Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us... もっと見る
所在地
所在地を変更Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR Castleford, Castleford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Delivery was great. The men were very efficient and very polite. Choosing our new mattress was easy. The salesman listened to what we wanted. We bought the first one he recommended although did try... もっと見る
企業が回答しました
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really... もっと見る
企業が回答しました
From entering your Castleford showroom and speaking to Jim the journey from ordering our new bed to delivery was seamless. Jim was extremely knowledgeable and helpful and directed us towards a su... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Castleford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit F6b/8 Junction 32 Outlet Village, Tomahawk Way, WF10 4FR, Castleford, Castleford, 英国
- 1977558010
4.8
優良
359件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Delivery was great
Delivery was great. The men were very efficient and very polite.
Choosing our new mattress was easy. The salesman listened to what we wanted. We bought the first one he recommended although did try a couple of others just to make sure.
Very pleased with our purchase
2026年9月4日
Bensons For Beds - Castleford からの回答
We're so pleased to hear that your delivery was efficient and that our team was polite! It's wonderful that our salesperson listened to your needs and helped you find the perfect mattress. We're delighted you're very pleased with your purchase.
Team Bensons
From entering your Castleford showroom…
From entering your Castleford showroom and speaking to Jim the journey from ordering our new bed to delivery was seamless.
Jim was extremely knowledgeable and helpful and directed us towards a superb product at a competitive price.
Communication throughout was excellent and the delivery guys were first class, calling ahead, putting things together and removing all the packaging.
All in all a great experience.
2026年9月4日
Bensons For Beds - Castleford からの回答
We're so pleased to hear you had such a seamless journey from our showroom to the delivery of your new bed! It's wonderful that our team member was knowledgeable and helpful, guiding you to a superb product. We're also delighted that our communication and delivery service were first-class.
Team Bensons
Bensons For Beds - Castleford からの回答
We're delighted to hear you received excellent service! Thank you for taking the time to share your feedback. It's wonderful to know you had such a positive experience with us.
💜 Thank you for your positive review - Lauryn at Customer Care 💜
Salesperson had good knowledge of…
Salesperson had good knowledge of mattresses I was interested in. Initially I had to lie down in my sleeping position whilst a machine checked the mattress firmness most suited to me. This was really beneficial.
2026年8月29日
Bensons For Beds - Castleford からの回答
Hello,
Thank you for your fantastic review! 😊 We're delighted to hear our salesperson's knowledge helped you find the right mattress. It's great to know the sleep assessment technology was beneficial and gave you confidence in choosing the mattress firmness best suited to your sleeping position. We hope you're looking forward to many comfortable and restful nights ahead. Thank you for choosing us,
Megan | Customer Care Specialist
We were very pleased with the whole…
We were very pleased with the whole experience .reception in store and the quality of the product.the delivery and overall general service I say again we are very pleased
2026年8月27日
the staff at the Castleford branch […friendly and very helpful
the staff at the Castleford branch [ especially Jim] were extremely helpful as we had to change the order twice and they went to great lengths to ensure we got the correct products.
2026年8月28日
Bensons For Beds - Castleford からの回答
Hi Mr Fox,
Thank you for your wonderful review! 😊 We're delighted to hear that the team at our Castleford branch, especially Jim, provided such great support throughout your order.
We'll be sure to pass along your kind words to Jim and the team. Thank you for choosing us, and we hope you enjoy your new purchase,
Megan | Customer Care Specialist!✨
Jim gave excellent customer service…
Jim gave excellent customer service asking relevant questions to get us the right bed for us.
2026年8月30日
Bensons For Beds - Castleford からの回答
Hi Rachel,
Thank you for your wonderful review! 😊 We're delighted to hear Jim provided excellent customer service and took the time to ask the right questions to help you find the perfect bed. We'll be sure to pass on your kind words to him. Thank you for choosing us, and we hope you enjoy many comfortable nights ahead,
Megan | Customer Care Specialist
Bensons For Beds - Castleford からの回答
Hello,
Thank you for your fantastic review! 😊 We're thrilled to hear you received great customer service and fast delivery. Your 10/10 rating means a lot to us! We hope you enjoy your new purchase, and thank you for choosing us,
Megan | Customer Care Specialist⭐
Mattress shopping
Today me and my husband went looking for a new mattress we’ve never bought a new one so needed lots of help… thankfully we came to the right store and were met by Kieran who took his time to guide us through everything and explained everything in detail. We were told about all options and he did a great job really friendly and knew his stuff
2026年8月27日
自発的なレビュー
Jim was very helpful throughout
Jim was very helpful throughout. Got the bed we wanted with a smooth process ordering in store.
