Came to Bensons because Dreams wanted to take my money but wouldn’t give any delivery info (date, etc). So I walked out. Great service. Great advice. Delivery on.time, fast, polite, with delivery... もっと見る
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所在地
所在地を変更Unit 5b Riverside Retail Park, Chelmsford, CM1 1AN Chelmsford, Essex, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Knowledgeable, helpful and patient service. Be careful when offered discounts. Get it clear what you've been offered and make sure it is correct on your invoice. We were disappointed because we though... もっと見る
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Hugely impressed by Demi at the Chelmsford branch who was very knowledgeable and friendly to deal with. She guided us through the various options available and then left us to make up our minds; popp... もっと見る
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We bought a bed, a mattress and two bedside cabinets at the Chelmsford branch at the Riverside retail park. The lady who served us could not have been more helpful. She explained all about the iGel ma... もっと見る
企業が回答しました
企業情報
Bensons For Beds - Chelmsford について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit 5b Riverside Retail Park, Chelmsford, CM1 1AN, Chelmsford, Essex, 英国
4.8
優良
107件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and patient salesperson
2026年7月25日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Came to Bensons because Dreams fu
Came to Bensons because Dreams wanted to take my money but wouldn’t give any delivery info (date, etc). So I walked out.
Great service. Great advice. Delivery on.time, fast, polite, with delivery app working great. Couldn’t praise the delivery men enough.
Love my new mattress.
2026年7月9日
Bensons For Beds - Chelmsford からの回答
We're so pleased to hear you had such a positive experience with us, from the great service and advice to the on-time and polite delivery. Enjoy your new mattress!
Staff were polite and helpful
2026年7月2日
Bensons For Beds - Chelmsford からの回答
We are so pleased to hear that our team was polite and helpful during your visit. Thank you for sharing your positive experience with us!
Outstanding Service from start to finish…
I had an excellent experience with Benson from start to finish.
Communication was clear and professional throughout the process. Everything was handled efficiently and our concerns were were answered honestly by Adam for Benson for beds.
I really appreciated the excellent customer service and wouldn't hesitate to recommend them to others.
2026年6月25日
Bensons For Beds - Chelmsford からの回答
We're so pleased to hear about your excellent experience from start to finish. It's wonderful that our communication was clear and professional, and that your concerns were addressed. Thank you for your kind recommendation!
Team Bensons
Brilliant advice from the salesperson Mo
I received brilliant advice from sales person Mo who did not rush me and answered all my questions about the type of mattress I was considering buying. He was the reason I made my purchase and the ease of delivery has made it a smooth and enjoyable transaction
2026年6月14日
自発的なレビュー
Bensons For Beds - Chelmsford からの回答
We are so pleased to hear our team provided brilliant advice and made your mattress purchase a smooth and enjoyable transaction. Thank you for your kind feedback!
Team Bensons
Excellent service from start to finish !
Adam in your Chelmsford store was polite, professional, knowledgeable and very helpful. The contact I had before delivery was all accurate and delivery on time. The two men who delivered my bed and assembled it were also very polite and professional. Well done Bensons 5 stars !
2026年6月1日
Bensons For Beds - Chelmsford からの回答
We're so pleased to hear about your excellent experience with our team members. It's wonderful that you found our in-store and delivery service to be so professional and helpful. Thank you for your kind words!
Team Bensons
Bensons For Beds - Chelmsford からの回答
We're delighted you found our service professional. Thank you for your kind words!
Team Bensons
Good customer service at store and…
Good customer service at store and delivery guys excellent
2026年5月22日
Bensons For Beds - Chelmsford からの回答
We're so pleased to hear our store team and delivery crew provided excellent service. Thank you for your wonderful feedback!
Team Bensons
Friendly and helpful service from shop…
Friendly and helpful service from shop experience to delivery.
2026年5月22日
Bensons For Beds - Chelmsford からの回答
We're delighted you had a friendly and helpful experience from shop to delivery. We appreciate your feedback!
Team Bensons
Fantastic service from Adam
Fantastic service from Adam! Knowledgeable, engaging and professional, he checked out and confirmed the delivery process for our move to Scotland, and made the purchase process so simple!
2026年5月17日
自発的なレビュー
Bensons For Beds - Chelmsford からの回答
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such a fantastic and professional experience, making your purchase simple.
