Excellent service from Andy at the Croft Retail Park, Bromborough. We wanted to purchase an electric adjustable single bed and an ordinary single bed and Andy went out of his way to find ones that ma... もっと見る
企業が回答しました
所在地
所在地を変更Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My partner and I attended the Bromborough branch yesterday to test a Simba mattress. We were approached immediately by Eve for support and guidance. Eve took her time to carefully explain the function... もっと見る
企業が回答しました
Outstanding service from the store team at the Croft Retail Park, Bromborough. Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was s... もっと見る
企業が回答しました
I was in desperate need of a mattress and rang my local branch, in Bromborough, were I spoke with Dave. He was absolutely brilliant. We soon arrived and he was beyond helpful, warm & friendly. We ma... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Bromborough について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, 英国
- 1513430043
4.9
優良
560件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bensons For Beds - Bromborough からの回答
We're so happy you found lovely beds and staff at a reasonable price! We appreciate your positive feedback and hope to see you again.
Thank you,
Lauryn at Customer Care
Kept in the loop with reminders…
Kept in the loop with reminders regarding delivery. Only downside was it was late arriving by 45 minutes. However the delivery guys were polite and cheerful.
2025年10月3日
Bensons For Beds - Bromborough からの回答
We appreciate you mentioning the delivery updates and the team's positive attitude. We value your feedback.
Thank you,
Lauryn at Customer Care
Aura tv bed
Joe and Gina where both very knowledgable, ensured we got the best out of our visit, ensuring that we tested the right mattress for us and the bed and included any deals that where on offer. Gina helped us with our finance options and able to help us pick what best suited us.
2025年9月25日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
Thank you for your lovely review!
We're so pleased to hear that Joe and Gina provided such knowledgeable and helpful service. It’s great to know they guided you through finding the right mattress and bed, and supported you with the best deals and finance options. We’ll be sure to pass on your kind words to them!
Take care,
Megan at Customer Care
Very helpful friendly staff.
2025年9月25日
Bensons For Beds - Bromborough からの回答
Thank you for your kind words. We’re delighted to hear our staff provided friendly and helpful service—it means a lot to us!
Take care,
Megan at Customer Care✨
Only went in for a mattress!
Only went in for a mattress!
Had an idea of what we wanted but the advice we received was very helpful.
Joe was very polite and gave us plenty of options on our choices.
Nothing was too much trouble and was no pressure to hurry in deciding or to purchase.
Overall, a great service and couldn't have asked for better service.
2025年9月27日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We're happy to hear that the advice you received was helpful and that you felt no pressure while choosing your mattress. We appreciate you mentioning the politeness and options provided. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Very helpful choosing my new mattress…
Very helpful choosing my new mattress delivery went well no problems
2025年9月24日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We're happy to hear that we were helpful in choosing your new mattress and that the delivery went well with no problems.
Thank you,
Lauryn at Customer Care
We had Great Service a good look around before being…
We had a good look around before being approached by Gary.He was very helpful and gave us advice on mattress to go with the bed we had chosen
2025年9月22日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We're happy to hear that you had a good look around and received helpful advice on a mattress to complement your chosen bed! We appreciate your positive feedback.
Thank you,
Lauryn at Customer Care.
Our Bensons
Excellent efficient and friendly service from Dave at the Bromborough store on the wirral nothing was to much trouble
Plenty of choice and we weren't rushed
2025年9月17日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We're happy to hear that you received excellent, efficient, and friendly service at our Bromborough store! We appreciate your feedback and are glad you enjoyed your experience with us.
Thank you,
Lauryn at Customer Care.
Bensons For Beds - Bromborough からの回答
We're happy to hear that you found our advice excellent and our team friendly and efficient. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
New bed
We were shown plenty of choices and suggestions for the bed. The staff were really helpful
2025年9月13日
Bensons For Beds - Bromborough からの回答
We're so glad to hear that our staff were helpful in showing you plenty of choices and suggestions for your bed. Thank you for the positive feedback!
Thank you,
Lauryn at Customer Care.
Friendly
Friendly, well informed staff and, most importantly, no pressure.
The sales guy gave us the information, answered our questions and left us to look around and make a decision.
2025年9月16日
Bensons For Beds - Bromborough からの回答
We appreciate you sharing your experience! We're happy to hear that you found our staff friendly and well-informed and that you felt no pressure while making your decision.
Thank you,
Lauryn at Customer Care.
