The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The team at the Chippenham store were super helpful, and patient! Consequently, we were pretty confident in our, final, choice of mattress. The first week of sleeping on it has gone well, so finger'... もっと見る
企業が回答しました
Great experience right from going into store to chat to Malcolm and placing order, and to delivery. Phone call letting us know exactly what time they would be with us, shoes off at the door and strai... もっと見る
企業が回答しました
The Lady that took my order made a mistake with the cost. I paid £ 518 for the mattress, then 5 days later the manager rang me & asked for another £120 as his staff had ordered the wrong one. I wasn’t... もっと見る
企業が回答しました
Malcolm the advisor was excellent, very knowledgeable, friendly and answered all our questions. He went through the pros and cons of each mattress and helped us make an informed decision. Didn't pr... もっと見る
企業が回答しました
当該企業による記述
Unit 2a Hathaway Retail Park, Foundry Lane, SN15 1JG, Chippenham, Wiltshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I walked in rather than shop on line. We were left to browse for a while and then we were asked if we had any questions. Their guidance was so great. We were shown beds across the range of quality and price. The customer service was second to none something you can’t get online

Bensons For Beds - Chippenham375 からの回答
Good quality product, good price, good advice given from friendly helpful salesman

Bensons For Beds - Chippenham375 からの回答
In shop sales was not pushy but informative and helpful.
Delivery information was timely and complete.
Tracking app was useful.
Phone call 30 minutes before delivery was very helpful.
Delivery team were respectful and efficient and arrived just when they said they would.
Will be buying my next bed from Bensons for sure
Very helpful manager at Chippenham branch who resolved a slight problem we had.
Great customer service experience, friendly, professional and wanted to help.
I have not bought a bed since 1991and went to Bensons in the hope of finding a good selection of beds in one place. On arrival the shop appeared to be deserted. I had a look around and found bed-buying had become more complex than I remembered. Jeff appeared and skilfully talked me through the various options. I was able to try each and fairly swiftly made a decision. Jeff then expertly took my order and payment, including some nominal special offers. I’m now awaiting delivery so am unable to comment on my new bed with two drawers and a firm Slumberland hybrid mattress, however, I feel I was well-advised and purchased a good bed for a reasonable price. Every aspect of the experience was good, Jeff was very helpful and I would have no reservations on recommending Chippenham Bensons for Beds. Thank you Jeff!
You delivered on the date given and on the time given. The drivers were helpful as well.
The service from beginning to end Jeff in Store helpful and friendly and the delivery drivers Chris and Dion were prompt friendly helpful and respectful of property. The mattress is delightful. I would definitely recommend to family and friends.
The gentleman was really helpful and knowledgeable about the mattress that we were buying and was able to support our decision.
Extremely helpful Store Manager - explained everything and left us to choose without hovering over us - a pleasant surprise - thankyou
Chippenham store manager Jeff , is a let down to your company , made me fell very uncomfortable and was telling me what I wanted and not advising me ,
And he was very rude to his member of staff I think his name was Malcolm , infront of myself and another customer .
Basically your sales personnel should have up to date information on stock availability.
I was promised a product in just over a week by the sales manager.
Only to receive an email telling me the delivery has been delayed. If I had known this in the shop I would not have bought the mattress.
Very helpful staff who were able to give me all the information I needed to help me decide about what purchase would best suit my needs. Very pleased.
The whole experience was handled in a professional and friendly way
Shopping at Benson's was a very relaxing experience,
We were shown what we were looking for, and left to decide if we wanted to buy the bed,
Which we decided to do,
We felt like we were really looked after by Benson's when we went back to buy the bed,
Also fast delivery, and a great deal,
David the person who took our order in Chippenham branch was really helpful and knowledgeable without being pushy. Thank you.
A very helpful salesman. To honest only went into look but ended up buying a mattress! He was very pleasant telling me all the facts I needed to know
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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