Both times we went we were treated very well. staff and manager were welcoming understood our needs immediately and showed us the best product that would meet our needs. They informed us on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The lady at Chelmer Village that served my elderly parents with an electric bed was an absolute star! So helpful and caring, she took her time explaining and demonstrating the beds to them, I visited... もっと見る
Assistant asked if I needed help. Which was a good start. I said exactly what I was looking for. He showed me all the options including your own brand goods which were exactly what I needed for a spa... もっと見る
Angela was very helpful and patient, and explained everything we needed to understand very clearly. She gave clear directions in the store and also opened the door to us when we came out of the lift.... もっと見る
企業情報
Bensons For Beds - Chelmsford1 について
当該企業による記述
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
連絡先
Unit E Chelmer Village Retail Park, CM2 6XE, Chelmsford, Essex, 英国
- 1245255461
4.8
優良
191件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service
2023年12月31日
When I visited in store
When I visited in-store, Angela in the Chelmsford branch was very helpful and showed us round suitable beds for our needs and gave us lots of useful advice to help me choose the right matress and bed for my daughter.
When I ordered online.
The virtual (but real life assistant) helped show me which colour bed and headboard would match as impossible to tell online.
Very useful and good to speak to someone in a shop not a robot/chat bot!
Thank you
2023年12月29日
Customer Service Advisor
Customer Service Advisor, Demi, was extremely helpful, knowledgeable on products and gave us time to make a decision. Thank you
2023年11月24日
Helpful staff without feeling pressured.
2023年11月21日
Helpful staff
Someone came to help us straight away as we walked in. Showed us what we were asking for, from top to bottom price range. Allowed us to have time to discuss what we wanted and left us alone for a while. Didn’t feel rushed.
2023年11月12日
Good experience and helpful
2023年11月1日
Top quality service
The staff in the shop was very helpful, it was delivered exactly on time and the delivery team were good
2023年10月14日
Time for a new mattress
We were approached by a member of staff (Deni) as soon as we walked through the door. She was extremely professional, helpful, patient and thorough in helping us choose the perfect mattress and pillows for our needs.
We were dreading entering the minefield of mattresses but Bensons for Beds made the experience so simple and actually enjoyable!
We can’t wait for our new mattress to arrive.
2023年10月29日
Choosing new Mattress - no stress
Lovely saleslady
Helped us without being pushy
Informative on products and friendly
Salesroom nicely laid out - good selection
Good delivery times
2023年10月29日
Dealing with Bensons has been an…amazing!!!
Dealing with Bensons has been an absolute please. The in store, customer service team were amazing. They truly believe in providing a memorable client experience right through.
2023年10月29日
went for the free mattress disposal
went in with a particular mattress in mind ended up with an alternative but much more comfortable and even bought the pillows given to try the mattress. Just got to await its arrival.
2023年10月20日
Would recommend Bensons,
Was able to talk to a salesman direct on the telephone without having to leave a message for someone to call back. I phoned Dreams before I phoned yourselves but had to leave a message and consequently they lost the sale. Your salesman was very informative and helpful and he dealt with my purchase very effectively.
2023年10月23日
Easy purchase
The sales lady was super helpful & answered all my questions. Quickest bed ever bought!
2023年10月23日
My experience has been very good
My experience has been very good, the sales lady makes me feel very comfortable, important, lots of information, friendly and very professional.
2023年8月6日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Bensons For Beds - Chelmsford1 からの回答
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
The staff Aat ur local branch were…
The staff at our local branch were brilliant, very informative and contacted us when the right offer came within our budget and requirements in mind
2023年8月24日
Bensons For Beds - Chelmsford1 からの回答
We really appreciate the time taken to leave this feedback for us. -Team Bensons
excellent customer service when…
excellent customer service when purchasing a bed . no hard sell, informative and helpful when completing the sale paperwork . really hoping the bed will be as good as the purchasing experience
2023年8月23日
Bensons For Beds - Chelmsford1 からの回答
What a lovely review, Tina! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
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