Excellent service from Andy at the Croft Retail Park, Bromborough. We wanted to purchase an electric adjustable single bed and an ordinary single bed and Andy went out of his way to find ones that ma... もっと見る
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所在地
所在地を変更Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN Bromborough, Merseyside, GB
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My partner and I attended the Bromborough branch yesterday to test a Simba mattress. We were approached immediately by Eve for support and guidance. Eve took her time to carefully explain the function... もっと見る
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I was in desperate need of a mattress and rang my local branch, in Bromborough, were I spoke with Dave. He was absolutely brilliant. We soon arrived and he was beyond helpful, warm & friendly. We ma... もっと見る
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Outstanding service from the store team at the Croft Retail Park, Bromborough. Andy and Joe were both extremely knowledgeable and helped ensure our questions were answered and our purchase was s... もっと見る
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企業情報
Bensons For Beds - Bromborough について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit M1 South Wirral Retail Park, Welton Road, CH62 3PN, Bromborough, Merseyside, 英国
- 1513430043
4.9
優良
560件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Emma was very helpful and patient with…
Emma was very helpful and patient with us when we were choosing our mattress 😎
2026年1月15日
Bensons For Beds - Bromborough からの回答
We're so pleased to hear that our team member was helpful and patient while you were choosing your mattress. Thank you for your positive feedback.
Very happy with the experience I had at…
Very happy with the experience I had at Benson‘s salesperson was brilliant right the way through very happy with purchase arrived on time with delivery perfect
2026年1月23日
Bensons For Beds - Bromborough からの回答
We're so glad to hear that you were very happy with your experience and that our salesperson was brilliant! We appreciate your positive feedback regarding the on-time delivery.
Kept upto date on delivery.
Kept upto date on delivery.
Delivery driver considerate of my property.
Easy to navigate the store & try numerous mattresses
2026年1月19日
Bensons For Beds - Bromborough からの回答
We're so happy to hear you were kept informed about your delivery and that our driver was respectful of your property! We're also glad you found our store easy to navigate.
Mattress purchase.
The sales lady paid heed to our requirements and we were guided instore to suitable mattresses. We did not experience pressure to buy a particular one. We had time to try, discuss and choose. Delivery went smoothly and we have slept well on our new purchase.
2026年1月19日
Bensons For Beds - Bromborough からの回答
We're happy to hear that our sales team listened to your needs and guided you to suitable mattresses without pressure. We're glad you had time to choose and that delivery was smooth. Thank you for your positive feedback!
Do not rely on agreed delivery dates or promises
Do not rely on agreed delivery dates, when called day before to confirm to then leave a voicemail at 17.10 saying its not being delivered as we got our stock numbers wrong.
Then when eventually delivered just dropped it off and did not build it as requested overall poor company beware!
2026年1月16日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We regret that the delivery and assembly did not meet expectations. We appreciate you bringing this to our attention and will review our processes to prevent similar issues.
Helped me to get best mattress for my condition
Staff are very helpful and friendly help get the mattress that I needed and recommend the best one for my condition
2026年1月14日
Bensons For Beds - Bromborough からの回答
We're so glad to hear that our staff were helpful and friendly, assisting you in finding the perfect mattress to meet your specific needs. Thank you!
Bensons For Beds - Bromborough からの回答
We're delighted you received excellent service and assistance. Thank you for your positive feedback; we appreciate it greatly!
Bed and Mattress.
Spoke to Joe who was very helpful and knowledgeable. Ordered bed and mattress answered all questions I asked. Wanted a bed base with quality drawers showed me one with metal runners on drawers. Fed up with draws on beds being hard to open because plastic wheels get stuck. And the drawers are not overloaded. Ordered a lovely mattress too. When delivered hoping for a comfy night's sleep and a base that will have drawers which last.
