Whole experience was first class. Kept well informed from start to finish and cannot fault the superb customer service. Delivey men were very efficient, polite, friendly and very happy. Liked the w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Whole experience was first class. Kept well informed from start to finish and cannot fault the superb customer service. Delivey men were very efficient, polite, friendly and very happy. Liked the w... もっと見る
企業が回答しました
I was allowed to browse without constant interruption and then when I asked for advice the salesman was very informative and constructive. I didn’t experience the hard sell which usually annoys me an... もっと見る
They were closing down so got a good deal but when put through the till it was more than I expected / prices on website/ price on tickets so I went back - manager was fantastic sorted it all out kep... もっと見る
Simon, the upper floor sales manager, was excellent. He guided us to a fantastically comfortable mattress, whilst also giving us alternatives to compare against. I researched a lot of online bed-i... もっと見る
当該企業による記述
Unit 2 Wey Retail Park, Royston Road, KT14 7NP, Byfleet, Surrey, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We knew we needed a bed but didn’t really know what we were looking for. The assistant showed us their most popular beds which we agreed seemed to be very comfortable & we were allowed time to lay on them for as long as we needed. We were then shown the better range which by comparison seemed worlds apart. We were given all the relevant details regarding springs, care for the mattress, 40 day trial(although we would lose some money if we decided we were not satisfied with the bed & would need to buy similar from them which is fair), choice of base if we required one, mattress protectors, pillows, length of time for delivery & whether we required the store to take away our old bed. It was a very professional approach & there was no pressure to force a sale of any kind. We came away very satisfied.
I was very impressed with the knowledge and the helpfulness of the staff. There was no pressure to buy but they were there if you had a question. Would certainly recommend the company.
Simon, the upper floor sales manager, was excellent. He guided us to a fantastically comfortable mattress, whilst also giving us alternatives to compare against.
I researched a lot of online bed-in-a-box options, and through trustpilot find that a lot of people find these mattresses don't last.
The staff were not pushy when first walking in to the shop and gave us time to make our own decision in our own time. Was just a pleasant experience from someone who doesnt like shopping!
Neede a bed urgently so came to store in Byfleet after visiting useless J Lewis and Fenwicks in Kingston
Showed us a large range of Clearance beds and found one half price with 3000 springs. Arranged delivery with a local van driver within the hour. Excellent support and service , thank you
Kind and professional assistant. Was able to answer all my questions and made ordering easy.
Only popped into Bensons in Byfleet to get an idea of what we should buy.
Charlie, Ian and the team were great - extremely knowledgeable, offering great advice and help in choosing the right mattress for us - so happy we ended up buying one for all the family!
Hassle free ordering with polite staff and delivery date given was completely accurate even though 1 month ahead. Only downside was that our A.M. delivery slot turned into a late P.M. slot due to a vehicle breakdown.
Simon, the sales guy was very helpful and informative.
Highly recommend to any of our friends.
Helpful and knowledgeable staff who listened to our requirements.
Fantastic lady sales assistant so helpful and friendly without being pushy.Good selection of products.
Very attentive gentleman served me. Efficient and helpful and even showed me how to put the bed together when it arrives.
I was allowed to browse without constant interruption and then when I asked for advice the salesman was very informative and constructive. I didn’t experience the hard sell which usually annoys me and I felt that he was very helpful and knowledgeabl. He also helped me find someone who would deliver the bed quickly. I will use Bensons again.
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