2026年8月25日
Bensons For Beds - Castleford からの回答
We're so pleased to hear that our team member was very helpful and that you found the process of ordering your bed in-store to be smooth. Thank you for your wonderful feedback!
Team Bensons
Helpful staff in shop and good delivery…
Helpful staff in shop and good delivery service. I am very pleased with the mattress.
2026年8月7日
Bensons For Beds - Castleford からの回答
We're so pleased to hear that you found our staff helpful and that you had a good delivery experience. It's wonderful to know you are very pleased with your new mattress!
Team Bensons
Staff in shop and delivery were…
Staff in shop and delivery were excellent in all areas ! Informative and helpful !
2026年7月30日
Bensons For Beds - Castleford からの回答
Hi Chris,
Thank you for your fantastic feedback! 😊
We're delighted to hear that both our store and delivery teams provided excellent service. Being informative, helpful, and making the whole experience as smooth as possible is exactly what we aim for.
We hope to welcome you back soon!
Megan at Customer Care
Bensons - The bed people The company offer a large range of…
The company offer a large range of beds/mattresses, with good information coming from the sales assistant, they even had records of our previous purchases dating back many years,
2026年7月28日
自発的なレビュー
Bensons For Beds - Castleford からの回答
We're so pleased to hear you found a large range of beds and mattresses, and that our sales assistant provided good information. It's wonderful that we had records of your previous purchases!
Team Bensons
Excellent service
We bought 2 otterman beds and a mattress from Bensons at Jcn 32 in Glasshouton. Kieran was very helpful and also knowledgeable, which helped with making a decision on the beds and also getting the correct mattress. Excellent service.
2026年7月23日
Bensons For Beds - Castleford からの回答
Thank you for your wonderful review! We're delighted to hear that Kieran at our Glasshoughton store was so helpful and knowledgeable, helping you find the right Ottoman beds and mattress to suit your needs.
Sleep well and sweet dreams! ✨
Friendly & informative sales assistant…
Friendly & informative sales assistant in Bensons store Castleford J37 purchased our Mattress and paid for the mattress recycling service.
2026年7月25日
Bensons For Beds - Castleford からの回答
Hello Mr Simm,
Thank you for your feedback! 😊 We're delighted to hear that the sales assistant at our Castleford J37 store was friendly and informative, helping you choose the right mattress. We hope you're pleased with your purchase and find the mattress recycling service convenient too. Thank you for choosing us! ⭐
Megan | Customer Care Specialist
We were made very welcome and dealt…
We were made very welcome and dealt with order and was very helpful.
2026年7月19日
Bensons For Beds - Castleford からの回答
We're so pleased you felt very welcome and that our team was helpful in dealing with your order. Thank you for your kind words!
Thank you for your positive review - Lauryn at Customer Care
Friendly staff allowed to look and try…
Friendly staff allowed to look and try beds in my own time. Very helpful when I asked for help.
2026年7月17日
Bensons For Beds - Castleford からの回答
We're so pleased to hear that our staff were friendly and allowed you to browse and try beds at your own pace. It's wonderful that they were very helpful when you needed assistance. Thank you for your kind feedback!
Team Bensons
Good helpful information in store
Good helpful information in store. I was kept updated of my orders process. I was able to track delivery and it came well within the two hourly window. Delivery team were very polite, helpful and respectful.
All in all a very good service
2026年7月18日
Bensons For Beds - Castleford からの回答
We're so pleased to hear you found the information in-store helpful and that you were kept updated on your order's progress. It's wonderful that you could track your delivery and that it arrived well within the window. We're delighted our delivery team was polite, helpful, and respectful.
Team Bensons
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。