were incredibly friendly and super helpful with finding the right bed for us, and helped to make the entire process easier
2026年6月21日
Bensons For Beds - Bournemouth からの回答
We're so pleased our in-store team was friendly and helpful in assisting you to find the perfect bed, making the process easier for you.
Team Bensons
Everything was explained fully
Everything was explained fully and I was kept up to date with information through the whole delivery process.
2026年6月13日
Bensons For Beds - Bournemouth からの回答
We're so glad everything was clearly explained and you were kept informed throughout the delivery process! Thank you for your feedback.
Team Bensons
Delivered perfectly to the right spot
2026年6月11日
Bensons For Beds - Bournemouth からの回答
We're glad it arrived perfectly. Thank you!
Team Bensons
Exceptional service
Exceptional service! My order was delivered in time. Very friendly and professional staff.
2026年6月13日
Bensons For Beds - Bournemouth からの回答
We are so pleased your order was delivered on time and our staff were friendly. Thank you for your feedback!
Team Bensons
Bensons For Beds - Bournemouth からの回答
We're so glad you enjoyed our service! Thank you for the wonderful feedback.
Team Bensons
From arriving at shop in Bournemouth we…
From arriving at shop in Bournemouth we have received excellent advice and updates. Craig has been ultra efficient. Delivery was exactly as indicated and we are well satisfied with the purchase
2026年6月7日
Bensons For Beds - Bournemouth からの回答
We're so pleased to hear about the excellent advice and updates you received. We're glad delivery was as indicated and that you're well satisfied with your purchase.
Team Bensons
Great expeerience
Craig was so helpful, knowledgeable, nothing was too much trouble and it made buying the right bed a pleasurable experience. Would definitely recommend.
2026年5月31日
Bensons For Beds - Bournemouth からの回答
We're so pleased our team member was helpful and knowledgeable, making your bed-buying experience pleasurable. We appreciate your recommendation!
Team Bensons
Excellent all round
2026年5月19日
Bensons For Beds - Bournemouth からの回答
Thank you for sharing your positive experience with us.
Team Bensons
The delivery was great ,on time and the…
The delivery was great ,on time and the gentlemen were charming and very helpful.
The staff in store were extremely helpful, and never rushed you and were funny.
I hope that they get to read this review.Thank you so much.
2026年5月22日
Bensons For Beds - Bournemouth からの回答
We're so pleased to hear about your positive experience! It's wonderful that our delivery team was charming and helpful, and our in-store staff was supportive and humorous. Thank you for your kind words!
Team Bensons
Excellent service throughout
Excellent service throughout, from selection to assembly whilst being kept informed at every stage.
Clearly a company that values giving great service, which was evident from every member of their staff.
2026年5月14日
Bensons For Beds - Bournemouth からの回答
We're so pleased to hear you experienced excellent service from selection to assembly, with clear communication throughout. It's wonderful our staff made such a positive impression. Thank you!
Team Bensons
I was able to take my time and…
I was able to take my time and understand all the different types. Rob was v helpful.
2026年5月8日
Bensons For Beds - Bournemouth からの回答
We're happy to hear that you had a great experience and found the assistance helpful while exploring the options. Thank you for your feedback!
Team Bensons
Excellent Company
Excellent experience with no hard sell. Very efficient and knowledgeable Salesman. Would certainly recommend.
2026年4月27日
Bensons For Beds - Bournemouth からの回答
We're delighted you had an excellent, no-pressure experience with our efficient and knowledgeable team. Thank you for your recommendation! 😊
Team Bensons
Having used Bensons for beds before and…
Having used Bensons for beds before and having had a very good experience, they were my go to again.
I was not disappointed. From the experience in store, to the delivery and assembly, everything was smooth, very well organised with great communication throughout. The staff are all helpful and friendly. Prices and the products are good and usually allow for some discount.
I would highly recommend Bensons for Beds.
2026年4月30日
Bensons For Beds - Bournemouth からの回答
Thank you for your continued loyalty and such lovely feedback. We’re delighted everything ran smoothly again — from store to delivery — and we really appreciate the recommendation 😊
Excellent from placing order to…
Excellent from placing order to delivery was kept updated at all stages, was deliverd within time slot given,and called 30min before delivery.
Carl and Steve the delivery team placed all items in upstairs bedroom,very friendly and polite 10/10
2026年4月17日
自発的なレビュー
Bensons For Beds - Bournemouth からの回答
Thank you for your great feedback. We’re delighted to hear everything went smoothly from placing your order through to delivery, and that you were kept well informed at each stage. It’s wonderful to know Carl and Steve provided such friendly, polite service and took care with placing everything exactly where needed — we’ll be sure to share your kind comments with them.
Thank you for your positive review – Lauryn at Customer Care 💜
Ruben was very knowledgeable regarding…
Ruben was very knowledgeable regarding this product. His communication skills were excellent. I felt confident that I had made the correct choice
2026年4月6日
Bensons For Beds - Bournemouth からの回答
We're so glad to hear that you found our team member knowledgeable and their communication skills excellent. We appreciate you feeling confident in your choice!
Team Bensons
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