Team Bensons - Jess
Excellent service
Excellent service. Staff very knowledgeable and helpful, and answered all my questions.
Made the whole process very straightforward and smooth.
Thank you.
2026年5月16日
Bensons For Beds - Chelmsford からの回答
We are so pleased to hear our team was knowledgeable and helpful, making your experience straightforward and smooth. Thank you for your kind words!
Team Bensons - Jess
Bensons For Beds - Chelmsford からの回答
We appreciate your feedback! We're so glad our knowledgeable staff provided excellent service. Thank you for sharing your experience with us.
Team Bensons
Excellent service and delivery
Excellent service from the staff in store, delivered when they said they would and the delivery experience was great.
2026年4月29日
Bensons For Beds - Chelmsford からの回答
We're happy to hear that you received excellent service from our store staff and that the delivery met your expectations. Thanks for sharing your experience!
Team Bensons
Overall I am pleased with my new bed
Overall I am pleased with my new bed, but after it was delivered we found a fair bit of damage to our staircase wall and a lot of damage to our banisters, they had chipped the paint off all the way down the large part of the banister, and tore the wallpaper at the bottom of the staircase
2026年4月29日
Bensons For Beds - Chelmsford からの回答
We appreciate you bringing this to our attention. We're glad you are pleased with your new bed. We're very sorry to hear about the damage to your staircase wall and banisters during delivery. We will investigate this issue. Thanks for your feedback.
Team Bensons
A wonderful experience start to finish
A wonderful experience start to finish. Great sales lady helping us choose the mattress we needed. In a relaxed environment. Deliver 2 weeks later Emails constantly keeping us informed of due date and times. Helpful delivery staff. Highly recommend Bensons beds
2026年4月30日
Bensons For Beds - Chelmsford からの回答
Thank you for such a wonderful review! 😊 We’re delighted to hear your experience was great from start to finish — from choosing the perfect mattress in a relaxed environment to staying informed with regular updates along the way. It’s lovely to know our delivery team were helpful too. Thank you so much for recommending Bensons Beds — enjoy your new mattress and sweet dreams! 🛏️✨
Friendly and very helpful staff in…
Friendly and very helpful staff in store with fast delivery and delivery was seamless. There was a slight problem on delivery, and this was dealt with very quick and efficiently.
Bought the same mattress as we purchased 9yrs ago to replace the old one and it's perfect! Amazing quality
2026年4月23日
Bensons For Beds - Chelmsford からの回答
Thank you! 😊 We’re so pleased you had a smooth experience in store and with delivery—and that the little hiccup was sorted quickly. Even better that your trusted mattress is still perfect after 9 years! Amazing choice and happy sleeping,
Megan | Customer Care Specialist✨
Excellent service
The salesman was very knowledgeable and helpful. He helped me to get extra discounts, so I got my mattress at a great price.
The delivery was excellent, on time, and with care.
2026年4月20日
Bensons For Beds - Chelmsford からの回答
We appreciate you sharing your experience! We're so glad the salesman was knowledgeable and helpful and that you got a great price. We're also happy the delivery was excellent and on time.
Team Bensons
Bensons For Beds - Chelmsford からの回答
Thank you! We’re so glad our assistant was able to help — that’s exactly what we love to hear,
Megan | Customer Care Specialist✨
Easy from choosing a base and mattress…
Easy from choosing a base and mattress in the Chelmsford store... didn't feel pressurised to buy or to rush choosing what I wanted. The sales person was very helpful and gave us options.
Kept me updated to the date of delivery and the delivery men were equally as polite and friendly. Would definitely use again.
2026年3月21日
Bensons For Beds - Chelmsford からの回答
Thanks for the lovely review Joanne! So glad choosing your base and mattress was relaxed and pressure‑free, and that our team kept everything smooth right through to delivery. Great to hear the delivery crew were just as friendly — we’d love to welcome you back again,
Megan at Customer Care🌟
Great new bed!Very knowledgable salesman directed us…
Very knowledgable salesman directed us to the bed we wanted and the delivery men were on time very friendly and efficient.
2026年3月16日
Bensons For Beds - Chelmsford からの回答
Thanks so much for your lovely feedback! ⭐
Great to hear our salesperson helped you find exactly what you were looking for, and that the delivery team were on time, friendly and efficient. We’re really glad you had a smooth experience with us!
Sleep well,
Megan at Customer Care💜
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