The beds are lovely, my problems were with the motion bed company who make the motorised bases for the beds. There seems to be very poor communication between Bensons and the other company.The staff i... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving... もっと見る
企業が回答しました
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... もっと見る
企業が回答しました
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and... もっと見る
企業情報
Bensons For Beds - Bournemouth について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, 英国
- 1202529500
4.8
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Bournemouth からの回答
Thank you for your kind feedback! It's our pleasure to provide helpful and amazing service to our customers. Your support means the world to us! ⭐️
Sleep well, Team Bensons💜
Good options and value for money.
The sales assistant was very helpful and friendly. We were able to explore a variety of options until we found one that suited us and had a special offer as it happened.
2025年3月31日
Bensons For Beds - Bournemouth からの回答
Thank you so much for your positive review! Our team strives to provide exceptional customer service and we're thrilled to hear that we were able to help you find the perfect option for you at a great price. We appreciate your business and hope to see you again soon!
helpfulness in store and delivery excellent
In store helpfulness and delivery cheerful, efficient and spot on time
2025年3月26日
自発的なレビュー
Bensons For Beds - Bournemouth からの回答
We appreciate your positive feedback! We are happy to hear that our in-store assistance and delivery met your expectations with cheerfulness and efficiency. Take care, Megan at Customer Care
Jacob and Paul delivery perfect from Bensons!…
Jacob and Paul delivered our new divan base and gorgeous new mattress. Incredibly helpful, speedy, courteous and considerate. Very impressed and delighted!
2025年3月20日
Bensons For Beds - Bournemouth からの回答
We're happy to hear that the delivery of your new divan base and mattress went so well! We appreciate your positive feedback regarding our team's helpfulness and speed. Take care, Megan at Customer Care
Great in store advice and very happy with new bed
Very helpful staff in store. Lots of choice of beds and mattresses with no hard sell, just good advice. Delivery was very smooth and the bed delivered within the time slot given.
2025年2月23日
自発的なレビュー
Bensons For Beds - Bournemouth からの回答
We're happy to hear that our staff were helpful and provided good advice without pressure. It's great the delivery was smooth and on time. Thank you for your review, Megan at Customer Care
Bensons For Beds - Bournemouth からの回答
We're glad you enjoyed your experience. It's great to hear that our team was helpful and engaging. Thank you for your positive feedback, Megan at Customer care
Bensons for Beds, expert advice and quality.
Visited Bensons for Beds, Mallard road, Bournemouth for a super comfy mattress we'd tried on holiday. Excellent help and advice from Glenn and we found it! Lovely new divan base on gliders so no more deep ruts in carpets and a month only to await our fab new bed. The team will deliver and assemble everything. Thank you Glenn, for patience and knowledge.
2025年2月13日
自発的なレビュー
Bensons For Beds - Bournemouth からの回答
We're happy to hear that you found the perfect mattress and divan base. It's great to know that the advice provided was helpful, and we appreciate your positive feedback regarding the delivery and assembly service. Thank you, Megan at Customer Care
Excellent customer service
Excellent customer service, very helpfull did not feel pressured to buy.
2025年2月13日
Bensons For Beds - Bournemouth からの回答
We're happy to hear that you received excellent and helpful customer service without feeling any pressure. We appreciate your positive feedback, Megan at Customer Care
The customer service and knowledge…
The customer service and knowledge about all of their products is superb.
Friendly and helpful staff
2025年2月11日
Bensons For Beds - Bournemouth からの回答
We appreciate your positive feedback! We are happy to know that you found our staff friendly and helpful, and that you were impressed with their knowledge. Take care, Megan at Customer Care
Very welcoming when walking in
Very welcoming when walking in, told me what I wanted to hear, & price seemed okay. All done within 30 mins, waiting on delivery 14th Feb (less than 3 weeks from order) - let's hope they keep to this!
2025年2月2日
Bensons For Beds - Bournemouth からの回答
We're glad you felt welcomed and that the price met your expectations. We appreciate your positive feedback and hope you love your new bed! Thanks for your order, Megan at Customer Care
Bensons For Beds - Bournemouth からの回答
We appreciate your feedback and are happy that our service was informative without being too pushy for you.
Take care,
Megan at Customer Care
The staff was very helpful on seval…
The staff was very helpful on seval occasions and patient with all my queries giving me option and measurements for different size waldrobe I went for the 6 door waldrobe with lights and it's beautiful
2025年1月1日
Bensons For Beds - Bournemouth からの回答
We're happy to hear that our staff was helpful and patient while assisting you. It's great you found the perfect wardrobe with lights! Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A great experience
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and we purchased one there and then. Delivery was prompt, driver gave us a call 30 mins out and politely got the sofabed up into our spare room very efficiently. We purchased beds and bedroom furniture from them a few years ago and they have maintained their standards over the years. Happy customers.
2024年12月10日
Buying a new bed.
Good to research on line but then discuss your needs with someone in person in store and also to actually see the colours available and also for the headboard. Good to see the actual headboard rather than just on line and again see the colours available. Also to be able to discuss the different mattress options and how to care for them. Altogether a good experience and purchase made.
2024年12月3日
The lady in the Bournemouth store was very helpful and gave us plenty of time to choose exactly what we wanted. X
The lady in the Bournemouth store was very help
2024年10月26日
Great customer service
Great customer service all the way from showroom to delivery.
The flip mattress has gone down very well with my son. Such a great idea
2024年9月19日
自発的なレビュー
Not an easy task
Choosing a bed is not an easy task but the staff at Bensons made it easier by answering all of our questions and giving us time to try countless mattresses countless times.
We eventually found the right bed for us and delivery is soon.
2024年10月18日
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