Bensons For Beds - Bromborough からの回答
Thank you for taking the time to share your experience, ! We are thrilled to hear that Gina provided you with professional and helpful service. We will be sure to pass along your kind words to her. We appreciate your business and hope to see you again soon! #CustomerServiceGoals #Professionalism #SatisfiedCustomers
Great choice, right price and excellent service
Thank goodness there are shops around that still have assistants that don’t follow you round the store taking every opportunity to ‘secure’ a sale! The young lady that served us was attentive and knowledgeable and allowed us the time to try the different mattresses on offer without ‘forcing us to choose which he most expensive. Her suggestions were to excellent and we picked a very comfy hybrid mattress. Only negative is the cost of delivery £49 and the 2+ weeks delivery date!
2025年9月10日
Bensons For Beds - Bromborough からの回答
We're happy to hear that you found our employee attentive and knowledgeable. We appreciate your feedback regarding the delivery cost and timeframe, and we'll review it.
Best Wishes,
Megan at Customer Care
Excellent customer service.
We were approached by your sales assistant Gina very shortly after we entered the store. She was cheerful and listened to and understood our requirements. We were not after a high end purchase and, at no time, did Gina attempt to sell above our budget. She demonstrated both bed and mattress within our budget and certainly gave us a very good 'deal'. We felt no requirement to look elsewhere and made immediate purchase. Her efficiency and explanation of delivery options was excellent. Thank you Gina.
2025年9月6日
Bensons For Beds - Bromborough からの回答
We're happy to hear that you had such a positive experience in our store. It's great to know that the service you received helped you make the perfect choices within your budget. We appreciate you taking the time to share your positive feedback.
Best Wishes,
Megan at Customer Care
All went as expected
All went as expected. Phoned before they came. Within time slot. Friendly & efficient personnel.
Excellent service.
2025年9月4日
Bensons For Beds - Bromborough からの回答
We're happy to hear that everything went as expected and that our personnel were friendly and efficient! Thank you for your excellent feedback and for choosing our service, Megan at Customer Care
Commendable Staff
I wanted advise on current mattresses, no intention of buying, just needed info spur of the moment. Walked into your store after a terrible experience with your competitor, very close to you!. On entering a member of staff, busy at his desk, addressed me, stopped working and came over to me. Then began the best customer care experience. I was treated like a real person, discussed my sleeping habits and requirements, after which I was conducted to many beds, given the opportunity to try each one. The sales man "Joe" was incredibly knowledgeable as to all aspects of each product. His attitude consideration that my choice would be the best for me. In short, no pressure and yet so caring, my trust was such that I bought there and then. Now I had to get home and make arrangements to receive this large and expensive unexpected purchase. Joe, thank you so much, you are a credit to yourself and your employer. Best wishes, Bill.
2025年8月26日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We appreciate you taking the time to share your experience. We're glad to hear that you received excellent customer care and found our team member knowledgeable and helpful. It's wonderful that you felt comfortable and confident in making your purchase with us. Thank you for your kind words, Megan at Customer Care
The professionalism of the staff.
2025年8月26日
Bensons For Beds - Bromborough からの回答
We appreciate your feedback! We're happy our staff's professionalism met your expectations and provided you with a positive experience.
Take care,
Megan at Customer Care
Bensons For Beds - Bromborough からの回答
Thank you so much for your thoughtful review! We strive to listen to our customers and provide helpful solutions. We appreciate your feedback and look forward to assisting you in the future. 😀 #CustomerSatisfaction #HelpingHands #HappyCustomers
Bensons know their beds
Having went round many bed manufacturers. I would say Bensons the most knowledgeable. Gary in particular at your Bromborough branch listened to my back concerns and was patient and understanding. I have ordered the Igel 3000 pocket bed and storage much needed opted for the matching ottoman and headboard. Choice of colours great and material options. Delivery in three weeks wish was sooner but happy to wait for the correct bed for my back. I would recommend Bensons and Gary who has over 30 years of knowledge with beds. Thank you Bensons. Bed choice and knowledge is important and Gary knows his stuff.
2025年8月22日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
Thank you so much for your amazing feedback! We are thrilled to hear that Gary from our Bromborough branch was able to assist you in finding the perfect bed to suit your needs. We strive to provide the best selection and knowledgeable staff to ensure the utmost comfort for our customers. Thank you for choosing Bensons, and we can't wait for you to enjoy your new Igel 3000 pocket bed with matching ottoman and headboard. Sweet dreams! 🛏️😴 #BensonsBeds #KnowledgeableStaff #SweetDreams
Good in house sales people not pushy…
Good in house sales people not pushy like most would recommend
2025年8月20日
Bensons For Beds - Bromborough からの回答
We're glad our sales team provided a great, pressure-free experience. Thank you for recommending us and sharing your positive feedback, Megan at Customer Care
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。