2026年1月14日
Bensons For Beds - Bromborough からの回答
We appreciate your feedback and are glad to hear that you found our team member helpful. We hope the bed and mattress provide you with comfortable sleep and that the drawers meet your expectations for long-lasting quality. Thank you!
The salesman was very knowledgeable but…
The salesman was very knowledgeable but didn’t put us under pressure to buy. The mattress was delivered on the agreed date. There was a tip in the packaging and the mattress itself was dirty this was pointed out to me by the driver and he called the customer service team to report it and took pictures he asked them to call me later to discuss if I wanted to swap it out but no one has called yet in almost a week
2026年1月11日
Bensons For Beds - Bromborough からの回答
We appreciate your feedback and are glad the salesman was helpful. We're sorry to hear about the mattress's condition upon arrival and that our team hasn't contacted you yet. We have contacted you to discuss this further.
Thank you for your review - Lauryn at Customer Care
Great experience
Great experience, lots of help and. Helped us choose the right bed for us
2026年1月4日
自発的なレビュー
Bensons For Beds - Bromborough からの回答
We’re so happy our team helped you find the perfect bed – that’s what great service is all about! Thank you for your positive review – Lauryn at Customer Care 💜
We have not received our bed yet but…
We have not received our bed yet but Gary from bromborough shop was amazing helping us choose the right bed and gave us the best advice no hassle nothing but helpful and honest
2026年1月2日
Bensons For Beds - Bromborough からの回答
Thank you for sharing your experience with us Jessica! We’re thrilled Gary could make the process easy and stress-free with his honest advice. We hope you love your new bed once it arrives,
Megan at Customer Care!
Bensons For Beds - Bromborough からの回答
So happy Brian could help make your visit so enjoyable!
Come back and visit us anytime!
Megan at Customer Care
Bensons For Beds - Bromborough からの回答
Thank you for your feedback Carol! We’re delighted to hear our team explained and demonstrated the bed so clearly. We always aim to make the process informative and stress-free!
Take care,
Megan at Customer Care
A very good experience helped by the…
A very good experience helped by the knowledgeable and professional Joe
2025年12月29日
Bensons For Beds - Bromborough からの回答
We're glad you had a very good experience and that our knowledgeable and professional staff was helpful to you. Thank you for your positive review – Lauryn at Customer Care 💜
Helpful
The salesman was very helpful and not at all pushy. Helped me to come to a decision with his knowledge of the beds.
2025年12月29日
Bensons For Beds - Bromborough からの回答
We're happy to hear that the salesperson was helpful and provided you with the knowledge needed to make an informed decision. Thank you for your positive feedback. Michael Foley - Team Bensons
Bensons For Beds - Bromborough からの回答
We’re glad to hear you found the process straightforward and appreciated the no-nonsense approach. Thank you for your positive review – Lauryn at Customer Care 💜
Stress free delivery
Delivers beds right time they said they would, put beds together for me.
Respectful too my property. Took away all packaging.
Would highly recommend Bensons for Beds.
2025年12月22日
Bensons For Beds - Bromborough からの回答
We're happy to hear that our delivery team was punctual, assembled the beds, respected your property, and removed all packaging. Thank you for your recommendation,
Megan at Customer Care
Bensons For Beds - Bromborough からの回答
We're glad you enjoyed your experience with our service. Thank you for sharing your positive feedback with us.
Great experience in the shop choosing…
Great experience in the shop choosing the bed I wanted - easy to order and book delivery
Bed arrived at time booked for delivery and was set up by the Bensons team - great service and great experience - just very easy
2025年12月11日
Bensons For Beds - Bromborough からの回答
We're happy you found it easy to order and book delivery. It's great to hear that the bed arrived on time and was set up by our team. Thank you for sharing your positive experience!
Keaton @ Team Bensons
From sales to delivery the service was…
From sales to delivery the service was exceptional.
2025年12月6日
Bensons For Beds - Bromborough からの回答
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. We agree that this is a great product! – Thank you, Jess- Team Bensons
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